Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alderley open Saturday

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

"No complaints whatsoever. EXCELLENT SERVICE."

Phillip, Subaru Forester

Autopart Replacements

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

"Good friendly prompt service - car well serviced"

Wayne, Ford Fiesta

Exeltech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Jaxon did a great job! I will use again! :)"

Jade, Hyundai ix35

BM Prestige Automotive Service Centre

BOWEN HILLS
star star star star star

LATEST REVIEW

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star star star star star

After quickly sorting a minor confusion about the required work, the BM team hon...

After quickly sorting a minor confusion about the required work, the BM team honoured their original quote & completed the work very professionally 10/10 for customer service & integrity Great work

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Mike, Hyundai Elantra

Bowen Hills Exhaust and Car Care

BOWEN HILLS
star star star star star

LATEST REVIEW

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star star star star star

Car went through minor service with no issues, so not much to report. Customer s...

Car went through minor service with no issues, so not much to report. Customer service was excellent.

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Darren, FORD FIESTA

Recently requested quotes for Alderley mechanics

Average quote price in Brisbane

$463.65

Mazda 3

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$754.25

Audi A3/A3 Sportback

TASKS QUOTED

Basic Service

$279.14

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 90000 kms / any months

$290.23

Nissan Micra

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$478.75

Triumph 2500

TASKS QUOTED

Basic Service

$179.09

Nissan Micra

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$189.94

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$294.07

Volkswagen Amarok

TASKS QUOTED

Logbook Service - 240000 kms / 192 months

$448.74

Volkswagen Amarok

TASKS QUOTED

Re-gas Air-conditioning

$189.00

Volkswagen Amarok

TASKS QUOTED

Logbook Service - 225000 kms / 180 months

$434.84

Nissan Pulsar

TASKS QUOTED

Basic Service

$184.24

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service and Rear Brake pad replacement

$885.36

Volkswagen Golf

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$815.23

Mazda 3

TASKS QUOTED

Logbook Service - 170000 kms / 102 months

$208.00

Volkswagen Golf

TASKS QUOTED

Basic Service

$433.66

Lexus IS

TASKS QUOTED

Timing Belt Replacement and Logbook Service - 210000 kms / 168 months

$564.84

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$225.75

Audi Q3

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$371.31

Mazda CX-5

TASKS QUOTED

Logbook Service - 120000 kms / 144 months

$550.84

Volkswagen Golf

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$280.29

Mazda CX-5

TASKS QUOTED

Front wheel alignment

$77.00

Holden Astra

TASKS QUOTED

Basic Service

$195.29

No deposit & interest free

BOOK NOW, PAY LATER

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Fabio, Peugeot 308

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Dennis, Honda Accord Euro

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Bryant was very good at communicating both before and during the visit. He check...

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Inia, FORD TERRITORY

Deshon Tyres & Service

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Was called to discuss new tyres and provided a recommendation that wasn't the mo...

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Stacey, Audi A4

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Were able to complete the service early at short notice and rang during the serv...

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Wayne, Land Rover Freelander 2

SVS Autocare Brisbane

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Greeted with a smile Clean and tidy workshop, very professional approach. Very h...

Greeted with a smile Clean and tidy workshop, very professional approach. Very happy with the whole operation. Thank you

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LES, BMW X4

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Michael, Nissan Navara

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"Prompt friendly service, will be back for future services."

Irene, Mazda 2

RC Mechanical and performance

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Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Procheck Automotive Mobile North Lakes

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Tim was on time and provided excellent service. We have used Procheck a few time...

Tim was on time and provided excellent service. We have used Procheck a few times and could not be happier. Highly recommended.

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Paul, TOYOTA YARIS

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661