Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"service overall was excellent and promised time of collection honoured"

Arsenio, HONDA JAZZ

Wayne Smith Service Centre

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star

Friendly & efficient. Highly recommended. Russell checked vehicle & advised repa...

Friendly & efficient. Highly recommended. Russell checked vehicle & advised repairs. Came in under costing

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Bronwyn, TOYOTA YARIS

Sparks & Spanners

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

No deposit & interest free

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Other mechanics in Barkly Tableland

Tyreright Salisbury

SALISBURY NORTH
star star star star star

LATEST REVIEW

See all
star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

Read more

Andrew, Toyota Kluger

ABS Salisbury

SALISBURY
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Peter is helpful and seems honest. Had my car serviced yesterday and the car was...

Peter is helpful and seems honest. Had my car serviced yesterday and the car wash is a nice addition.

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Holly, Mazda 3

Midas Salisbury

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Service was fine. However this was my first time at Midas, my car is usually log...

Service was fine. However this was my first time at Midas, my car is usually logbook serviced via Ford dealerships. the guy at Midas told me all these things were wrong with my car. Nothing has ever been mentioned beforehand from Ford. My car is always well maintained. I was told by Midas that I had to have my wheels aligned as well as other multiple issues. I informed him that the car had new wheels put on and aligned 2 days prior to him receiving the car for logbook service. He informed me that the other company did not do their job and he would ring them. He later said he did not ring them and that I should speak to them about the alignment not being done. What he doesn’t know is that I was when they did the work and watched them with my car. After he reported these so-called “issues” with my car, I had another mechanic check each issue and there are none! Not impressed at all! I will not take my car to Midas again.

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Angela, Ford Falcon

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

LATEST REVIEW

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star star star star star

The machanic was friendly and professional and the work was done on time and as ...

The machanic was friendly and professional and the work was done on time and as expected.

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Ron, Mitsubishi Pajero

Midas Port Adelaide

PORT ADELAIDE
star star star star star_half

LATEST REVIEW

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star star star star star

Did exactly what they said they would and didn't force any repairs. They were ef...

Did exactly what they said they would and didn't force any repairs. They were efficient and had great customer service.

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Julia, Ford Focus

B & R Automotive

SALISBURY SOUTH
star star star star star

LATEST REVIEW

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star star star star star

Fast efficient and thorough service. We will definitely use again - in fact we h...

Fast efficient and thorough service. We will definitely use again - in fact we have already taken the car back to have another problem fixed!

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Tony, GREAT WALL V200

ABS Rosewater

OTTOWAY
star star star star star

LATEST REVIEW

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star star star star star

"Very helpful"

PAULA, Mitsubishi Lancer

* Minimum service amounts apply

Midas Para Hills

PARA HILLS WEST
star star star star star_half

LATEST REVIEW

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star star star star star

I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

Gepps Cross Exhaust & Autocare

POORAKA
star star star star star_half

LATEST REVIEW

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star star star star star

First time user of Fixed Price Car Service, when I arrived at the mechanic's wor...

First time user of Fixed Price Car Service, when I arrived at the mechanic's workshop I was greeted by the mechanic, I was told that he was informed of me being on a low income and he would not do any additional repairs without my approval via a phone call, i dropped my car off at 9 am and was informed it would be ready by 12 pm which it was. The service was exactly $125.00 no more, very honest mechanic and my car drives like new again. Will be definitely going back again for my front brakes which he said was all that was needed in addition to the minor service i had it booked in for in 3 weeks time after he performed the safety check on my car.

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Simon, MITSUBISHI LANCER

Tyreright Woodville

WOODVILLE SOUTH
star star star star star_border

LATEST REVIEW

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star star star star star

Wayne is an Honest Professional that does his best to provide excellent Service,...

Wayne is an Honest Professional that does his best to provide excellent Service, Advice and a great job. He was courteous, prompt and a pleasure to deal with.

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Leath, Subaru Forester

SAI Mechanical Repairs

KILKENNY
star star star star star_border

LATEST REVIEW

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star star star star star

They are very reliable and show me a list of priorities to I fix my car which I ...

They are very reliable and show me a list of priorities to I fix my car which I bought one week ago. The service was fast and really nice. The price is fine!

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Melissa, Daewoo Lanos

Churchill Automotive & Tyre Service

KILBURN
star star star star star_half

LATEST REVIEW

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star star star star star

The guys there are very friendly and professional, they did a great job and had ...

The guys there are very friendly and professional, they did a great job and had the car ready as promised.

