Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top BMW mechanics in Brisbane

Absolute Car Care

WOOLLOONGABBA
star star star star star

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Really nice people Price as stated and no extras in fact they actually did two ...

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Recently requested BMW quotes for Brisbane mechanics

Average quote price in Brisbane

$287.65

FORTITUDE VALLEY

BMW 3 Series

TASKS QUOTED

Basic Service

$269.18

NORTHGATE

BMW 1 Series

TASKS QUOTED

Basic Service

$311.82

KEDRON

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$488.13

ANSTEAD

BMW X1

TASKS QUOTED

Logbook Service - Condition Based Service

$440.74

NORTH LAKES

BMW X1

TASKS QUOTED

Logbook Service - Condition Based Service

$408.50

NORTHGATE

BMW 3 Series

TASKS QUOTED

Basic Service

$179.32

TOOWONG

BMW X1

TASKS QUOTED

Logbook Service - Condition Based Service

$419.70

WOOLLOONGABBA

BMW 3 Series

TASKS QUOTED

Basic Service

$217.64

SUNNYBANK

BMW 3 Series

TASKS QUOTED

Basic Service

$202.10

NORTHGATE

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$569.36

COOPERS PLAINS

BMW 3 Series

TASKS QUOTED

Basic Service

$208.48

ELLEN GROVE

BMW X5

TASKS QUOTED

Wheel Bearing Replacement and Wheel Hub Replacement

$775.00

KALLANGUR

BMW 3 Series

TASKS QUOTED

Re-gas Air-conditioning

$100.00

NUDGEE BEACH

BMW X5

TASKS QUOTED

Logbook Service - Oil Service

$285.93

TAIGUM

BMW 3 Series

TASKS QUOTED

Basic Service

$200.78

FORTITUDE VALLEY

BMW 3 Series

TASKS QUOTED

Basic Service

$242.69

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ORMISTON
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Emma, Mazda CX-3

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MANSFIELD
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VIRGINIA
star star star star star

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* Minimum service amounts apply

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star star star star star

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WOOLLOONGABBA
star star star star star

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WOOLLOONGABBA
star star star star star_half

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* Minimum service amounts apply

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WOOLLOONGABBA
star star star star star_half

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star star star star star_half

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KIPPA-RING
star star star star star_half

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MOUNT GRAVATT
star star star star star_half

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Pearson Automotive

MILTON
star star star star star_border

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star star star star star

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Janelle, Suzuki Alto

* Minimum service amounts apply

Motormech

DECEPTION BAY
star star star star star

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star star star star star

"Great service and good price. Would def use them again!"

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ASHGROVE
star star star star star

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star star star star star

"Good communication. Stuck to price and had it done within the day. Thanks guys!"

Barney, Mazda 3

Unicorn Mechanical

NARANGBA
star star star star star

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Mt Cotton Mechanical

MOUNT COTTON
star star star star star

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star star star star star

Very easy to deal with with exceptional service. I live about 1km away from the ...

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Daphne, Subaru XV

Bremen Mechanical

MARGATE
star star star star star_half

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star star star star star

"Great communication and fair pricing"

Pete, Hyundai i30

JR Auto Service

ROCKLEA
star star star star star

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star star star star star

"Great blokes, fast and easy service. Will definitely go back"

Andrew, Toyota Hilux

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Very helpful and keen to assist and explain. Mark was tremendous in assisting me...

Very helpful and keen to assist and explain. Mark was tremendous in assisting me.

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Chris, CHRYSLER 300

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

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star star star star star

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these ...

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these guys.

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Sean, Audi TT

Ralph's Garage

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

"Fantastic service. Will be back"

James, SUZUKI SWIFT

Moorooka Automotive

MOOROOKA
star star star star star_half

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star star star star star_border

down to earth old world business. unsophisticated straight-talking authentic ser...

down to earth old world business. unsophisticated straight-talking authentic service.

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doron, Mazda 3

* Minimum service amounts apply

Eurozone Automotive

NUNDAH
star star star star star_half

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star star star star star

"Everything ran smoothly! Will definitely use this service again!"

Natalie, Subaru Forester

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

LATEST REVIEW

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star star star star star_border

I'm always a bit aprehensive about using a franchise to service a vehicle and as...

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Ian, Volkswagen Amarok

Kumho Tyre & Auto Servicing Centre

MORNINGSIDE
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

They changed one windscreen wiper(the metal part, not the rubber) so now i have ...

They changed one windscreen wiper(the metal part, not the rubber) so now i have 1 new one and 1 old one. Maybe it broke whe they were changing the wipers but i wasnt told. Also, a complimentary car clean would have been nice considering they had my car al day.

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Elizabeth, Mazda 3

Wilco Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

ABS Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

"Fantastic very happy"

Ray, Jeep Grand Cherokee

Halvorson's Motor Repairs

KIPPA-RING
star star star star star

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star star star star star

Straight talking straight forward, great service, gave me an idea of what repair...

Straight talking straight forward, great service, gave me an idea of what repairs might be needed int he future did not try to up sell

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Diane, Honda CR-V

Virginia Automotive

NORTHGATE
star star star star_half star_border

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star star star star star

"Great customer service"

Kara, Jeep Patriot

Hammond 4wd Tyres & More

CAPALABA
star star star star star

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star star star star star

Regular service performed well. The staff were friendly and no attempt to upsell...

