Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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NRMA Car Servicing Wollongong

WOLLONGONG CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Very good very happy with the service and counter staff will definitely be going...

Very good very happy with the service and counter staff will definitely be going back as well as my wife and children

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Darren, Jeep Compass

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

See all
star star star star star

10/10 unbelievable service! This man went above and beyond. I am a female driver...

10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic.

Read more

Louise, Holden Cruze

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

LATEST REVIEW

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star star star star star_border

Very busy and clean workshop. Vehicle pick up time extended thru the day. No iss...

Very busy and clean workshop. Vehicle pick up time extended thru the day. No issues with service or service manager. Would recommend and us again.

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Neale, Ford Territory

Cougar Automotive

OAK FLATS
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent quick & reiable"

Adam, Hyundai Lantra/Elantra

No deposit & interest free

BOOK NOW, PAY LATER

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AutoStop Service Centre

NORTH WOLLONGONG
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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Ultra Tune Albion Park

ALBION PARK RAIL
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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Illawarra Truck and Car Centre

FERNHILL
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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Tic Automotive Services

FAIRY MEADOW
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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Ultra Tune Corrimal

CORRIMAL
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All staff were friendly and courteous. The service was at reasonable price, Very...

All staff were friendly and courteous. The service was at reasonable price, Very happy, thank you.

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Ben, Citroen C4 II

A1 Auto & Metal Recyclers Pty Ltd

BELLAMBI
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The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

Helensburgh Car Services

HELENSBURGH
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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

Midas Campbelltown

CAMPBELLTOWN
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"Good service but it would be nice to if they wash it as well"

Varghese, Hyundai Accent

Tyrepower Campbelltown

CAMPBELLTOWN
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Very happy with my recent car service, and the customer service was a fantastic ...

Very happy with my recent car service, and the customer service was a fantastic added extra with Brian taking the time to drop me home and collect me when my car was ready! The only downside was them putting a sticker on my back window. I prefer not to have any stickers and it bothered me that they just did this without asking.

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Anna-Paige, SUZUKI ALTO

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

APR Mechanical

SMEATON GRANGE
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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Crofty's Auto & Tyres

SOUTH NOWRA
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"Promptly greeted on arrival. Phoned when car ready. All good."

Pete, Volvo C30

Ultra Tune Ingleburn

INGLEBURN
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Helpful staff. Good Job and the price was less than what was originally quoted. ...

Helpful staff. Good Job and the price was less than what was originally quoted. Thank you very much Ultra Tune Ingleburn

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Linda, Ford Fiesta

C & N Radiators and Mechanical

SUTHERLAND
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"Great efficient service. Very accomodating with picking up the car after hours."

May, MITSUBISHI COLT

Sutherland Shire Auto Centre

KIRRAWEE
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My first time using this company. The staff were courteous and helpful. My tyre ...

My first time using this company. The staff were courteous and helpful. My tyre was repaired and the car ready to go in 20 minutes. The cost of the repair was exactly as quoted. I am happy to recommend Sutherland Shire Auto Centre.

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Mandy, Toyota Corolla

2232 Automotive

KIRRAWEE
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Good service, honest advice, trustable. I take 2 vehicles to be service there. M...

Good service, honest advice, trustable. I take 2 vehicles to be service there. My son and mine and we have no regrets.

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Guillermo, Hyundai i30

A & T Mechanical Repairs

KIRRAWEE
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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Midas Taren Point

CARINGBAH
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Anthony and the team at Midas Taren Point were professional and quickly fixed an...

Anthony and the team at Midas Taren Point were professional and quickly fixed an issue misdiagnosed by a "bush mechanic". They kept me up to date and informed of what needed to be done , thanks guys !

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Alistair, Holden Colorado

Bridgestone Select Taren Point

TAREN POINT
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"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

NRMA Car Servicing Caringbah

TAREN POINT
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Unfortunately when they rotated the tyres, they caused my wheels to go out of al...

Unfortunately when they rotated the tyres, they caused my wheels to go out of alignment - drifts a whole lane to the left now in seconds. My car was perfectly aligned with no drift before.

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Mark, Ford Territory

The Workshop Lugarno

LUGARNO
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"Prompt service, knowledgeable mechanic. Recommended. 2012 Nissan Navara."

Ron, Nissan Navara/Pick-up

Quick Stop Automotives

PRESTONS
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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

CARTWRIGHT
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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

PTA Automotive Mechanical Repairs

MOOREBANK
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"Very friendly, highly recommended. Great detailed information. No hidden costs."

Nayan, Audi A1/A1 Sportback

Tempe Automotive Centre

MOOREBANK
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"Great Job and Top range parts"

Ed, Holden Commodore

Liverpool Autocare

LIVERPOOL
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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
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Arrived on time and they were ready. They drove me to work. Several hours later ...

Arrived on time and they were ready. They drove me to work. Several hours later I received call that car was ready and they were coming to pick me up. Overall a good experience.

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Sinsook, Hyundai Getz

Bridgestone Select Liverpool

LIVERPOOL
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So nice and helpful! will be back for sure! I have already recommended my family...

