Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Adelaide River open Saturday

Winton Automotive Repairs

WINTON
star star star star star

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star star star star star

Very good cautious service ,can recommend this repairer to others in need of aut...

Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

Carline Mufflers & Mechanical

BUNGALOW
star star star star star_half

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star star star star star

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

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star star star star star

Can't be beaten on value for money. Friendly service and a mechanic who knows wh...

Can't be beaten on value for money. Friendly service and a mechanic who knows what he is taking about. Wouldn't take my cars anywhere else.

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Graham, Mazda 2

Midas Cairns

CAIRNS CITY
star star star star star_half

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star star star star_border star_border

It was a first service so I wasn’t expecting much. But I left with a bit of pain...

It was a first service so I wasn’t expecting much. But I left with a bit of paint coming off of my bonnet in an area where that doesn’t happen by someone hitting it or a rock. Someone has played with the windscreen wipers and has done it. But they won’t do anything to help fix it.

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Courtney, Volkswagen Polo

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

No deposit & interest free

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Very happy...... Professional and honest. I will return to them with my next service and my second car. Josh.

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Josh, Toyota Kluger

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All Mechanical Services Townsville

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NB Industries Rural View

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Greg, Jeep Cherokee

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Ken, Mazda 3

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Agy, MERCEDES A - CLASS

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

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Paul, Jeep Cherokee

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phil, Hyundai Terracan

Axis Autos

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Wayne Smith Service Centre

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Graeme, Jeep Grand Cherokee

Tyreright Salisbury

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Excellent service. Very friendly staff. Felt right at home. All was explained...

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Andrew, Toyota Kluger

Edge Auto Solutions

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It made it so easy to have some one come to your home and fix the problem. I wil...

It made it so easy to have some one come to your home and fix the problem. I will certainly use this company in the future. Thanks again

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Jane, Holden Cruze

BTE Tony Fickling

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Tony arrived on time and went about his work in a workman like manner he was ver...

Tony arrived on time and went about his work in a workman like manner he was very good and knew what had to be done to effect the repairs that where needed. I am impressed with his work and have asked him to to service 2 other cars I own. I will also pass his number to other people for them to use for there repairs or service's

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Dave, Toyota Hilux

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Adelaide River, you can go ahead and secure your booking online!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661