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It's hard these days to find a mechanic which gives you a professional service o...
It's hard these days to find a mechanic which gives you a professional service on your vehicle. The team at Reliable Automatics & Automotives, not only gave me a brilliant service, but the price for a major service was amazing. My Swift Sports is now running like a dream again. I will be back again for my next service. Thanks Tony
Tony, Suzuki Swift
Great experience all round. Scott called to confirm booking and get understandi...
Great experience all round. Scott called to confirm booking and get understanding of possible transmission problem. Has good knowledge and possible solutions for known Audi CVT transmission issues.
Jody, Audi A4
Steve was very accommodating. He explained any extra work that needed to be done...
Steve was very accommodating. He explained any extra work that needed to be done on the car before commencing. He also offered a free brake fluid change as a gesture for a small mix up in the booking. Overall, great service. I will use again.
Gearoid, Toyota RAV4
After quickly sorting a minor confusion about the required work, the BM team hon...
After quickly sorting a minor confusion about the required work, the BM team honoured their original quote & completed the work very professionally 10/10 for customer service & integrity Great work
Mike, Hyundai Elantra
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Second time in have used these guys for a service. Easy to drop off, easy to pic...
Second time in have used these guys for a service. Easy to drop off, easy to pick up at my nominated times and greeted me by name. They are not great on communication so I assumed this time that no news was good news and it was, all clear. But warned me that tires will need replacing soon, good honest mechanics.
Darren, Ford Fiesta
Both staff member upon drop off and pick up were professional and friendly. Happ...
Both staff member upon drop off and pick up were professional and friendly. Happy with the service what they have done to our car. Would recommend this garage to our friends.
Agnes, Ford Fiesta
Great and prompt service. Shannon send me pictures of the breaks via text to sho...
Great and prompt service. Shannon send me pictures of the breaks via text to show me their state. Got one of their cars to drive home with after dropping mine off. Very happy.
Ben, Hyundai i30
Tony runs an excellent business giving hands on service to the customer with exc...
Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!
Jeff, Subaru Outback
The owner Perry had my vehicle registration in the diary when iI arrived. He did...
The owner Perry had my vehicle registration in the diary when iI arrived. He did more than what the actual dealership would do for my vehicle at no extra charge. Pricing is unbeatable. My first visit with him was during school holiday so i had the kids when I was to collect my vehicle - Perry had my car ready within 3 hours. Despite his busy schedule, he drove the car to my home as I live just 2 minutes drive away from this establishment. Thank you Perry. We will be back.
Diny, MAZDA CX9
* Minimum service amounts apply
The staff were very friendly and happy to work around to my needs/requests and e...
The staff were very friendly and happy to work around to my needs/requests and expand on any details I needed. They went out of their way to make sure I wouldn't be inconvenienced by not having a car during the time of my service.
Tim, Nissan Almera
The service itself at Australian Mechanical was great, no issues with the car af...
The service itself at Australian Mechanical was great, no issues with the car after being serviced, it physically felt smoother and ran better, so thanks Australian Mechanical! The only reason I have given 4 stars instead of 5 is because of the extras that I had added onto the service which weren’t actually done when I picked my car up. I booked through Auto Guru and whilst booking I wrote some notes about my car that I wanted checked during the service, and also selected a free clean and the drop off / pick up service which was for if you lived 5km or under. When I called Australian Mechanical on the morning of the service to confirm about the drop off / pick up, they didn’t have that knowledge readily available because they said ‘Yep, sure we can organise that’, but I’d already selected it weeks prior so I think they should’ve been aware of it already. But that’s not a big deal, they were happy to organise it anyway. So I dropped my car off, but just to make sure that all the extras would be included (clean and my notes I wrote to check), I mentioned this to the guys at the front counter. They didn’t have my Auto Guru print out on them and had to have a read through then and there (so I felt that it hadn’t been looked at until now that is mentioned it). I specifically asked if the clean was included, and they said yes it definitely is they will gladly do that. So I thought, great, that’ll all be done for me. I got dropped back home to wait until my car was finished. I got called about any further maintenance before it happened so that was great. I got picked up to be taken to the workshop towards the end of the day which was all good, everything was fine. But when I got in my car I realised no clean had been done despite both it being on my Auto Guru selection, and mentioning it to the mechanics as I was dropping my car off. Perhaps they were very busy that day or simply forgot, but if you advertise for a free clean of the car, AND the customer reminds you prior to the service, it should really have been done. The thing that actually attracted me to go with Australian Mechanical over other workshops was the free clean, and I didn’t actually get it in the end. So perhaps they need to coordinate a bit better with Auto Guru bookings to make sure they know beforehand what the customer has requested, instead of fumbling around for it on the day. And ensuring they carry out all the extras that they advertised and the customer selected. Other than that, the service itself was great which is the most important part anyway, so thanks again!
Stephanie, Mazda 3
Good, honest advice. Gave me a helpful review of other things that need atte...
Good, honest advice. Gave me a helpful review of other things that need attention without the pressure or obligation to do it straight away just to get extra business. Appreciated.
Leana, Volvo 850
Logbook service performed well. Some other things requiring attention were liste...
Logbook service performed well. Some other things requiring attention were listed and will be done next week. Nice friendly people.
Brian, Toyota Landcruiser
High quality and professional staff. Very efficient. Had the service completed i...
High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.
Hamish, FORD ESCAPE
These guys are wonderful! When I picked up my car after a service my radio had s...
These guys are wonderful! When I picked up my car after a service my radio had stopped working so they offered to fix it for free and when they couldn't they installed a brand new one free of charge! Excellent customer service and my little blue Getz is running like a dream :)
Talia, Hyundai Getz
My new lifelong mechanic. They were honest, helpful and charming, showing me exa...
My new lifelong mechanic. They were honest, helpful and charming, showing me exactly what they did and didn't condescend me.
Annabelle, Honda CR-V
Satisfactorily replaced boot as per quoted price, on the date specified. Call to...
Satisfactorily replaced boot as per quoted price, on the date specified. Call to inform me when completed and even directed traffic when I had to reverse on to the street.
Steven, FORD RANGER
The team at classy cars did a great job servicing my turbo diesel troop carrier....
The team at classy cars did a great job servicing my turbo diesel troop carrier. Much better service quality than taking it to Toyota. I wouldn't hesitate to recommend them!
Brad, Toyota Landcruiser
* Minimum service amounts apply
airport_shuttle Mobile Mechanic
Ray was very helpful in explaining what was required. Also found a small warrant...
Ray was very helpful in explaining what was required. Also found a small warranty issue, which he pointed out, this way I can get the problem repaired under warranty. Ray was very polite and respectful. I would definitely use his services again.
Nigel, Holden Barina
airport_shuttle Mobile Mechanic
AutoGuru staff had outstanding customer service skills and the communications bo...
AutoGuru staff had outstanding customer service skills and the communications both on phone and through text/email were thorough and very customer-friendly. Mark the mechanic was fantastic - very friendly, clear, knowledgeable and a great communicator who we immediately had a high level of confidence in. Can't speak highly enough of AutoGuru all round - many thanks
Brendan, Toyota Yaris
airport_shuttle Mobile Mechanic
Good mechanic, worked for a good time and was satisfied with their service. Will...
Good mechanic, worked for a good time and was satisfied with their service. Will recommend again! so nice not to have to worry about pick up and drop off and have it done at my own place!
Janna, HYUNDAI ix35
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