Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"Fantastic service, quick and some free good advice as well."

Nick, TOYOTA KLUGER

Professional's Choice Automotive

DARWIN CITY
star star star star star_half

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star star star star star

Nicest man, great service, excellent location. Will be returning for future serv...

Nicest man, great service, excellent location. Will be returning for future services as well as other work we want done on the vehicle.

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Diane, JEEP WRANGLER

No deposit & interest free

BOOK NOW, PAY LATER

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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

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Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Tyreright Garbutt

GARBUTT
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I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

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Gloria, Toyota Landcruiser Prado

Automotive Solutions Townsville

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Yet again Jason does an amazing job. Got the wash and vac done and extremely imp...

Yet again Jason does an amazing job. Got the wash and vac done and extremely impressed with the work performed at a more then reasonable price. Top notch.

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Desmond, Mitsubishi Lancer

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

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GARBUTT
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"Excellent Service"

Robin, Hyundai Tucson

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Its a pleasure to attend this business. They provide excellent service at a great price. Also the staff are very friendly.

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Debbie, Toyota Corolla

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Very very helpful, customer service was lovely 🙂 I will be recommending them an...

Very very helpful, customer service was lovely 🙂 I will be recommending them and I will be taking my cars back there

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Kerrie, Hyundai iLoad/iMax

Ian Payne's Automotive Engineering

GARBUTT
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"Great service at a competive price - will use fixed car price service again."

Scott, MAZDA 6

Twin Cities Automotive

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"Quick and efficient service. Highly recommend to friends and family "

Andrea, HYUNDAI SANTA FE

Colins Vehicle Services

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Darran, Honda Accord Euro

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

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Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

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They were very good. Expect that fixed prices did not email details for my booki...

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Kieren, Dodge Nitro

* Minimum service amounts apply

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Really good experience with this father and son operation. Would definitely refe...

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Phil, Mitsubishi Outlander

Iron Automotive & Mechanical Services

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Great experience, finally found a mechanic who is honest. Kept me informed and a...

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John, Toyota Kluger

Cairns Diesel Service

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

* Minimum service amounts apply

LK Motors

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"Good quality workmanship. Highly recommended. Thanks"

John, Holden Commodore

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Courteous friendly staff with quick efficient service to my vehicle. They droppe...

Courteous friendly staff with quick efficient service to my vehicle. They dropped me home and picked me up straight away. I will be returning here for all future servicing.

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Dusty, Hyundai Accent

Midas Cairns

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Very professional service. I noticed an oil leak later later in the week, I took...

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Eddie, NISSAN PULSAR

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"Only downside was how long they had my car for"

Tamara, Holden Cruze

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Great team, the service was very friendly and they seem very honest. I will defi...

Great team, the service was very friendly and they seem very honest. I will definitely be coming back.

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Andres, Lexus IS

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Offered a price that was half of what I was quoted at other places and did the job quick and easy Will be coming here for any other car problems

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Nikai, Mitsubishi Lancer

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Jai's Auto Garage

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"Good vibes, was honest and straightforward."

James, Subaru Impreza

B & R Automotive

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"Very very good service. Friendly staffs"

Abiodun, Mitsubishi Lancer Estate

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Midas Para Hills

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I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

Midas Port Adelaide

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Good quick turnaround . After doing some research they did save me money on brak...

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*WS 7.30*Inuk, Ford Falcon

ABS Rosewater

OTTOWAY
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"Very helpful"

PAULA, Mitsubishi Lancer

ABS Ridgehaven

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They picked up on a potential problem of an oil leak and recommended me to take ...

They picked up on a potential problem of an oil leak and recommended me to take iyt back to Mitsubishi as it is still under warranty

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Mark, MITSUBISHI TRITON

C.A.R. Mechanical

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Friendly efficient service at a great price with a list of work that requires at...

Friendly efficient service at a great price with a list of work that requires attention to my car. I am really pleased with their service and will certainly use them again.

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Doreen, Hyundai Getz

SAI Mechanical Repairs

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star star star star star_border

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I've been taking my car to SAI for about a year now, and they're always much che...

I've been taking my car to SAI for about a year now, and they're always much cheaper and friendlier than anywhere else I've been.

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Eric, NISSAN PULSAR

Tyreright Woodville

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star star star star star_border

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Wayne is an Honest Professional that does his best to provide excellent Service,...

Wayne is an Honest Professional that does his best to provide excellent Service, Advice and a great job. He was courteous, prompt and a pleasure to deal with.

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Leath, Subaru Forester

Exhaust Plus Prospect

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I am happy to be served by the nice people. They are good, take good care and fi...

I am happy to be served by the nice people. They are good, take good care and finally they are customers side.

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Mohammed, Holden Caprice

Midas Prospect

SEFTON PARK
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All the staff are very nice and approachable, and give understanding about my is...

All the staff are very nice and approachable, and give understanding about my issue with my car and how to avoid some mistakes. The price is very high for the additional repairs but still it fixed some issues on my car.

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Frederick, TOYOTA COROLLA

* Minimum service amounts apply

Goodyear Autocare Hampstead Gardens

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Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss...

Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss a beat, they even put tyre black on my tyres which made them look brand new again. Also, they made you feel welcome like you were talking with old mates.

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David, Nissan X-Trail

* Minimum service amounts apply

Midas Flinders Park

FLINDERS PARK
star star star star star_half

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"The friendly and thorough service and explaining any other issue that may arise"

Mimma, Toyota Corolla

Approved Automotive Services

NEWTON
star star star star star

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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

SM Auto Repair Centre

UNDERDALE
star star star star star_half

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"Quick and helpful service!"

Alice, Toyota Yaris

Midas Glynde

GLYNDE
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"Awesome service 👍🏻"

Emma, Holden Cruze

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Engawala mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Central Australia in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

It’s so easy to find local Engawala mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Central Australia to deliver upfront quotes all on the same easy to use site.

Whether you have a small daily driver a prime mover, or anything in between, we have the local Engawala mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Don't forget you can also compare and book local mobile mechanics in Engawala through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Engawala have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Engawala that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661