Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Professional's Choice Automotive

DARWIN CITY
star star star star star_half

LATEST REVIEW

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star star star star star

The staff were happy to answer all questions and happy to help me. I had to have...

The staff were happy to answer all questions and happy to help me. I had to have some other work done and they sorted parts and quoted price. Would recommended to other people who live or work in the City.

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Simon, Mitsubishi Pajero

PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"service overall was excellent and promised time of collection honoured"

Arsenio, HONDA JAZZ

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

No deposit & interest free

BOOK NOW, PAY LATER

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Wayne Smith Service Centre

PORT LINCOLN CBD
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No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Sparks & Spanners

PORT LINCOLN CBD
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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Cam Duffy Autos Atherton

ATHERTON
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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Airport Mechanical

MANUNDA
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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

SVS Auto Repairs and Dyno Tuning

BUNGALOW
star star star star star

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They were very good. Expect that fixed prices did not email details for my booki...

They were very good. Expect that fixed prices did not email details for my booking and they weren't sure that my car was booked in.

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Kieren, Dodge Nitro

Cairns Diesel Service

BUNGALOW
star star star star star

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

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Auto guru called me with a cheaper price then I could find. Very happy with the ...

Auto guru called me with a cheaper price then I could find. Very happy with the mechanic they found.

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Andy, Toyota Landcruiser

* Minimum service amounts apply

LK Motors

BUNGALOW
star star star star star_half

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star star star star star

"Always a good service at a reasonable price."

Fred, Isuzu Rodeo/D-Max

Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

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star star star star star

Very happy...... Professional and honest. I will return to them with my next se...

Very happy...... Professional and honest. I will return to them with my next service and my second car. Josh.

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Josh, Toyota Kluger

Midas Cairns

CAIRNS CITY
star star star star star_half

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Very professional service. I noticed an oil leak later later in the week, I took...

Very professional service. I noticed an oil leak later later in the week, I took the car back to Midas and they fixed the problem, free of charge :-)

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Eddie, NISSAN PULSAR

Tyreright Salisbury

SALISBURY NORTH
star star star star star

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

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Andrew, Toyota Kluger

ABS Salisbury

SALISBURY
star star star star star_half

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star star star star star

"friendly staff"

Steven, Mitsubishi Magna

Midas Salisbury

SALISBURY
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"Very professional and fixed the issues I had"

Irfan, Honda Accord Euro

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

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"Had my car serviced at Jai's and all done well and on time"

Dylan, Holden Cruze

B & R Automotive

SALISBURY SOUTH
star star star star star

LATEST REVIEW

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star star star star star

Great service, fast, honest and reliable; the guys are friendly, cool and don't ...

Great service, fast, honest and reliable; the guys are friendly, cool and don't try to sell you services you don't need. Darryl had looked after me previously, but I went somewhere closer to home the next time... big mistake! Came back to B & R this time and will return in the future.

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Bruce, HYUNDAI ELANTRA

Midas Port Adelaide

PORT ADELAIDE
star star star star star_half

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Freindly staff, easy to book online and they had a loan car ready for use. Will ...

Freindly staff, easy to book online and they had a loan car ready for use. Will definately be coming back again

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Allison, Suzuki Swift

ABS Rosewater

OTTOWAY
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"Very helpful"

PAULA, Mitsubishi Lancer

* Minimum service amounts apply

Midas Para Hills

PARA HILLS WEST
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I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

Gepps Cross Exhaust & Autocare

POORAKA
star star star star star_half

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Fantastic saving ! Car feels good I'm happy. I'll be back. I didn't get reciept...

Fantastic saving ! Car feels good I'm happy. I'll be back. I didn't get reciept thou only eftpoa reciept

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Danielle, HYUNDAI ELANTRA

Tyreright Woodville

WOODVILLE SOUTH
star star star star star_border

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"Quite highly priced for a Basic Service"

Matt, Mitsubishi Magna

Churchill Automotive & Tyre Service

KILBURN
star star star star star_half

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star star star star star_border

Were very accommodating in fitting me on to service my brakes before the service...

Were very accommodating in fitting me on to service my brakes before the service. Will use again.

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Andrew, Toyota Corolla

SAI Mechanical Repairs

KILKENNY
star star star star star_border

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Car service took about two hours. Garage owner phoned me when car was ready. I r...

Car service took about two hours. Garage owner phoned me when car was ready. I returned and garage owner told me about repairs needed. I asked when they should be done. He was very helpful and not pushy.

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Claire, Ford Festiva

ABS Ridgehaven

RIDGEHAVEN
star star star star star_half

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"Excellent service and honest. Good price."

Lee, TOYOTA AURION

C.A.R. Mechanical

RIDGEHAVEN
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Friendly efficient service at a great price with a list of work that requires at...

Friendly efficient service at a great price with a list of work that requires attention to my car. I am really pleased with their service and will certainly use them again.

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Doreen, Hyundai Getz

Exhaust Plus Prospect

ENFIELD
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"A reasonable price and fantastic service. My car has never been running better!"

