Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Brisbane City mechanics and book your car service online

Absolute Car Care image
Absolute Car Care image

Absolute Car Care

113 Norman Street, Woolloongabba

"Very friendly service, personable mechanic and office staff. Underquoted additional work needed. Gav..."

"Very friendly service, personable mechanic and office staff. Underquoted additional work needed. Gave my car a nice clean too."

Read more

Kia Cerato

Faranda Automotive Service image
Faranda Automotive Service image

Faranda Automotive Service

52 Deshon Street, Woolloongabba

"Friendly staff. Very professional and thorough. Honest and reliable. I would definitely recommend an..."

"Friendly staff. Very professional and thorough. Honest and reliable. I would definitely recommend and be back for sure. Had a great experience, they are great with customers and great with your car."

Read more

Nissan Almera

Rapid Tune East Brisbane image
Rapid Tune East Brisbane image

Rapid Tune East Brisbane

59 Wellington Road, East Brisbane

"Excellent customer service. Knowledgeable with my inquiries regarding my car and what I want to foun..."

"Excellent customer service. Knowledgeable with my inquiries regarding my car and what I want to found out about getting my car serviced. Very confident with their job and I would definitely recommend these people as I know they know how to take care of a car that is well-looked after by its owner. Kudos to you Rapid Tune. Keep up the good work."

Read more

Mitsubishi Pajero

Midas Woolloongabba image
Midas Woolloongabba image

Midas Woolloongabba

98 Logan Road, Woolloongabba

"Steve and the team were great. Even charged me less than the quote. Good location for easy access to..."

"Steve and the team were great. Even charged me less than the quote. Good location for easy access to the city. Highly recommended."

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Subaru Impreza

Midas Ashgrove image
Midas Ashgrove image

Midas Ashgrove

257 Waterworks Road, Ashgrove

"No problems with the service. Plus the free loan car saved me waiting around half the day and gave t..."

"No problems with the service. Plus the free loan car saved me waiting around half the day and gave them time to work on it with no pressure."

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Ford Fiesta

Pearson Automotive image
Pearson Automotive image

Pearson Automotive

16 Railway Terrace, Milton

"Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignore..."

"Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work."

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Suzuki Alto

Ralph's Garage image
Ralph's Garage image

Ralph's Garage

41 Vulture Street, West End

"Car was checked strictly as per your website service description. The car problems were discussed, b..."

"Car was checked strictly as per your website service description. The car problems were discussed, but a solution was not provided as they do not do alignment/balancing. They have to take the car somewhere else. Overall the car is the same and will have to take it somewhere else to fix the problems."

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Mazda 3

Bowen Hills Exhaust and Car Care image
Bowen Hills Exhaust and Car Care image

Bowen Hills Exhaust and Car Care

72 Abbotsford Road, Bowen Hills

"Second time in have used these guys for a service. Easy to drop off, easy to pick up at my nominated..."

"Second time in have used these guys for a service. Easy to drop off, easy to pick up at my nominated times and greeted me by name. They are not great on communication so I assumed this time that no news was good news and it was, all clear. But warned me that tires will need replacing soon, good honest mechanics."

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Ford Fiesta

Linz Motors image
Linz Motors image

Linz Motors

14 Pedder Street, Albion

"Great experience all round. Scott called to confirm booking and get understanding of possible trans..."

"Great experience all round. Scott called to confirm booking and get understanding of possible transmission problem. Has good knowledge and possible solutions for known Audi CVT transmission issues."

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Audi A4

Tony Reed A Grade Mechanical Repairs image
Tony Reed A Grade Mechanical Repairs image

Tony Reed A Grade Mechanical Repairs

150 Kelvin Grove Road, Kelvin Grove

"Tony runs an excellent business giving hands on service to the customer with excellent reporting of ..."

"Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!"

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Subaru Outback

Bizzell's Garage image
Bizzell's Garage image

Bizzell's Garage

93 Latrobe Terrace, Paddington

"High quality and professional staff. Very efficient. Had the service completed in a morning. The add..."

"High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends."

Read more

FORD ESCAPE

Have you ever scoured the Brisbane phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Brisbane City mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

AutoGuru offer a quick and simple method of finding mechanics across Brisbane and in the Brisbane City area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

AutoGuru sources services for a range of vehicle makes and models in Brisbane City. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Latest review in Woolloongabba

2005 Volkswagen Golf V

Reviewed on September 24

Last 5 quotes in Brisbane City

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