Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Brisbane mechanics and book your car service online

Whatever part of the Brisbane region you're in, from Capalaba to Bracken Ridge to Moorooka, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, click the button and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the parts and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Absolute Car Care image
Absolute Car Care image

Absolute Car Care

113 Norman Street, Woolloongabba

"Had my latest log book service done with Absolute yesterday. Great experience again. Good communica..."

"Had my latest log book service done with Absolute yesterday. Great experience again. Good communication and everyone is friendly. I'll definitely be back. Thanks!"

Read more

Mazda 2 Sedan

Professional Mechanic pty ltd image
Professional Mechanic pty ltd image

Professional Mechanic pty ltd

2/1645 Ipswich Road, Rocklea

"Never met a more honest and reliable mechanic in my life. He showed us the old parts that where repl..."

"Never met a more honest and reliable mechanic in my life. He showed us the old parts that where replaced and gave us helpful information regarding wheel alignment. Very friendly and we will definitely be going there again. Definitly a rare find and we will keep him."

Read more

Kia Sportage

KPR Automotive image
KPR Automotive image

KPR Automotive

1 / 17 Counihan Road, Seventeen Mile Rocks

"The service at KPR were friendly and professional. My car is running beautifully and I would not hes..."

"The service at KPR were friendly and professional. My car is running beautifully and I would not hesitate to get my car serviced here again."

Read more

Suzuki Swift

A Reliable Automatics & Automotives image
A Reliable Automatics & Automotives image

"The guys at 'A Reliable Automatics & Automotives' were fantastic. My service was a great price as wa..."

"The guys at 'A Reliable Automatics & Automotives' were fantastic. My service was a great price as was the wheel alignment I also got. Best of all they didn't try to trick me into replacing parts I didn't need, which is great as a first-time car owner and being a female as well. I will be going back to them for my servicing from now on."

Read more

Suzuki Swift

Rapid Tune East Brisbane  image
Rapid Tune East Brisbane  image

Rapid Tune East Brisbane

59 Wellington Road, East Brisbane

"AutoGuru is very fast and efficient. Rapid Tune delivered such excellent customer service, very frie..."

"AutoGuru is very fast and efficient. Rapid Tune delivered such excellent customer service, very friendly, loved the staff and their knowledge. I’ll be coming back, there is no doubt about that."

Read more

BMW 3 Series

ABS Pine Rivers image
ABS Pine Rivers image

ABS Pine Rivers

1 / 256-258 Leitchs Road, Brendale

"Awesome service, work done in timely manner. Dropped me off to work then picked me up when car was ..."

"Awesome service, work done in timely manner. Dropped me off to work then picked me up when car was ready!! Highly recommend these guys, I will be going back!!"

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Holden Captiva

Australian Mechanical image
Australian Mechanical image

Australian Mechanical

73 Pickering Street, Enoggera

"A truely fantastic experience start to finish. They were really accommodating when I asked for a loa..."

"A truely fantastic experience start to finish. They were really accommodating when I asked for a loan vehicle, they kept to the original quote (a rarity in the mechanical industry) they called me during the day to offer a status update and washed and detailed the car for free! The whole team at Australian Mechanical we’re truely fantastic, thank you and I’ll certainly be returning in 10,000km."

Read more

Toyota Corolla

Average rating

4.8 - 1544 reviews

Latest review in Brisbane

2005 Volkswagen Golf V

Reviewed on September 24

Last 5 quotes in Brisbane

Average Brisbane Workshop Quote

$382.08

Brisbane Service Centres by Suburb

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