Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"Fantastic service, quick and some free good advice as well."

Nick, TOYOTA KLUGER

Professional's Choice Automotive

DARWIN CITY
star star star star star_half

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star star star star star

Bryan was very professional, helpful and friendly. Happy with the servicing of m...

Bryan was very professional, helpful and friendly. Happy with the servicing of my Jeep. Good service all round thank you.

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Julie, Jeep Grand Cherokee

Mt Isa Auto Air

MORNINGTON
star star star star star

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Cam Duffy Autos Atherton

ATHERTON
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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

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star star star star star

Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

No deposit & interest free

BOOK NOW, PAY LATER

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Good experience will use again. Friendly staff who kept me informed of any requi...

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Iron Automotive & Mechanical were brilliant. Very professional, efficient in bot...

Iron Automotive & Mechanical were brilliant. Very professional, efficient in both time and cost, did a great job on the service, and were just a breeze to deal with. Honest and reliable and absolutely no BS! Highly and strongly recommend!

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Midas Cairns

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Thank you to Kevin and his team at Midas Cairns. Very professional great service...

Thank you to Kevin and his team at Midas Cairns. Very professional great service. They kept us informed during the day when anything was noted to be repaired or recommended to be repaired. Car was returned on time and when promised. Everything explained on the bill. Again thanks will be back for sure. Trent

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Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Tyreright Garbutt

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I am surprised that the workshop is capable to do tasks other than merely changi...

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They did a great job and will be returning in the future and will recommend to f...

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MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

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"Excellent Service"

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"Happy with the whole experience. The job got done well and at a good price!"

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These guys were fantastic. Quick, thorough, and very kind, plus solid value for ...

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brendan, Ford Escape

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Easy to book got in the next day. Easy to talk to, very friendly, explained all ...

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Ian Payne was well spoken, very Helpful and done a great job on the service. I w...

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

NB Industries Rural View

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They done a fantastic job, noticed a difference in the drive straight out of the...

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Vella's Mechanical

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Very friendly service and did a good job looking after my car. I'll be sure to r...

Very friendly service and did a good job looking after my car. I'll be sure to return next time with both mine and my partner's car. Thank you

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"Staff were friendly, price was very reasonable and they were extremely quick!"

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TFD Mackay

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Emerald Tyrepower & Opposite Lock

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"I am very happy with their service"

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On time with service - picked me up from.work - cleaned my car - reasonable pric...

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Wayne Smith Service Centre

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star star star star star_border

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star star star star star_border

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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Tyreright Salisbury

SALISBURY NORTH
star star star star star

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"Only downside was how long they had my car for"

Tamara, Holden Cruze

ABS Salisbury

SALISBURY
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"OK! That was the second time ... no loan car!"

Thein, Toyota Corolla

Midas Salisbury

SALISBURY
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"Very professional and fixed the issues I had"

Irfan, Honda Accord Euro

* Minimum service amounts apply

Jai's Auto Garage

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"Had my car serviced at Jai's and all done well and on time"

Dylan, Holden Cruze

B & R Automotive

SALISBURY SOUTH
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"Good & prompt service aa desired."

Navjot Singh, HYUNDAI i45

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

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Easy going, professional help👍 Lovely young man explained everything for me to ...

Easy going, professional help👍 Lovely young man explained everything for me to understand. Job well done 👍

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Christine, Holden Captiva

Book trusted and local mechanics with AutoGuru.

It can be a daunting task to find the best mechanic quotes in your area of Katherine. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Elsey Station mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

When you search for a mechanic in Elsey Station, we find the best results locally and around Katherine for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

No matter your vehicle’s make or model, we can give you access to the best Elsey Station mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Elsey Station.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661