Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Professional's Choice Automotive

DARWIN CITY
star star star star star_half

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star star star star star

Logbook service. Vehicle dropped off by my wife. Reported that Brian was efficie...

Logbook service. Vehicle dropped off by my wife. Reported that Brian was efficient and friendly; in and out quickly. Service was completed as per logbook, on time and at the price quoted. I was informed and explained of additional work required and the cost. Car was clean and tidy on pick up and the payment was completed quickly and efficiently being several hundred dollars less than the quoted price from the Toyota dealership. Will definitely be back again for future services.

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Robert, TOYOTA COROLLA

PB Motors

BERRIMAH
star star star star star

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star star star star star

Mechanic explained clearly what he had done. A refreshing experience as I am alw...

Mechanic explained clearly what he had done. A refreshing experience as I am always concerned I am being patronized with untrue information with a male mechanic. The job was done quickly and I was called to pick up straight away. I will use mechanic again.

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Fran, Mazda 3

Mt Isa Auto Air

MORNINGTON
star star star star star

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Cam Duffy Autos Atherton

ATHERTON
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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

No deposit & interest free

BOOK NOW, PAY LATER

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"John went out of his way to help. Will go back for next service."

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Very happy...... Professional and honest. I will return to them with my next se...

Very happy...... Professional and honest. I will return to them with my next service and my second car. Josh.

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Morning, the guys were very helpful, even though they couldn't fix the problem, ...

Morning, the guys were very helpful, even though they couldn't fix the problem, they recommended I go and see another workshop that could rectify the problem. Regards Sherrie

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Dean, Toyota Landcruiser

* Minimum service amounts apply

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Thing went great... Excellent service ... Made my day much easy to complete for...

Thing went great... Excellent service ... Made my day much easy to complete for that day.

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Great service, very informative about what has to be done to car, found my regul...

Great service, very informative about what has to be done to car, found my regular mechanic

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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"Very good car is excellent"

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MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

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Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Double D Automotive

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Excellent job done in servicing my Toyota Prado 2009 model, My car feels great a...

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Gloria, Toyota Landcruiser Prado

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Just the Service Station hours on a Friday;catering for workers that finish at 5...

Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

A Grade Mechanical

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"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

Automotive Solutions Townsville

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"Excellent customer service and very good work done on my car"

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Twin Cities Automotive

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Excellent work my car was runnimg like it was brand new very very pleased custom...

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Josh, MAZDA BT50

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Mechanic did a good job, communication was good from receptionist and mechanic r...

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Darran, Honda Accord Euro

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

NB Industries Rural View

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"Was very happy with the service provided."

Bruce, Honda Civic

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"Very good service and advice"

Des, Mitsubishi Pajero

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The service was fast. I have picked up my car within the same day. I am happy my...

The service was fast. I have picked up my car within the same day. I am happy my problem was solved.

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Danielle, Mini Mini

TFD Mackay

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"I am very happy with their service"

Ken, Mazda 3

Road Runner Mechanical Services

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Great staff and that makes all the difference, car ready too and running well .....

Great staff and that makes all the difference, car ready too and running well ...

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Jeanne, Mazda BT-50

Axis Autos

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Tyrepower Rockhampton

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We were a little disappointed that our service was not completed in the time tha...

We were a little disappointed that our service was not completed in the time that was specified to us. Our vehicle was in at 8:00 as requested and we were told our vehicle would be ready around lunch time. When we came there we were told it was going to be another hour before it would be finished. We just happened to get caught in the rain and got totally drenched. Apart from that I have no complaints. I will still bring my car here for its services. The staff were still very good. Thank you.

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Hendrik, MAZDA Mazda3

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

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No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Sparks & Spanners

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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Maranoa Mechanical

SAINT GEORGE
star star star star star

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On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Tyreright Salisbury

SALISBURY NORTH
star star star star star

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"Only downside was how long they had my car for"

Tamara, Holden Cruze

ABS Salisbury

SALISBURY
star star star star star_half

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"They were amazing. I'm definitely going back here for my next service!"

Tuan, Toyota Aurion

Midas Salisbury

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The guy who helped me was super nice! It was my first experience with Midas and ...

The guy who helped me was super nice! It was my first experience with Midas and I'd definitely go back. Great service!

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Danna, Holden Astra

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

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Jai was friendly and caring about the vehicle and demonstrated clear understandi...

Jai was friendly and caring about the vehicle and demonstrated clear understanding of what was needed to be done and did it

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William, Toyota Hilux

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

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"Awesome service. The mechanic went above and beyond. Perfect."

Brett, Nissan X-Trail

Drivetec Mechanical Mobile

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Steve (our visiting mechanic) was very helpful, professional and friendly. We ha...

Steve (our visiting mechanic) was very helpful, professional and friendly. We had to have unexpected extensive work on our car and he advised us of the issues and worked out what was the priority. I was pleasantly surprised I didn't need a defibrillator when I got the bill as the cost was most reasonable cost for a mechanic coming to your door.

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Michelle, Suzuki Swift

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Dundee Forest area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Top End. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

We combine results for the best mechanics in your local Dundee Forest area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Top End and book. No hidden costs, and quality service from top rated mechanics in your area.

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Dundee Forest mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Dundee Forest.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661