Regular service performed well. The staff were friendly and no attempt to upsell or any other dodgy dealings.

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Dale, JEEP PATRIOT

Highway Automatics Moorooka

MOOROOKA
star star star star star

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star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Ultra Tune Redcliffe

CLONTARF
star star star star star

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star star star star star

"Very happy and the gentleman that worked on my car was very nice"

Janinne, Mitsubishi ASX

Bowen Hills Exhaust and Car Care

BOWEN HILLS
star star star star star

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star star star star star

Second time in have used these guys for a service. Easy to drop off, easy to pic...

Second time in have used these guys for a service. Easy to drop off, easy to pick up at my nominated times and greeted me by name. They are not great on communication so I assumed this time that no news was good news and it was, all clear. But warned me that tires will need replacing soon, good honest mechanics.

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Darren, Ford Fiesta

A1Roadworthys and Mechanical Coopers Plains

COOPERS PLAINS
star star star star star_border

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star star star star star_border

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

Goodyear Autocare Caboolture

MORAYFIELD
star star star star star_border

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star star star star star

"Great service. All things explained"

Rachael, Kia Sportage

Redlands Tyre and Mechanical

CAPALABA
star star star star star

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star star star star star

"Really friendly service - efficient and thorough. Great value for money."

Wendy, Honda Jazz

Boss Customs

CHANDLER
star star star star star

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star star star star star

Staff were very friendly and helpful. The explained in detail everything that th...

Staff were very friendly and helpful. The explained in detail everything that they did to the car, and what was needed to be done in the future. The price was reasonable for the work they did.

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Sam, NISSAN NAVARA

Veloce Mechanics

CLONTARF
star star star star star

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star star star star star

From the first contact, John was most helpful, up front and showed a lot of inte...

From the first contact, John was most helpful, up front and showed a lot of integrity. It explained the problems with my car and advised me honestly which issues were the priority. I would not hesitate in recommending him to anyone.

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Cheryl, Subaru Liberty

* Minimum service amounts apply

Bridgestone Select Nundah

NUNDAH
star star star star star

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star star star star star

"Great place to service a car for a reasonable price."

Yury, Honda Civic

Classy Cars

EVERTON HILLS
star star star star star

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star star star star star

High quality work completed in a timely fashion. Could not be happier with the s...

High quality work completed in a timely fashion. Could not be happier with the service. Will definitely get my return business.

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Dylan, Ford Fiesta

Grace Automotive Pty Ltd

OXLEY
star star star star star

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star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

All Torque Automotive

STAFFORD
star star star star star

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star star star star star

"Awesome service. Really happy. Will be returning."

Brian, Mitsubishi Lancer

Redlands Automotive

CAPALABA
star star star star star_half

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star star star star_border star_border

Windscreen wash bottle was not filled. Hinges not greased. Appears that engine...

Windscreen wash bottle was not filled. Hinges not greased. Appears that engine oil was changed and not much more. No itemized invoice Kind of doubtful about second oil filter being changed. They did service promptly although busy. Charged me $225 instead of advertised $166.

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Alice, HOLDEN JACKAROO

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

Mansfield Motors

MOUNT GRAVATT
star star star star star

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star star star star star

Very helpful told me everything about my car and how important these aspects wer...

Very helpful told me everything about my car and how important these aspects were.

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Caroline, Suzuki Alto

Linz Motors

ALBION
star star star star star

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star star star star star

Great experience all round. Scott called to confirm booking and get understandi...

Great experience all round. Scott called to confirm booking and get understanding of possible transmission problem. Has good knowledge and possible solutions for known Audi CVT transmission issues.

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Jody, Audi A4

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

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Car completed on time and at the price quoted. I also purchased a new set of tir...

Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

RC Mechanical

BRENDALE
star star star star star_half

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star star star star star

Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Automech

BURPENGARY EAST
star star star star star_half

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

Select Automotive

KEDRON
star star star star star_half

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star star star star star

I needed a RWC done quickly and I got one within 1/2 hour, and cheap. was a grea...

I needed a RWC done quickly and I got one within 1/2 hour, and cheap. was a great experience.

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Glenn, Peugeot 307

* Minimum service amounts apply

Midas Geebung

GEEBUNG
star star star_half star_border star_border

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star star star star star_border

"Price was great and so was the service."

Marty, Toyota RAV4

Johno's Car Care

WYNNUM
star star star star star

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star star star star star

"Johnno's was professional, efficient and easy to get to."

Rosie, Fiat Ducato

The Piston Pitstop

CABOOLTURE
star star star star star

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star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

Precise Mechanical

MORAYFIELD
star star star star star

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star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

Bizzell's Garage

PADDINGTON
star star star star star

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Auto Easy Mechanical

VIRGINIA
star star star star star_border

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star star star star star_border

Kept the price to the quote, in fact under. Knowledgeable about the car and fulf...

Kept the price to the quote, in fact under. Knowledgeable about the car and fulfilled all my needs.

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Allison, Kia Rio

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