Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"Fantastic service, quick and some free good advice as well."

Nick, TOYOTA KLUGER

Professional's Choice Automotive

DARWIN CITY
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly, honest guys who serviced the car, adjusted the price dependent on what...

Friendly, honest guys who serviced the car, adjusted the price dependent on what needed to be done, called before any extra work was carried out, drop off and pick up service, very impressed. Hundreds of dollars cheaper than other quotes received, and more personal service.

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Kelly, TOYOTA PRADO

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Cam Duffy Autos Atherton

ATHERTON
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barkly Tableland

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

LATEST REVIEW

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star star star star star

Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

Read more

Phil, Mitsubishi Outlander

SVS Auto Repairs and Dyno Tuning

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

Good experience will use again. Friendly staff who kept me informed of any requi...

Good experience will use again. Friendly staff who kept me informed of any requirements outside the requested service.

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Richard, Peugeot 4007

Cairns Diesel Service

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

LATEST REVIEW

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star star star star star

Can't be beaten on value for money. Friendly service and a mechanic who knows wh...

Can't be beaten on value for money. Friendly service and a mechanic who knows what he is taking about. Wouldn't take my cars anywhere else.

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Graham, Mazda 2

Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

LATEST REVIEW

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star star star star star_border

The service centre was walkable from home and Trevor is a nice humble and profes...

The service centre was walkable from home and Trevor is a nice humble and professional guy. I got advice on what I need to fix in the future and got the service I wanted.

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Naveen, Kia Rio

* Minimum service amounts apply

LK Motors

BUNGALOW
star star star star star_half

LATEST REVIEW

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star star star star star

Booked Isuzu DMAX for 110,000km service. Completed required service without pro...

Booked Isuzu DMAX for 110,000km service. Completed required service without problems. Notified about potential problems they might occur at a later date. Staff friendly and helpful. Received text message when service was completed.

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Fred, ISUZU D-MAX

Midas Cairns

CAIRNS CITY
star star star star star_half

LATEST REVIEW

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star star star star star

Thank you to Kevin and his team at Midas Cairns. Very professional great service...

Thank you to Kevin and his team at Midas Cairns. Very professional great service. They kept us informed during the day when anything was noted to be repaired or recommended to be repaired. Car was returned on time and when promised. Everything explained on the bill. Again thanks will be back for sure. Trent

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Lynda, Lexus RX

Automotive Obsession

BOHLE
star star star star star

LATEST REVIEW

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star star star star star

Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Rasmussen Mechanical & Tyres

KELSO
star star star star star

LATEST REVIEW

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star star star star star

They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

Tyreright Garbutt

GARBUTT
star star star star star_border

LATEST REVIEW

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star star star star star

I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

MB Automotive Fleet Specialist

GARBUTT
star star star star_border star_border

LATEST REVIEW

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star star star star_border star_border

The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Automotive Xpress Servicing

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

Hammond's Automotive

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

"Excellent Service"

Robin, Hyundai Tucson

Automotive Solutions Townsville

AITKENVALE
star star star star star_half

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star star star star star

Vey efficient and professional, did everything that had to be done and washed an...

Vey efficient and professional, did everything that had to be done and washed and vacuumed the car as well

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John, Nissan X-Trail

A Grade Mechanical

CURRAJONG
star star star star star_half

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star star star star star

My car was lovely to drive after its service n the customer service I received w...

My car was lovely to drive after its service n the customer service I received was lovely 😊 Will be recording them for sure

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Kerrie, Suzuki Swift

Ian Payne's Automotive Engineering

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

Ian Payne was well spoken, very Helpful and done a great job on the service. I w...

Ian Payne was well spoken, very Helpful and done a great job on the service. I would highly recommend this company. 5 stars from me

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James, Peugeot 4007

Twin Cities Automotive

PIMLICO
star star star star star

LATEST REVIEW

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star star star star star

"Friendly staff, great price, no long delays great little small business."

Stephen, MITSUBISHI TRITON

Colins Vehicle Services

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

All Mechanical Services Townsville

HERMIT PARK
star star star star star_border

LATEST REVIEW

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star star star star star

great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Ultra Tune Townsville City

TOWNSVILLE CITY
star star star star_half star_border

LATEST REVIEW

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star star star star star_border

"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

NB Industries Rural View

RURAL VIEW
star star star star star

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star star star star star

They done a fantastic job, noticed a difference in the drive straight out of the...

They done a fantastic job, noticed a difference in the drive straight out of the driveway it was noticeably smoother.

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Adam, Jeep Wrangler

City Gates Automotive

WEST MACKAY
star star star star star

LATEST REVIEW

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star star star star star

The service was fast. I have picked up my car within the same day. I am happy my...

The service was fast. I have picked up my car within the same day. I am happy my problem was solved.

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Danielle, Mini Mini

Vella's Mechanical

BEACONSFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent service. Mechanic did a thorough inspection with my service and pointe...

Excellent service. Mechanic did a thorough inspection with my service and pointed out a fault that should be fixed under warranty at the Nissan dealership. 1000% better then the last service I had.

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Dallas, Nissan Navara/Pick-up

TFD Mackay

MACKAY CBD
star star star star star_half

Cap Auto Repairs

PARK AVENUE
star star star star star

LATEST REVIEW

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star star star star star

Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Tyrepower Rockhampton

PARK AVENUE
star star star star star

LATEST REVIEW

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star star star star star

"Perfect as always."

Phil, MAZDA TRIBUTE

Affordable Automotive Services

ROCKHAMPTON CITY
star star star star star

LATEST REVIEW

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star star star star star

great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

Maranoa Mechanical

SAINT GEORGE
star star star star star

LATEST REVIEW

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Wayne Smith Service Centre

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Sparks & Spanners

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Fischer Automotive

SVENSSON HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

Tyrepower Bundaberg

BUNDABERG CENTRAL
star star star star star_border

LATEST REVIEW

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star star star star star

this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Tyreright Salisbury

SALISBURY NORTH
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

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Andrew, Toyota Kluger

ABS Salisbury

SALISBURY
star star star star star_half

LATEST REVIEW

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star star star star star

"Good value in price performance."

Thomas, Mitsubishi 380

Midas Salisbury

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

The guy who helped me was super nice! It was my first experience with Midas and ...

The guy who helped me was super nice! It was my first experience with Midas and I'd definitely go back. Great service!

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Danna, Holden Astra

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

LATEST REVIEW

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star star star star star

First time I have been to Jai's. Did a quality job for nearly half the price of ...

First time I have been to Jai's. Did a quality job for nearly half the price of the major competitors. Will be going back again. Most importantly, Jai is just a good, friendly, hard-working guy.

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Darren, Holden Barina

B & R Automotive

SALISBURY SOUTH
star star star star star

LATEST REVIEW

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star star star star star

Workshop frontage is not fancy but the service was quick and the staff friendly....

Workshop frontage is not fancy but the service was quick and the staff friendly. Will definitely use them again for future car services. Plus they have a loan car, again nothing fancy but is only $15. Considering Steinborner Holden in Nuriootpa charge more for a loan car, B&R loan car is much better. Plus you get a free car (hand wash) and inside vacuum - again you have to pay $40 for this at the dealer.

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Uschi, MAZDA 3

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

"Great service"

Trevor, Mazda 3

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Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Avon Downs for a price that suits your budget. We have trusted Barkly Tableland mechanics who can work on all makes and models. Book today!

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Avon Downs. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Avon Downs mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661