Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

Did not have an appointment when I wanted one but with a few phone calls they ma...

Did not have an appointment when I wanted one but with a few phone calls they managed to fit me in at short notice when everyone else said two weeks waiting list and could not fit me in. Dropped the car off and got a call about 4 hours later, the car was ready. Got full report of what was done, engine bay was decreased and cleaned, staff helpful and friendly.

Read more

Tommy, FORD RANGER

Professional's Choice Automotive

DARWIN CITY
star star star star star_half

LATEST REVIEW

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star star star star star

Great service and very friendly the staff were just as helpful couldn’t do enoug...

Great service and very friendly the staff were just as helpful couldn’t do enough for me and the car drives better then ever didn’t pay a lot for what was done I wouldn’t go anywhere else

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Adrian, Ford Ranger

Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Cam Duffy Autos Atherton

ATHERTON
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

LATEST REVIEW

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star star star star star

Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Top End

* Minimum service amounts apply

Carline Mufflers & Mechanical

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Guys were great. Did the work as promised, found a couple of other items on my c...

Guys were great. Did the work as promised, found a couple of other items on my car that needed attention with no upmarket sales talk, just informed me that they would have to be looked at soon.

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Jurgen, Nissan X-Trail

SVS Auto Repairs and Dyno Tuning

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

They were very good. Expect that fixed prices did not email details for my booki...

They were very good. Expect that fixed prices did not email details for my booking and they weren't sure that my car was booked in.

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Kieren, Dodge Nitro

Cairns Diesel Service

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

LATEST REVIEW

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star star star star star

Auto guru called me with a cheaper price then I could find. Very happy with the ...

Auto guru called me with a cheaper price then I could find. Very happy with the mechanic they found.

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Andy, Toyota Landcruiser

* Minimum service amounts apply

LK Motors

BUNGALOW
star star star star star_half

LATEST REVIEW

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star star star star star

"Good quality workmanship. Highly recommended. Thanks"

John, Holden Commodore

Midas Cairns

CAIRNS CITY
star star star star star_half

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star star star star star

The Staff were very friendly and honest, I am very happy with the service overal...

The Staff were very friendly and honest, I am very happy with the service overall.

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Shannon, Holden Commodore

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Automotive Obsession

BOHLE
star star star star star

LATEST REVIEW

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star star star star star

Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Tyreright Garbutt

GARBUTT
star star star star star_border

LATEST REVIEW

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star star star star star

I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

MB Automotive Fleet Specialist

GARBUTT
star star star star_border star_border

LATEST REVIEW

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star star star star_border star_border

The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Automotive Xpress Servicing

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

Quick and accommodating, and able to deal with any requests. They were awesome a...

Quick and accommodating, and able to deal with any requests. They were awesome and at the right price.

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Paul, VOLKSWAGEN JETTA

Hammond's Automotive

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Double D Automotive

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

"Happy with the whole experience. The job got done well and at a good price!"

Jesse, Toyota Corolla

Rasmussen Mechanical & Tyres

KELSO
star star star star star

LATEST REVIEW

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star star star star star

It was the best decision I've ever made. It was affordable and quick. The staff ...

It was the best decision I've ever made. It was affordable and quick. The staff were very friendly. Fixed Price Car Service really helped me out.

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Christopher, HYUNDAI SONATA

Automotive Solutions Townsville

AITKENVALE
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

"Logbook not filled in, even though it was log book service"

Lisan, Toyota Echo

A Grade Mechanical

CURRAJONG
star star star star star_half

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star star star star star

My car was lovely to drive after its service n the customer service I received w...

My car was lovely to drive after its service n the customer service I received was lovely 😊 Will be recording them for sure

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Kerrie, Suzuki Swift

Ian Payne's Automotive Engineering

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

Ian Payne was well spoken, very Helpful and done a great job on the service. I w...

Ian Payne was well spoken, very Helpful and done a great job on the service. I would highly recommend this company. 5 stars from me

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James, Peugeot 4007

Twin Cities Automotive

PIMLICO
star star star star star

LATEST REVIEW

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star star star star star

"Quick and efficient service. Highly recommend to friends and family "

Andrea, HYUNDAI SANTA FE

Colins Vehicle Services

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

All Mechanical Services Townsville

HERMIT PARK
star star star star star_border

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star star star star star

great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Ultra Tune Townsville City

TOWNSVILLE CITY
star star star star_half star_border

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star star star star star_border

"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

NB Industries Rural View

RURAL VIEW
star star star star star

LATEST REVIEW

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star star star star star

"They were prompt, professional and pleasant . I will be using them again."

Peter, Toyota Kluger

Vella's Mechanical

BEACONSFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

Polite and professional. Drop of service very helpful. Practical advice and disc...

Polite and professional. Drop of service very helpful. Practical advice and discussion regarding repair and maintenance options.

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Kimberly, Mazda 626

City Gates Automotive

WEST MACKAY
star star star star star

LATEST REVIEW

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star star star star star

The service was fast. I have picked up my car within the same day. I am happy my...

The service was fast. I have picked up my car within the same day. I am happy my problem was solved.

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Danielle, Mini Mini

TFD Mackay

MACKAY CBD
star star star star star_half

Emerald Tyrepower & Opposite Lock

EMERALD
star star star star star

LATEST REVIEW

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star star star star star

Mechanics listed to what I had to say. One mechanic even took the time to come f...

Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

Tyrepower Rockhampton

PARK AVENUE
star star star star star

LATEST REVIEW

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star star star star star

"Couldn't ask for better service. 10 out of 10..."

Phil, MAZDA TRIBUTE

Cap Auto Repairs

PARK AVENUE
star star star star star

LATEST REVIEW

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star star star star star

Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

ROCKHAMPTON CITY
star star star star star

LATEST REVIEW

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star star star star star

great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Wayne Smith Service Centre

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Sparks & Spanners

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Maranoa Mechanical

SAINT GEORGE
star star star star star

LATEST REVIEW

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Road Runner Mechanical Services

WEBBERTON
star star star star star

LATEST REVIEW

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star star star star star_border

Everything was great: the welcome, service and efficiency. The only aspect that ...

Everything was great: the welcome, service and efficiency. The only aspect that could be improved is that the car smelt heavily of fumes (grease, fuel, etc.) afterwards. A bit more cleanliness perhaps?

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phil, Hyundai Terracan

Axis Autos

GERALDTON CBD
star star star star_border star_border

Tyreright Salisbury

SALISBURY NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Quick service, great price. Will be using them again."

Stefan, Hyundai i30

ABS Salisbury

SALISBURY
star star star star star_half

LATEST REVIEW

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star star star star star

they where very upfront and honest with there service and inspection with good c...

they where very upfront and honest with there service and inspection with good costumer service

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chris, Ford Territory

Midas Salisbury

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

My car was serviced quickly and thoroughly. The technician on duty was very info...

My car was serviced quickly and thoroughly. The technician on duty was very informative, with recommendations on upcoming service items and things that may present a problem down the track. I'd happily recommend Midas Salisbury.

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Dylan, TOYOTA COROLLA

B & R Automotive

SALISBURY SOUTH
star star star star star

LATEST REVIEW

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star star star star star

the guys were very friendly and helpful and they did a great job on my car im so...

the guys were very friendly and helpful and they did a great job on my car im so happy with their work and will go back again

Read more

Michelle, NISSAN MICRA

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

"Great service"

Trevor, Mazda 3

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Douglas Daly mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Top End in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

All of the quotes for Douglas Daly mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Top End, so try us today!

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Douglas Daly mechanics for the best upfront price and easily book online.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Douglas Daly. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661