Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Brisbane Airport mechanics and book your car service online

A Reliable Automatics & Automotives image
A Reliable Automatics & Automotives image

"My car has clocked some km's so needs extra attention come service time. I received a call an hour a..."

"My car has clocked some km's so needs extra attention come service time. I received a call an hour after dropping it off letting me know what was needed and it was ready to pick up after lunch. I would definitely recommend Reliable Automotives"

Read more

Honda Civic

Midas Tingalpa image
Midas Tingalpa image

Midas Tingalpa

1315 Wynnum Road, Tingalpa

"Good service and friendly. Would have liked more detailed info on condition of van instead of just p..."

"Good service and friendly. Would have liked more detailed info on condition of van instead of just pressing items that needed fixing but overall great experience"

Read more

Kia Pregio

Midas Albion image
Midas Albion image

Midas Albion

81 / 83 Hudson Road, Albion

"Steve was very accommodating. He explained any extra work that needed to be done on the car before c..."

"Steve was very accommodating. He explained any extra work that needed to be done on the car before commencing. He also offered a free brake fluid change as a gesture for a small mix up in the booking. Overall, great service. I will use again."

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Toyota RAV4

Sampson Automotive image
Sampson Automotive image

Sampson Automotive

15 Landy Street, Northgate

"Shannon and Sascha were friendly, knowledgeable and honest. Very much enjoyed meeting them and will ..."

"Shannon and Sascha were friendly, knowledgeable and honest. Very much enjoyed meeting them and will be happy to have them work on my vehicle in future."

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Holden Astra

Linz Motors image
Linz Motors image

Linz Motors

14 Pedder Street, Albion

"Great experience all round. Scott called to confirm booking and get understanding of possible trans..."

"Great experience all round. Scott called to confirm booking and get understanding of possible transmission problem. Has good knowledge and possible solutions for known Audi CVT transmission issues."

Read more

Audi A4

If you need to book your car in for a service in Brisbane Airport, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Brisbane mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

AutoGuru offer a quick and simple method of finding mechanics across Brisbane and in the Brisbane Airport area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Brisbane Airport mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Latest review in Woolloongabba

2005 Volkswagen Golf V

Reviewed on September 24

Last quote in Brisbane Airport

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