Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Austin mechanics in Brisbane

Absolute Car Care

WOOLLOONGABBA
star star star star star

LATEST REVIEW

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star star star star star

Always very happy with the work carried out at Absolute Car Care very profession...

Always very happy with the work carried out at Absolute Car Care very professional, great service and very reasonable cost..... top marks!

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Eileen, Honda CR-V

Autocare Tyre and Mechanical

BRENDALE
star star star star star

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star star star star star

Great knowledgeable workshop, friendly and had a free car loan for the morning. ...

Great knowledgeable workshop, friendly and had a free car loan for the morning. Tony is a Top Bloke!

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Ash, Ford Falcon

Brisbane Automotive Service

KEDRON
star star star star star_half

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star star star star star

Great that it was pre-quoted. Staff were very friendly and accommodating of the ...

Great that it was pre-quoted. Staff were very friendly and accommodating of the time I wanted to drop off my car. Will definitely be taking it back to the guys at Brisbane Automotive.

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Christine, Mazda 3

Rapid Tune East Brisbane

EAST BRISBANE
star star star star star

LATEST REVIEW

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star star star star star

The staff at rapid tune were helpful, patient, and friendly. I had a positive ex...

The staff at rapid tune were helpful, patient, and friendly. I had a positive experience and would go back again to service my car.

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Allie, Toyota Corolla

The Chequered Flag

NUNDAH
star star star star star_half

LATEST REVIEW

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star star star star star

On the morning when I supposed to drop my car off for the booked service my car ...

On the morning when I supposed to drop my car off for the booked service my car did not start. I phoned the garage immediately to advise I can't bring my car in. They asked my address details and less than 10 minutes(!!!) a mechanic arrived and managed to make my car run again. He also followed me to the garage to make sure if my car brokes down again he can give me immediate help! They offerd me a lift back home and early afternoon my car was ready to go. The cost of the service was affordable also. I am very happy for their the excellent service!! Big shout out for the Chequered Flag Team :-)

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Agnes, Skoda Yeti

AutoWorks

SALISBURY
star star star star star

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star star star star star

"Good service, no surprises. Will use again"

Tim, Honda Accord

SVS Autocare Brisbane

WOOLLOONGABBA
star star star star star

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star star star star star

Faranda auto provided a very detailed pre-service to identify any underlying pro...

Faranda auto provided a very detailed pre-service to identify any underlying problems.

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Leslie, SUBARU OUTBACK

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Thanks very much, a good experience with AMW. Will be back again."

Carrie, Volkswagen Polo

Other Austin mechanics in Brisbane

Midas Strathpine

LAWNTON
star star star star star

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star star star star star

"Nice and easy!!"

Stuart, Nissan X-Trail

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

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star star star star star_border

"Was timely in doing the service in comparison to other places I've been"

Kathleen, Hyundai Getz

B.I.B. Mechanical

CAPALABA
star star star star star

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star star star star star

Had a service completed on a Suzuki Swift. Not the absolute cheapest around but ...

Had a service completed on a Suzuki Swift. Not the absolute cheapest around but have used B.I.B before and have been happy with the outcome. Very good customer service as I was contacted to be advised of and able to discuss an issue found during the service.

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Geoff, SUZUKI SWIFT

Australian Mechanical

ENOGGERA
star star star star star_half

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star star star star star_border

Very happy with the overall process and would use again. Only two small negativ...

Very happy with the overall process and would use again. Only two small negatives that stopped me giving 5 stars. When I got home and reviewed the service paperwork it mentioned that there was an item that failed that they recommended replacing - think it was the brake fluid. I would have preferred a call during the day to tell me this and I would have approved it to proceed, Now I will have to book it back in to have this done. Also, the courtesy car has definitely seen better days. Other than that all good.

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Martin, Jeep Wrangler

Autopart Replacements

ENOGGERA
star star star star star

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star star star star star

You can trust Perry autopart replacement. My car was serviced well with a reason...

You can trust Perry autopart replacement. My car was serviced well with a reasonable price. I would happily recommend him.

