Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

Did not have an appointment when I wanted one but with a few phone calls they ma...

Did not have an appointment when I wanted one but with a few phone calls they managed to fit me in at short notice when everyone else said two weeks waiting list and could not fit me in. Dropped the car off and got a call about 4 hours later, the car was ready. Got full report of what was done, engine bay was decreased and cleaned, staff helpful and friendly.

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Tommy, FORD RANGER

Professional's Choice Automotive

DARWIN CITY
star star star star star_half

LATEST REVIEW

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star star star star star

After my car was serviced I noticed improved performance. Bryan was well versed ...

After my car was serviced I noticed improved performance. Bryan was well versed of his job and honest

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Joel, Volkswagen Polo

Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Cam Duffy Autos Atherton

ATHERTON
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

LATEST REVIEW

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star star star star star

Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

No deposit & interest free

BOOK NOW, PAY LATER

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Parramatta Service Centre

PARRAMATTA PARK
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Met, driven to town, called to come and get car 3 hours later No problem, no com...

Met, driven to town, called to come and get car 3 hours later No problem, no complaints

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Howard, Holden Cruze

* Minimum service amounts apply

Carline Mufflers & Mechanical

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Great job well done they kept me informed at all times and the cruiser service w...

Great job well done they kept me informed at all times and the cruiser service was completed on time and on budget.

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SVS Auto Repairs and Dyno Tuning

BUNGALOW
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Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five s...

Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five star too!!

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Anne, Mitsubishi Triton

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BUNGALOW
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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

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the whole process was swift, professional, and extremely well priced. the guys t...

the whole process was swift, professional, and extremely well priced. the guys that did the service were professional and friendly.

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Bruce, Isuzu D-Max

* Minimum service amounts apply

LK Motors

BUNGALOW
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Thing went great... Excellent service ... Made my day much easy to complete for...

Thing went great... Excellent service ... Made my day much easy to complete for that day.

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Ryna, Hyundai Accent/Excel

Midas Cairns

CAIRNS CITY
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The service was fine, the job did not entirely fix the issue of squeaking brake ...

The service was fine, the job did not entirely fix the issue of squeaking brake pads but they were replaced just fine and at a cheaper price than competitors.

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Melissa, Suzuki Swift

Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Tyreright Garbutt

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"Very good car is excellent"

Linda, Jeep Compass

MB Automotive Fleet Specialist

GARBUTT
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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Automotive Xpress Servicing

GARBUTT
star star star star star

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Quick and accommodating, and able to deal with any requests. They were awesome a...

Quick and accommodating, and able to deal with any requests. They were awesome and at the right price.

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Paul, VOLKSWAGEN JETTA

Hammond's Automotive

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star star star star star

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"Excellent Service"

Robin, Hyundai Tucson

Rasmussen Mechanical & Tyres

KELSO
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Workshop was excellent, explained everything and service was completed in a very...

Workshop was excellent, explained everything and service was completed in a very timely fashion.

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Tim, Volkswagen Passat

A Grade Mechanical

CURRAJONG
star star star star star_half

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The work was done quickly no delay, good feedback with other potential issues th...

The work was done quickly no delay, good feedback with other potential issues the need attention and overall great service.

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Paul, Ford Falcon

Automotive Solutions Townsville

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My vehicle needed a coolant flush. I had a smell of coolant before the service. ...

My vehicle needed a coolant flush. I had a smell of coolant before the service. It has gone, very happy. And the wash and vacuum was a very pleasant surprise. Thank you.

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Steve, Kia Sorento

Twin Cities Automotive

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"Friendly staff, great price, no long delays great little small business."

Stephen, MITSUBISHI TRITON

Colins Vehicle Services

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"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

All Mechanical Services Townsville

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Ultra Tune Townsville City

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

NB Industries Rural View

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"Work shop excellent"

Rebecca, Jeep Wrangler

Vella's Mechanical

BEACONSFIELD
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Polite and professional. Drop of service very helpful. Practical advice and disc...

Polite and professional. Drop of service very helpful. Practical advice and discussion regarding repair and maintenance options.

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Kimberly, Mazda 626

City Gates Automotive

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"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

TFD Mackay

MACKAY CBD
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Whyalla Brake & Clutch

WHYALLA PLAYFORD
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"I am very happy with their service"

Ken, Mazda 3

Tyrepower Rockhampton

PARK AVENUE
star star star star star

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We were a little disappointed that our service was not completed in the time tha...

We were a little disappointed that our service was not completed in the time that was specified to us. Our vehicle was in at 8:00 as requested and we were told our vehicle would be ready around lunch time. When we came there we were told it was going to be another hour before it would be finished. We just happened to get caught in the rain and got totally drenched. Apart from that I have no complaints. I will still bring my car here for its services. The staff were still very good. Thank you.

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Hendrik, MAZDA Mazda3

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

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great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Road Runner Mechanical Services

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"Excellent service, friendly and helpful team. Will recomend to any one"

Nithin, Toyota Avalon

Axis Autos

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Wayne Smith Service Centre

PORT LINCOLN CBD
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No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Sparks & Spanners

PORT LINCOLN CBD
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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Maranoa Mechanical

SAINT GEORGE
star star star star star

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Tyreright Salisbury

SALISBURY NORTH
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

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Andrew, Toyota Kluger

ABS Salisbury

SALISBURY
star star star star star_half

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The Mechanics at ABS Salisbury are fantastic, they went every inch over the car ...

The Mechanics at ABS Salisbury are fantastic, they went every inch over the car and although it was expensive it's worth every dollar as the car is 10x better than when I bought it

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Scott, Toyota Camry

Midas Salisbury

SALISBURY
star star star star star

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Service was fine. However this was my first time at Midas, my car is usually log...

Service was fine. However this was my first time at Midas, my car is usually logbook serviced via Ford dealerships. the guy at Midas told me all these things were wrong with my car. Nothing has ever been mentioned beforehand from Ford. My car is always well maintained. I was told by Midas that I had to have my wheels aligned as well as other multiple issues. I informed him that the car had new wheels put on and aligned 2 days prior to him receiving the car for logbook service. He informed me that the other company did not do their job and he would ring them. He later said he did not ring them and that I should speak to them about the alignment not being done. What he doesn’t know is that I was when they did the work and watched them with my car. After he reported these so-called “issues” with my car, I had another mechanic check each issue and there are none! Not impressed at all! I will not take my car to Midas again.

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Angela, Ford Falcon

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

LATEST REVIEW

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star star star star star

The machanic was friendly and professional and the work was done on time and as ...

The machanic was friendly and professional and the work was done on time and as expected.

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Ron, Mitsubishi Pajero

B & R Automotive

SALISBURY SOUTH
star star star star star

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star star star star star

Fast efficient and thorough service. We will definitely use again - in fact we h...

Fast efficient and thorough service. We will definitely use again - in fact we have already taken the car back to have another problem fixed!

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Tony, GREAT WALL V200

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliabl...

Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliable. Would gladly recommend him to people!

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Terri, Holden Clubsport

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Darwin River Dam, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Darwin mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

AutoGuru offer a quick and simple method of finding mechanics across Darwin and in the Darwin River Dam area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Darwin River Dam mechanic that’s most conveniently located to you.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Darwin River Dam.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661