Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking conformation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Book now, pay later interest-free with Afterpay, humm, Zip or PayPal ‘Pay In 4’
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Mechanics near Woodroffe

mycar Tyre & Auto Palmerston

Palmerston NT 0830

2.6km

Preferred Partner

Verified Credentials

Afterpay available

humm available

Zip available

Get quote

Car troubles got you stranded in Palmerston? Don't sweat it! mycar Tyre & Auto Palmerston is your one-stop shop for expert car care, keeping you cruising the Darwin roads with confidence. They're more than just mechanics - they're car care specialists. Their team of qualified technicians are passionate about keeping your vehicle in top shape, offering a comprehensive range of car services for all makes and models. From routine maintenance and logbook servicing to complex auto repairs, diagnostics, and even windscreen or exhaust work, they've got you covered. Convenience is a priority. Getting a car service shouldn't be a hassle. mycar Tyre & Auto Palmerston offers online booking for your ease, and their friendly team is always happy to answer any questions and provide expert car care advice. Plus, they're transparent about pricing – get a quote online today and experience the mycar Tyre & Auto Palmerston difference! Drive away knowing your car is in good hands. ... view more

Manny

• Oct 2022

Had my car booked in to get the front brake pads replaced, had it done fairly quickly and wasn’t to pricey.

Ken Scott Services

Tivendale NT 0822

4.0km

Verified Credentials

Afterpay available

humm available

Zip available

Request quote

Ken Scott Services in Tivendale provides mechanical services and maintenance for all things diesel, but are able to also assist with petrol models as well. Whether you have one diesel vehicle or a fleet of diesel commercial vehicles Ken Scott Services have the experience and skills to repair and maintain a wide range of road vehicles and machinery. ... view more

Jun

• Mar 2023

Ken and his team were friendly, professional and provided value added service I have never seen elsewhere. They have washed the car and included free air freshener which to me was fantastic way of providing that extra TLC. Definitely going back for the next service.

Unique Auto Tech

Palmerston NT 0830

4.7km

Verified Credentials

Afterpay available

humm available

Zip available