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Jamal, Ford Mondeo

ABS Pine Rivers

BRENDALE
star star star star star

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star star star star star

"Excellent customer service Very good service drop off and pickup"

Harminder pla, Toyota Camry

ABS Mt Ommaney

DARRA
star star star star star_half

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star star star star star_border

Very easy process, I asked him if he could ring me if there were any other thing...

Very easy process, I asked him if he could ring me if there were any other things that needed attention and he rang and told me. Some things were quite pricey but he was never pushy, just explained what the issues were and gave me the prices, I advised what things I approved to get done that day and they were done. He was respectful and never pushy. Car was running really well after the major service. No complaints.

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Christine, Dodge Caliber

Midas Tingalpa

TINGALPA
star star star star star_half

LATEST REVIEW

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star star star star star

Good service, really helpful, explained what they did during the service and wer...

Good service, really helpful, explained what they did during the service and were good value for money.

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Tania, NISSAN MICRA

Midas Albion

ALBION
star star star star star_half

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star star star star star

"Easy to organise, turned around nice and quickly, great service."

Paul, Toyota Kluger

Mechanics on Demand

CLONTARF
star star star star star

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star star star star star

"Good bloke, great sevice."

damian, Hyundai Santa Fe

Midas Caboolture

MORAYFIELD
star star star star star_half

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star star star star star

"Fast, friendly service with good feedback"

Andrew, Jeep Cherokee

Rapid Tune Capalaba

CAPALABA
star star star star star_half

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star star star star star

Excellent work guys. The experience was really great, very professional and kept...

Excellent work guys. The experience was really great, very professional and kept an open line of communication for any extra work to be completed. Thank you!

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Sam, Audi TT

Rapid Tune Cleveland

ORMISTON
star star star star star_half

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star star star star star

Friendly staff, ride to and from home to save time wasted waiting, bonus car was...

Friendly staff, ride to and from home to save time wasted waiting, bonus car wash.

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morgan, Jeep Compass

Caboolture Fuel Injection Automotive Centre

CABOOLTURE
star star star star star_half

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star star star star star

I am completely happy and felt very comfortable sitting there while waiting for ...

I am completely happy and felt very comfortable sitting there while waiting for my car to be serviced I will deffinantly Be Back there again many many thanks

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sharon, Holden Barina

Midas Mansfield

MANSFIELD
star star star star star

LATEST REVIEW

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star star star star star

The service was done to the logbook standard and the staff were very profession...

The service was done to the logbook standard and the staff were very professional in the way they explained the entire process. The car service was completed at time they promised with no fuss.

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Dino, Holden Colorado

Midas Ashgrove

ASHGROVE
star star star star star

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star star star star star

"smooth experience, as always, thank you."

Brad, Honda CR-V

Sportivo Automotive

VIRGINIA
star star star star star

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star star star star star

Very friendly place and a service that was both quick and thorough. Mechanic off...

Very friendly place and a service that was both quick and thorough. Mechanic offered additional observations of vehicle condition that were spot on.

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Lorraine, MAZDA 6

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and happy to work around to my needs/requests and e...

The staff were very friendly and happy to work around to my needs/requests and expand on any details I needed. They went out of their way to make sure I wouldn't be inconvenienced by not having a car during the time of my service.

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Tim, Nissan Almera

Deshon Tyres & Service

WOOLLOONGABBA
star star star star star

LATEST REVIEW

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star star star star star

Was called to discuss new tyres and provided a recommendation that wasn't the mo...

Was called to discuss new tyres and provided a recommendation that wasn't the most expensive. Car ready when quoted, price very reasonable and driving like a dream.

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Stacey, Audi A4

Carservz

CAPALABA
star star star star star_half

LATEST REVIEW

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star star star star star_border

It's a bit too soon after service to give full description here. I was quoted ...

It's a bit too soon after service to give full description here. I was quoted $152 with car. Bill ended up $388. Had to replace brake pads and have wheel alignment. I'm not a mechanic & unsure if this cost is reasonable. I have been told to replace leads, air filter & fluid which has been watered down and, I was unaware of this and, told mechanic had put water in it himself which I thought quite strange. I have been quoted another $300 approx. for this work to be carried out but also asked to look at previous service to see if above has already been complete. Again, felt strange. Not sure at this stage if I will return to this mechanic.