Sharn, Holden Cruze

Midas Prospect

SEFTON PARK
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"Friendly prompt service very easy to organise"

Gary, Toyota Hilux

* Minimum service amounts apply

Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
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Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss...

Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss a beat, they even put tyre black on my tyres which made them look brand new again. Also, they made you feel welcome like you were talking with old mates.

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David, Nissan X-Trail

SM Auto Repair Centre

UNDERDALE
star star star star star_half

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Very good don't be put off by the price or garage facia - these guys are genuine...

Very good don't be put off by the price or garage facia - these guys are genuine and honest and the van feels great Thank you

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John, Toyota Hiace

Midas Glynde

GLYNDE
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The guys were great. They were happy to provide me with a more detail explanatio...

The guys were great. They were happy to provide me with a more detail explanation and show me the repairs for my peace of mind.

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Pieter, Land Rover Discovery 3

Approved Automotive Services

NEWTON
star star star star star

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star star star star star

Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

ABS Adelaide City

ADELAIDE
star star star star star_half

LATEST REVIEW

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star star star star star

Routine service; ready for pick up on time. Guys were friendly and helpful, r...

Routine service; ready for pick up on time. Guys were friendly and helpful, rang me to advise of a few little issues they found during service that were in need of attention, seeking permission to fix. Appreciated this, and would recommend them in the future. Car is running beautifully.

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Warren, Great Wall Motors X Series

Rasmussen Mechanical & Tyres

KELSO
star star star star star

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star star star star star

They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

* Minimum service amounts apply

Goodyear Autocare Richmond

RICHMOND
star star star star star

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star star star star star

Delivered the car at the designated time met by the owner who promptly went thro...

Delivered the car at the designated time met by the owner who promptly went through what was required. I asked for a report on any issues likely to need attention in the near future for this vehicle. Picked up the car following courtesy call and received an update on issues that will need attention along with likely verbal quote for repairs.

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Nigel, HOLDEN COMMODORE

ABS Glynde

FIRLE
star star star star star_half

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"Beautiful experience"

harry, Volkswagen Jetta

Viva Auto Repairs

RICHMOND
star star star star star

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"Friendly staff n good service...Price is comparable"

Mohamed, Holden Zafira-A

Pulse Automotive Services

NORWOOD
star star star star star

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star star star star star

Competent workshop, friendly staff, communicated with an update during service, ...

Competent workshop, friendly staff, communicated with an update during service, did extra work with approval and finished on time. Well priced, could not fault.

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Robert, HONDA JAZZ

Automotive Obsession

BOHLE
star star star star star

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star star star star star

Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

ABS Keswick

KESWICK
star star star star star_half

LATEST REVIEW

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star star star star star

Very pleased with service and report on my car, things I need to look out for. L...

Very pleased with service and report on my car, things I need to look out for. Lovely people to deal with, very polite and welcoming. I will be using this company again.

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Susan, MAZDA Mazda3

Bridgestone Select Norwood

NORWOOD
star star star star star

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star star star star star

"Fantastic customer service!! Highly recommend"

Terri, Toyota Corolla

Midas Magill

MAGILL
star star star star star_half

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star star star star_border star_border

"Relatively good service but as is the case with so many of them very pricey."

Paul, Ford Territory

* Minimum service amounts apply

Croft Automotive & LPG Pty Ltd

EDWARDSTOWN
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

I was a bit disappointed with not being contacted for authorisation which I woul...

I was a bit disappointed with not being contacted for authorisation which I would have given. Instead on my invoice there are several things that needed attention and weren’t attended to. A wheel alignment among other things. Had they contacted me and asked if they could do it I would have welcomed that as I expected a full service.

Read more

Charlotte, Toyota Yaris

Tyreright Garbutt

GARBUTT
star star star star star_border

LATEST REVIEW

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star star star star star

I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

Read more

Lin, Toyota Corolla

* Minimum service amounts apply

Goodyear Autocare Hawthorn

HAWTHORN
star star star star star_border

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star star star star star

Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

ABS Melrose Park

MELROSE PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Highly recommend these guys. Fantastic service and great communication. Will be ...

Highly recommend these guys. Fantastic service and great communication. Will be using them again.

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Jeff, Peugeot 307

Double D Automotive

GARBUTT
star star star star star

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star star star star star

"Happy with the whole experience. The job got done well and at a good price!"

Jesse, Toyota Corolla

MB Automotive Fleet Specialist

GARBUTT
star star star star_border star_border

LATEST REVIEW

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star star star star_border star_border

The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Automotive Xpress Servicing

GARBUTT
star star star star star

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star star star star star

Quick and accommodating, and able to deal with any requests. They were awesome a...

Quick and accommodating, and able to deal with any requests. They were awesome and at the right price.

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Paul, VOLKSWAGEN JETTA

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Chilla Well area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

We take the guesswork out of finding a quality mechanic for your next car service. Our results show the top rated mechanics close to Chilla Well, comparing the cost of parts and labour for the same scheduled service tasks. Compare prices upfront and book Central Australia’s best mechanics all in one place.

You’ll find trusted Chilla Well mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Chilla Well that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661