Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Professional's Choice Automotive

DARWIN CITY
star star star star star_half

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"Professional Choice were thorough, professional and cost efficent"

Grant, Subaru Forester

PB Motors

BERRIMAH
star star star star star

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star star star star star

Did not have an appointment when I wanted one but with a few phone calls they ma...

Did not have an appointment when I wanted one but with a few phone calls they managed to fit me in at short notice when everyone else said two weeks waiting list and could not fit me in. Dropped the car off and got a call about 4 hours later, the car was ready. Got full report of what was done, engine bay was decreased and cleaned, staff helpful and friendly.

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Tommy, FORD RANGER

Mt Isa Auto Air

MORNINGTON
star star star star star

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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Cam Duffy Autos Atherton

ATHERTON
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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Airport Mechanical

MANUNDA
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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

No deposit & interest free

BOOK NOW, PAY LATER

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Good experience will use again. Friendly staff who kept me informed of any requi...

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"Good communication, knowledgeable on the vehicle. Good job."

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Great service, friendly, quick and my car runs amazingly. One of the cheapest p...

Great service, friendly, quick and my car runs amazingly. One of the cheapest places in town, didn't try and gouge me on stuff that didn't need to be done. Will be going back there for my next service.

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Thing went great... Excellent service ... Made my day much easy to complete for...

Thing went great... Excellent service ... Made my day much easy to complete for that day.

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Midas Cairns

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"customer service excellent. finished on time and price is very good."

kapilan, Mazda CX-7

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Tyreright Garbutt

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"Very good car is excellent"

Linda, Jeep Compass

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

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Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

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Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

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Automotive Solutions Townsville

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"Excellent staff. Car is running quit smoother now."

Shrey, Honda CR-V

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"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

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Good service but had to comeback for adjustments on replaced wipers. Also woul...

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Julie, Honda Jazz

Colins Vehicle Services

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Darran, Honda Accord Euro

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great service. they did all the things I wanted and identified and fixed up a fe...

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Philip, Toyota Camry

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

NB Industries Rural View

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They done a fantastic job, noticed a difference in the drive straight out of the...

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Adam, Jeep Wrangler

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BEACONSFIELD
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Very friendly service and did a good job looking after my car. I'll be sure to r...

Very friendly service and did a good job looking after my car. I'll be sure to return next time with both mine and my partner's car. Thank you

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Chloe, Holden Colorado

City Gates Automotive

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The service was fast. I have picked up my car within the same day. I am happy my...

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Danielle, Mini Mini

TFD Mackay

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Emerald Tyrepower & Opposite Lock

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Mechanics listed to what I had to say. One mechanic even took the time to come f...

Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

Whyalla Brake & Clutch

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"I am very happy with their service"

Ken, Mazda 3

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Tyrepower Rockhampton

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"Highly recommended!!"

Lisa, TOYOTA KLUGER

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great sevice and brad was helpfull with all my questions that i asked him,great...

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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

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On time with service - picked me up from.work - cleaned my car - reasonable pric...

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David, Toyota RAV4

Axis Autos

GERALDTON CBD
star star star star_border star_border

Tyreright Salisbury

SALISBURY NORTH
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Excellent service. Very friendly staff. Felt right at home. All was explained...

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Andrew, Toyota Kluger

ABS Salisbury

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did a good job but i thought they had my car over 2 days, a bit long with about ...

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Steve, Holden Colorado

Midas Salisbury

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My car was a tough one to fix but they kept me updated and did everything they c...

My car was a tough one to fix but they kept me updated and did everything they could to get it running right

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Kirsten, Ford Falcon

* Minimum service amounts apply

Jai's Auto Garage

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"Did a good job and completed on time"

Paul, Hyundai i30

B & R Automotive

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Very helpful & friendly staff. The use of a loan car made it very handy & conven...

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Peter, HOLDEN COMMODORE

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

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"Awesome service. The mechanic went above and beyond. Perfect."

Brett, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Claravale mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Top End and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

No matter which corner of Claravale you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Top End auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

Whether you have a small daily driver a prime mover, or anything in between, we have the local Claravale mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Claravale mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661