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Gerard, Toyota Camry

Exhaust Plus Prospect

ENFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

"A reasonable price and fantastic service. My car has never been running better!"

Sharn, Holden Cruze

ABS Ridgehaven

RIDGEHAVEN
star star star star star_half

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star star star star star

"Excellent service and honest. Good price."

Lee, TOYOTA AURION

C.A.R. Mechanical

RIDGEHAVEN
star star star star star_border

LATEST REVIEW

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star star star star star

Friendly efficient service at a great price with a list of work that requires at...

Friendly efficient service at a great price with a list of work that requires attention to my car. I am really pleased with their service and will certainly use them again.

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Doreen, Hyundai Getz

* Minimum service amounts apply

Midas Flinders Park

FLINDERS PARK
star star star star star_half

LATEST REVIEW

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star star star star star

"The friendly and thorough service and explaining any other issue that may arise"

Mimma, Toyota Corolla

Midas Prospect

SEFTON PARK
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Basic service was fine, the did everything that needed to be completed. However ...

Basic service was fine, the did everything that needed to be completed. However gave me a huge list of things that needed to be fixed. Being a woman, I'm very sceptical of mechanics that could rip me off so I went to another mechanic I can trust in the mid north where I am from originally and they said half the stuff on the list didn't need to be fixed! They are fine at the basics but would not trust them with any big jobs on my car.

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Haylee, Holden Commodore

* Minimum service amounts apply

Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
star star star star star

LATEST REVIEW

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star star star star star

Goodyear autocare at Hampstead Gardens was very informative, courteous and charg...

Goodyear autocare at Hampstead Gardens was very informative, courteous and charges reasonably. Will certainly go back.

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Charles, Toyota Camry

SM Auto Repair Centre

UNDERDALE
star star star star star_half

LATEST REVIEW

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star star star star star

I was very happy with my service. My car was certainly not an easy job, having n...

I was very happy with my service. My car was certainly not an easy job, having not been driven for the prior 5-6 years before the service and the mechanic got her purring quite happily, gave me some very reasonable quotes on possible repairs needed and a very good run down on what my car is/is not currently capable of. As others have said don't let the less than spectacular shopfront fool you, this is a quality service joint.

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Seamus, Mitsubishi Pajero

* Minimum service amounts apply

Midas Harbour Town

ADELAIDE AIRPORT
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly. Efficient. Communicative. Fast response to initial booking. Precise. T...

Friendly. Efficient. Communicative. Fast response to initial booking. Precise. Thorough. Polite young lad who provided return lift home welcoming.

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Troy, Land Rover Range Rover Sport

Midas Glynde

GLYNDE
star star star star star_half

LATEST REVIEW

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star star star star star

"Very good efficient service "

Geoffrey, Toyota Aurion

ABS Adelaide City

ADELAIDE
star star star star star_half

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star star star star star

Stephen was very helpful. Overall had a very good experience. Will certainly go ...

Stephen was very helpful. Overall had a very good experience. Will certainly go back there again.

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Ruchik, Honda Civic

* Minimum service amounts apply

Goodyear Autocare Richmond

RICHMOND
star star star star star

LATEST REVIEW

See all
star star star star star

The Goodyear Autocare team did a great job in servicing my car. The work was don...

The Goodyear Autocare team did a great job in servicing my car. The work was done within the quoted price. I was also informed clearly about any future work that the car might need and how much approx. that would cost. Overall satisfied with the service.

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Rochit, MITSUBISHI MAGNA

Approved Automotive Services

NEWTON
star star star star star

LATEST REVIEW

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star star star star star

Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Viva Auto Repairs

RICHMOND
star star star star star

LATEST REVIEW

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star star star star star

"They were very good. Thanks."

Ali, Ford Falcon

ABS Keswick

KESWICK
star star star star star_half

LATEST REVIEW

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star star star star star

They're lovely people, did an excellent job went above and beyond my expectation...

They're lovely people, did an excellent job went above and beyond my expectations! I'll be glad to go back for future car help

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Kylie, Suzuki Swift

Pulse Automotive Services

NORWOOD
star star star star star

LATEST REVIEW

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star star star star star

I had read previous reviews and thought to give Pulse Automotive Services a go. ...

I had read previous reviews and thought to give Pulse Automotive Services a go. The experience I had found was the mechanics to be experienced, honest and reliable. Going to organise our second car for a service at Pulse Automotive Services.

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Karl, Subaru Impreza

ABS Glynde

FIRLE
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

Small amount of repair work done without asking (rear brake light replaced). Cou...

