Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top mechanics in Farmborough Heights

NRMA Car Servicing Wollongong

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A friendly and professional service. These guys know what they are doing. A hass...

A friendly and professional service. These guys know what they are doing. A hassle free experience.

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Ultra Tune Corrimal

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"Fantastic, fast and honest guys, I will definitely keep going to them."

Luke, Subaru Outback

Recently requested quotes for Farmborough Heights mechanics

Average quote price in Wollongong

$547.03

Volkswagen Touareg

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$352.36

No deposit & interest free

BOOK NOW, PAY LATER

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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Servicing was great and staff were greag The managers Customer service was abysmal After telling the manager I would purchase and change the parts through another mechanic closer to work, he started to get upset and began telling me this was the wrong thing to do. Also, when first entering the workshop, was greeted by the manager with a blank stare and a confuses look.

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APR Mechanical

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Fernando, Mazda BT-50

Ultra Tune Ingleburn

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Jone, Ford Territory

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"Great efficient service. Very accomodating with picking up the car after hours."

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Ray, Mercedes-Benz E-Class

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Crofty's Auto & Tyres

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Rick, Suzuki Kizashi

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Tammy, Suzuki Swift

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Brad, HOLDEN COMMODORE

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Midas Liverpool

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Ath, Ford Focus

JMP Motorworks

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Wavell, Honda Civic

Morris Automotive Pty Ltd

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Great service very reliable and great communication which allowed me to also fix a few more things to the car. Highly recommend Morris to anyone will be bringing my other car to him aswell.

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Bricknell Radiators & Mechanical Repairs

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Very friendly guys and happy with the service. Definitely going back. Recommend ...

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AA Automotive Services

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Perfection Automotive

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"Thanks you wore great"

Cleber, Holden Cruze

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Grease Monkey Automotive

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I would gladly recommend their service, very professional, they keep you informe...

I would gladly recommend their service, very professional, they keep you informed at every stage. Also offer a drop and pick up facility which is very useful. They have even offered me a complimentary pink slip! and also noted on the "NEXT SERVICE DUE" label when my rego is due! I feel this is a great idea after the RTA stuff up! See you soon guys. Thank you.

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Chandra, Holden Astra

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The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

Bridgestone Select Rockdale

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NRMA Car Servicing Rockdale

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Very pleasing....office staff helpful and communicative....discounts were applied.......car seems to be running better than ever...complimentary wash and vacuum was a nice add on.......price was much lower than my Toyota dealer.

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Errol, Toyota Corolla

NRMA Mobile Car Servicing Wollongong

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Elvis, Honda Civic

Mechanic 2 You

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Peter was most helpful and friendly and advised me of any additional work that n...

Peter was most helpful and friendly and advised me of any additional work that needed doing before charging me for this, would recommend

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Simone, VOLKSWAGEN BEETLE

CPH Automotive

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Just a little more interaction with mechanic and a report telling me what he did...

Just a little more interaction with mechanic and a report telling me what he did. would also like to get a receipt when I pay.

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Anne-Marie, Toyota Yaris

TLC Mobile Auto Care

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Melissa was prompt and professional. She talked me through everything that had b...

Melissa was prompt and professional. She talked me through everything that had been completed and was very open and honest. It was a great service experience and would recommend her to everyone. I will most definitely be a regular customer in the future.

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Demi, Jeep Compass

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Farmborough Heights mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Wollongong, both national brands and local workshops. Simply select the service you need, confirm the price and book.

AutoGuru offer a quick and simple method of finding mechanics across Wollongong and in the Farmborough Heights area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

Our trusted mechanics in Farmborough Heights and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661