Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"Friendly, knowledgeable and efficient."

Martin, Volkswagen Golf V

Professional's Choice Automotive

DARWIN CITY
star star star star star_half

LATEST REVIEW

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star star star star star_border

Customer service person was friendly and made me feel my car was in good hands. ...

Customer service person was friendly and made me feel my car was in good hands. Spoke of future work on my car and related to protecting my warranty. I will use choice automotive for next work on my car.

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Fran, Mazda 3

Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Cam Duffy Autos Atherton

ATHERTON
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

LATEST REVIEW

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star star star star star

Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Katherine

SVS Auto Repairs and Dyno Tuning

BUNGALOW
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Overall good customer service. Professional, service was carried out efficiently...

Overall good customer service. Professional, service was carried out efficiently. Only area which may require attention is the entry in the owner service book showed next service in 5000km when manufacturers recommendation is every 15000 km.

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ASHIM, Volkswagen Jetta

Cairns Diesel Service

BUNGALOW
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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

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Very happy...... Professional and honest. I will return to them with my next se...

Very happy...... Professional and honest. I will return to them with my next service and my second car. Josh.

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Josh, Toyota Kluger

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

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Can't be beaten on value for money. Friendly service and a mechanic who knows wh...

Can't be beaten on value for money. Friendly service and a mechanic who knows what he is taking about. Wouldn't take my cars anywhere else.

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Graham, Mazda 2

* Minimum service amounts apply

LK Motors

BUNGALOW
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Thing went great... Excellent service ... Made my day much easy to complete for...

Thing went great... Excellent service ... Made my day much easy to complete for that day.

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Ryna, Hyundai Accent/Excel

Midas Cairns

CAIRNS CITY
star star star star star_half

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star star star star star_border

Friendly helpful staff. Explained what they did and showed me parts that needed ...

Friendly helpful staff. Explained what they did and showed me parts that needed replacement. Would definitely use again.

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Amanda, Holden Cruze

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Automotive Obsession

BOHLE
star star star star star

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Tyreright Garbutt

GARBUTT
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star star star star star_border

"Very good car is excellent"

Linda, Jeep Compass

Rasmussen Mechanical & Tyres

KELSO
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Just the Service Station hours on a Friday;catering for workers that finish at 5...

Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

MB Automotive Fleet Specialist

GARBUTT
star star star star_border star_border

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Automotive Xpress Servicing

GARBUTT
star star star star star

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Leah and team are super friendly and the service was thorough and well done. It ...

Leah and team are super friendly and the service was thorough and well done. It was finished within a good time frame and I will be using the service again from now on. Fixed price meant no nasty surprises and the price was good.

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Mikki, Ford Fiesta

Hammond's Automotive

GARBUTT
star star star star star

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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Double D Automotive

GARBUTT
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Excellent job done in servicing my Toyota Prado 2009 model, My car feels great a...

Excellent job done in servicing my Toyota Prado 2009 model, My car feels great after the service. It was done at a reasonable cost compared with other automotive service dealers. The mechanic gave me an honest feedback on what was done, and that was very impressive.

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Gloria, Toyota Landcruiser Prado

Automotive Solutions Townsville

AITKENVALE
star star star star star_half

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Vey efficient and professional, did everything that had to be done and washed an...

Vey efficient and professional, did everything that had to be done and washed and vacuumed the car as well

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John, Nissan X-Trail

A Grade Mechanical

CURRAJONG
star star star star star_half

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"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

Twin Cities Automotive

PIMLICO
star star star star star

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star star star star star

"Excellent service & would certainly recommend to others "

Janette, MAZDA 2

Colins Vehicle Services

WEST END
star star star star star_half

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Mechanic did a good job, communication was good from receptionist and mechanic r...

Mechanic did a good job, communication was good from receptionist and mechanic regarding the service and what needed to be completed.

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Darran, Honda Accord Euro

All Mechanical Services Townsville

HERMIT PARK
star star star star star_border

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star star star star star

great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Ultra Tune Townsville City

TOWNSVILLE CITY
star star star star_half star_border

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star star star star star_border

"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Emerald Tyrepower & Opposite Lock

EMERALD
star star star star star

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Mechanics listed to what I had to say. One mechanic even took the time to come f...

Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

NB Industries Rural View

RURAL VIEW
star star star star star

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"Work shop excellent"

Rebecca, Jeep Wrangler

Vella's Mechanical

BEACONSFIELD
star star star star star_half

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Polite and professional. Drop of service very helpful. Practical advice and disc...

Polite and professional. Drop of service very helpful. Practical advice and discussion regarding repair and maintenance options.

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Kimberly, Mazda 626

City Gates Automotive

WEST MACKAY
star star star star star

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The service was fast. I have picked up my car within the same day. I am happy my...

The service was fast. I have picked up my car within the same day. I am happy my problem was solved.

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Danielle, Mini Mini

TFD Mackay

MACKAY CBD
star star star star star_half

Whyalla Brake & Clutch

WHYALLA PLAYFORD
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"I am very happy with their service"

Ken, Mazda 3

Cap Auto Repairs

PARK AVENUE
star star star star star

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star star star star star

Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Tyrepower Rockhampton

PARK AVENUE
star star star star star

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"Highly recommended!!"

Lisa, TOYOTA KLUGER

Maranoa Mechanical

SAINT GEORGE
star star star star star

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Wayne Smith Service Centre

PORT LINCOLN CBD
star star star star star_border

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star star star star star

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Sparks & Spanners

PORT LINCOLN CBD
star star star star star_border

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Tyreright Salisbury

SALISBURY NORTH
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

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Andrew, Toyota Kluger

ABS Salisbury

SALISBURY
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

"OK! That was the second time ... no loan car!"

Thein, Toyota Corolla

Midas Salisbury

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

My car was a tough one to fix but they kept me updated and did everything they c...

My car was a tough one to fix but they kept me updated and did everything they could to get it running right

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Kirsten, Ford Falcon

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

LATEST REVIEW

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star star star star star

I was very happy with the way the work was carried out on the car they know what...

I was very happy with the way the work was carried out on the car they know what they are doing and told me what has to be done on the next service I will be going back to them again. This was the first time I've been to them the price was fair and the work is just great.

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Michael, Toyota Camry

B & R Automotive

SALISBURY SOUTH
star star star star star

LATEST REVIEW

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star star star star star

"Good & prompt service aa desired."

Navjot Singh, HYUNDAI i45

* Minimum service amounts apply

Midas Para Hills

PARA HILLS WEST
star star star star star_half

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star star star star star

Very friendly and helpful, the fixed price was excellent and easy to book online...

Very friendly and helpful, the fixed price was excellent and easy to book online especially being so close to xmas , very happy, thank you

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Darren, RENAULT MEGANE

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

I found mechanic to be very efficient. His service was excellent. Will be recomm...

I found mechanic to be very efficient. His service was excellent. Will be recommending.

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Maria, Nissan Tiida

Book trusted and local mechanics with AutoGuru.

It can be a daunting task to find the best mechanic quotes in your area of Katherine. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Arnold mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

Searching for a mechanic using AutoGuru means you see results in your local Arnold area as well as the greater Katherine region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

All of the Arnold mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Don't forget you can also compare and book local mobile mechanics in Arnold through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Arnold have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Arnold. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661