Small amount of repair work done without asking (rear brake light replaced). Could do with being a bit friendlier and engaged customer service wise, but other than that it was adequate.

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Curtis, Daihatsu Charade

Bridgestone Select Norwood

NORWOOD
star star star star star

LATEST REVIEW

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star star star star star

Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

Midas Magill

MAGILL
star star star star star_half

LATEST REVIEW

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star star star star star

Good service. The drop-off service was great... they dropped me at work (less th...

Good service. The drop-off service was great... they dropped me at work (less than 5 km).

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Lauren, Holden Barina

* Minimum service amounts apply

Croft Automotive & LPG Pty Ltd

EDWARDSTOWN
star star star star star_half

LATEST REVIEW

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star star star star star

Very good service, work carried out and completed for the quoted price, no hidde...

Very good service, work carried out and completed for the quoted price, no hidden extra charges. Thank you.

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John, Jaguar XF

* Minimum service amounts apply

Goodyear Autocare Hawthorn

HAWTHORN
star star star star star_border

LATEST REVIEW

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star star star star star

Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

ABS Melrose Park

MELROSE PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Highly recommend these guys. Fantastic service and great communication. Will be ...

Highly recommend these guys. Fantastic service and great communication. Will be using them again.

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Jeff, Peugeot 307

Angus Mitchell Automotive

EDWARDSTOWN
star star star star star

LATEST REVIEW

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star star star star star

"very good specialist workshop "

John, HONDA JAZZ

Daw Park Autocare

DAW PARK
star star star star star

LATEST REVIEW

See all
star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

Midas Clovelly

CLOVELLY PARK
star star star star star

LATEST REVIEW

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star star star star star

"Good service...quite prompt"

Mohamed, Holden Zafira-A

* Minimum service amounts apply

Midas Darlington

DARLINGTON
star star star star star_border

LATEST REVIEW

See all
star star star star star

Very easy to book in. Very friendly and knowledgeable. Car is now running smooth...

Very easy to book in. Very friendly and knowledgeable. Car is now running smoothly. Will go back for next service.

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Jonathon, Daewoo Lanos

Dynamic Mechanix

LONSDALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Always a great experience. Second car being serviced by them and very happy."

troy, Nissan Micra

ABS Morphett Vale

MORPHETT VALE
star star star star star

LATEST REVIEW

See all
star star star star star

Good communication and work completed at set time. Would come here again for ser...

Good communication and work completed at set time. Would come here again for service - also got my front brakes done and price competitive.

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Wendy, Kia Cerato

Southern Performance Centre

LONSDALE
star star star star star_border

LATEST REVIEW

See all
star star star star star

Good job, very professional. fixed price. One minor complaint, the pick up optio...

Good job, very professional. fixed price. One minor complaint, the pick up option that I chose. they were not able to pick me up to collect the car, I had to make other arrangements to get there. Overall very pleased.

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Bob, BMW 1 Series

South Adelaide Autogas & Mechanical

MORPHETT VALE
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

Aldershot Service Centre

LONSDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Fantastic service, Ben was professional and efficient and didn't patronise me. E...

Fantastic service, Ben was professional and efficient and didn't patronise me. Excellent price, and handy loan car option. Will definitely be using again.

Read more

Rebecca, Mitsubishi ASX

* Minimum service amounts apply

Midas Morphett Vale

MORPHETT VALE
star star star star star_border

LATEST REVIEW

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star star star star star

Very happy with my experience at Midas Morphett Vale. They also gave me some goo...

Very happy with my experience at Midas Morphett Vale. They also gave me some good advice.

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Robert, HYUNDAI ELANTRA

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Rob the mechanic was great was running a bit late but advised us due to heavy tr...

Rob the mechanic was great was running a bit late but advised us due to heavy traffic he would be about 10 minutes late that was good communication the work was done well and I am very pleased with that. Thanking You

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Peter, Ford Force 6

BTE Tony Fickling

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Tony is a friendly knowledgeable guy, very helpful with the service and great li...

Tony is a friendly knowledgeable guy, very helpful with the service and great little tips to keep your car running smooth, I'm definitely going back to him for my car services, he won't dissapoint 👍

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Jonnathan, Honda Prelude

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Barkly Tableland using AutoGuru. We combine the top rated mechanics in Docker River and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

Using AutoGuru to look for mechanics in Docker River means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Barkly Tableland. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

AutoGuru is Barkly Tableland’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Docker River.

Don't forget you can also compare and book local mobile mechanics in Docker River through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Docker River have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Docker River. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661