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Vickie, Holden Barina/Barina Classic

Pine Rivers Automotive

KALLANGUR
star star star star star_half

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star star star star star

"Absolutely brilliant!!"

Johannes, Jeep Cherokee

* Minimum service amounts apply

Bridgestone Select Albion

ALBION
star star star star star_half

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star star star star star

The guys were brilliant! Squeezed me in when already busy and went above and bey...

The guys were brilliant! Squeezed me in when already busy and went above and beyond to sort out my Triton. Cheers, Shane!!!

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Adam, Mitsubishi Triton

YJ Motors

COOPERS PLAINS
star star star star star_half

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star star star star star

"These guys are very professional"

John, Holden Combo

Ultra Tune North Lakes

NORTH LAKES
star star star star star_half

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star star star star star

First time using Ultra Tune I will definitely be back professional service, than...

First time using Ultra Tune I will definitely be back professional service, thanks.

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Noel, Nissan X-Trail

* Minimum service amounts apply

Midas Kippa-Ring

KIPPA-RING
star star star star star_half

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star star star star star_border

Fast and efficient. Staff where friendly and showed knowledge of their trade-cra...

Fast and efficient. Staff where friendly and showed knowledge of their trade-craft.

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Tony, Mitsubishi Triton

ABS Cleveland

ORMISTON
star star star star star

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star star star star star

ABS Cleveland were excellent. The service was done promptly. They outlined the w...

ABS Cleveland were excellent. The service was done promptly. They outlined the work that they did and highlighted potential upcoming issues but they did not push for that work to be done as you may experience at some mechanical or service centres. They even provided a detailed quote of work and were very flexible with timings, budget and prioritising the work in stages (if required).

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Shane, Subaru Outback

Pearson Automotive

MILTON
star star star star star_border

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star star star star star

Good, honest advice. Gave me a helpful review of other things that need atte...

Good, honest advice. Gave me a helpful review of other things that need attention without the pressure or obligation to do it straight away just to get extra business. Appreciated.

Read more

Leana, Volvo 850

* Minimum service amounts apply

Motormech

DECEPTION BAY
star star star star star

LATEST REVIEW

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star star star star star

"Outstanding customer service and made me feel welcome. Workmanship excellent."

Judith, TOYOTA AURION

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

"Superfast turnaround on my car so I could get back on the road and work."

Robert, Toyota Prius v

Unicorn Mechanical

NARANGBA
star star star star star

LATEST REVIEW

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star star star star star

Delivered above and beyond my expectations. Friendly and down to earth staff in...

Delivered above and beyond my expectations. Friendly and down to earth staff in a great handy location.

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Scott, Nissan Pulsar

Bremen Mechanical

MARGATE
star star star star star_half

LATEST REVIEW

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star star star star star

Look, if you want guaranteed peace-of-mind quality service, Pablo and Andy are t...

Look, if you want guaranteed peace-of-mind quality service, Pablo and Andy are the guys that will take care of your every need. I was highly impressed that a smallish workshop had such high calibre, yet genuine friendly blokes looking after my vehicle. I will return and recommend them to anyone! Great work!

Read more

QUINTON, Ford Explorer

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

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star star star star star

"Great service, great work, great price."

Jamie, Holden Captiva

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star_border

down to earth old world business. unsophisticated straight-talking authentic ser...

down to earth old world business. unsophisticated straight-talking authentic service.

Read more

doron, Mazda 3

* Minimum service amounts apply

Eurozone Automotive

NUNDAH
star star star star star_half

LATEST REVIEW

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star star star star star_border

Getting back to me was a great response Just sorry that I had to cancel the ser...

Getting back to me was a great response Just sorry that I had to cancel the service I will use them in the future

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Debra, Kia Rio

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

LATEST REVIEW

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star star star star star_border

I'm always a bit aprehensive about using a franchise to service a vehicle and as...

I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine

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Ian, Volkswagen Amarok

ABS Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

"Fantastic very happy"

Ray, Jeep Grand Cherokee

Halvorson's Motor Repairs

KIPPA-RING
star star star star star

LATEST REVIEW

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star star star star star

"David was lovely. Great value. Will be back again for sure."

Olivia, Hyundai i30

Virginia Automotive

NORTHGATE
star star star star_half star_border

LATEST REVIEW

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star star star star star

"Great customer service"

Kara, Jeep Patriot

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

See all
star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

Read more

Ryan, HONDA ACCORD

Ultra Tune Redcliffe

CLONTARF
star star star star star

LATEST REVIEW

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star star star star star

"Great price, the guys did a great job."

Billy, Toyota FJ Cruiser

Bowen Hills Exhaust and Car Care

BOWEN HILLS
star star star star star

LATEST REVIEW

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star star star star star

Second time in have used these guys for a service. Easy to drop off, easy to pic...

Second time in have used these guys for a service. Easy to drop off, easy to pick up at my nominated times and greeted me by name. They are not great on communication so I assumed this time that no news was good news and it was, all clear. But warned me that tires will need replacing soon, good honest mechanics.

Read more

Darren, Ford Fiesta

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

Read more

Ben, Mitsubishi 380

Boss Customs

CHANDLER
star star star star star

LATEST REVIEW

See all
star star star star star

Staff were very friendly and helpful. The explained in detail everything that th...

Staff were very friendly and helpful. The explained in detail everything that they did to the car, and what was needed to be done in the future. The price was reasonable for the work they did.

Read more

Sam, NISSAN NAVARA

Veloce Mechanics

CLONTARF
star star star star star

LATEST REVIEW

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star star star star star

Professional quick, able to repair rear wheel bearings in short time and advise ...

Professional quick, able to repair rear wheel bearings in short time and advise on other issues.

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Paul, Honda Civic

Classy Cars

EVERTON HILLS
star star star star star

LATEST REVIEW

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star star star star star

High quality work completed in a timely fashion. Could not be happier with the s...

High quality work completed in a timely fashion. Could not be happier with the service. Will definitely get my return business.

Read more

Dylan, Ford Fiesta

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

See all
star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

Read more

Glen, Mitsubishi Outlander

All Torque Automotive

STAFFORD
star star star star star

LATEST REVIEW

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star star star star star

"Awesome service. Really happy. Will be returning."

Brian, Mitsubishi Lancer

Redlands Automotive

CAPALABA
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

Windscreen wash bottle was not filled. Hinges not greased. Appears that engine...

Windscreen wash bottle was not filled. Hinges not greased. Appears that engine oil was changed and not much more. No itemized invoice Kind of doubtful about second oil filter being changed. They did service promptly although busy. Charged me $225 instead of advertised $166.

Read more

Alice, HOLDEN JACKAROO

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

Read more

Chris, Subaru Forester

Automech

BURPENGARY EAST
star star star star star_half

LATEST REVIEW

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

Read more

David, Hyundai Getz

Select Automotive

KEDRON
star star star star star_half

LATEST REVIEW

See all
star star star star star

I needed a RWC done quickly and I got one within 1/2 hour, and cheap. was a grea...

I needed a RWC done quickly and I got one within 1/2 hour, and cheap. was a great experience.

Read more

Glenn, Peugeot 307

* Minimum service amounts apply

Midas Geebung

GEEBUNG
star star star_half star_border star_border

LATEST REVIEW

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star star star star star_border

"Price was great and so was the service."

Marty, Toyota RAV4

Johno's Car Care

WYNNUM
star star star star star

LATEST REVIEW

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star star star star star

"Johnno's was professional, efficient and easy to get to."

Rosie, Fiat Ducato

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

The Piston Pitstop

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

Precise Mechanical

MORAYFIELD
star star star star star

LATEST REVIEW

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star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

Read more

Hamish, FORD ESCAPE

Auto Easy Mechanical

VIRGINIA
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Kept the price to the quote, in fact under. Knowledgeable about the car and fulf...

Kept the price to the quote, in fact under. Knowledgeable about the car and fulfilled all my needs.

Read more

Allison, Kia Rio

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661