So nice and helpful! will be back for sure! I have already recommended my family and friends

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Lucy, BMW 120i

Premier Car Repairs

MORTDALE
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Chris the service manager gave a very attentive, prompt, no fuss and nil problem...

Chris the service manager gave a very attentive, prompt, no fuss and nil problem service.

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Chenny, Land Rover Discovery 4

Bosch Car Service Milperra

MILPERRA
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No air filter replaced for my car because it is not in stock and not ordered yet...

No air filter replaced for my car because it is not in stock and not ordered yet!

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Liang, Suzuki Kizashi

NRMA Car Servicing Liverpool

LIVERPOOL
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"Easy drop off and pick up. Safe environment. Service is excellent."

Kunal, Toyota Camry

Morris Automotive Pty Ltd

REVESBY
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I sought Morris's help after a dealership advised that the tail shaft bearing of...

I sought Morris's help after a dealership advised that the tail shaft bearing of my Ford Territory had collapsed and needed replacement at a cost of $1560. After extensive investigation by Morris no problem could be found with the tail shaft. Thanks again Morris for your assistance, I would highly recommend this repairer.

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Frank, Ford Territory

NRMA Car Servicing Padstow

PADSTOW
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I arrived at the service centre at about 7:20, the mechanic was just opening the...

I arrived at the service centre at about 7:20, the mechanic was just opening the gates and the workshop. He advised that the office was just opening too and the customer service team member soon open the gate to the office. She had all the morning jobs printed out and ready to go and I was in and out in about 5 mins. At about 8:00 am the mechanic phoned to let me know my car needed the tyres rotated and that a cap was missing from an air conditioning valve. My car was ready at 4:45 pm when i arrived to pick it up I paid and left. Overall it was good service, my only complaint is they both the customer service team member and the mechanic (along with my printed receipt) told me that I had received a complimentary car wash and vacuum, this didn't happen. I had given the car a quick wash and vacuum the night before and in the morning when driving to the service centre had noticed a mark on the windscreen it was still there and I hadn't done a very good job on the wheel and they were still the same and there was a patch still under drivers door. I think they saw the car had been washed and assumed they had done it, I can see what happened and I was a bit amused next time I should take a dirty car to them :)

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Trent, FIAT 500

JMP Motorworks

CARLTON
star star star star star

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"All good work done on time"

robin, Nissan Micra

Bricknell Radiators & Mechanical Repairs

PENSHURST
star star star star star

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star star star star star

This is the first time, I have had used their services and simpatico say, Ibrahi...

This is the first time, I have had used their services and simpatico say, Ibrahim and Nolly are extremely honest and dedicated towards their profession and will quote a genuine reasonable price for your car servicing. In these days, it’s really hard to get a very honest service from anywhere especially, while it is all about the car servicing. Thanks a lot guys for your services and advice, much appreciated.

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John, Toyota Corolla

EZY Service Centre

PENSHURST
star star star star star

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star star star star star

"Very good service, Very friendly. I will go back to him."

Jane, Toyota Corolla

AA Automotive Services

CHIPPING NORTON
star star star star star

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star star star star star

"Very Helpful!!!"

Christian, Peugeot 207

Sydney Auto Care

KOGARAH
star star star star star

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star star star star star

I was glad to find this company. I will be taking my car there again in the futu...

I was glad to find this company. I will be taking my car there again in the future.

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Raechel, HYUNDAI TUCSON

Cabramatta Auto Mechanical Repairs

CABRAMATTA
star star star star star_half

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star star star star star_border

The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

* Minimum service amounts apply

Grease Monkey Automotive

CONDELL PARK
star star star star star

LATEST REVIEW

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star star star star star

Got my car serviced with these guys on Sunday 14/02 and their service is outstan...

Got my car serviced with these guys on Sunday 14/02 and their service is outstanding. I accidentally booked in the wrong type of service and they called me straight away to let me know and then advised me of what needed to be done and provided costs over the phone which were very well priced and ask for your approval, rather than just going ahead and doing the job and charging you for work you weren't expecting. They keep you up to date with your car service and they don't rip you off which I find a lot of mechanics do these days. Will definitely be going to this mechanic from now on.

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Frances, MITSUBISHI LANCER

Perfection Automotive

BEXLEY
star star star star star

LATEST REVIEW

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star star star star star

Great that I could use a loan car while mine was in the shop. Good communication...

Great that I could use a loan car while mine was in the shop. Good communication with the mechanic, who also changes my wipers free of charge! Over all wonderful experience, if I'm still living in the area, I'll be back.

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Clare, Hyundai Getz

* Minimum service amounts apply

Midas Bankstown

BANKSTOWN
star star star star_half star_border

LATEST REVIEW

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star star star star star

"Friendly staff and knowledgeable technicians."

Andy, Honda CR-V

Bridgestone Select Rockdale

ROCKDALE
star star star star star_half

LATEST REVIEW

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star star star star star

"Always helpful and good value for money"

Luke, Mitsubishi Magna

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Very happy! On time, knowledgeable & friendly."

Bec, Hyundai iLoad/iMax

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Just a little more interaction with mechanic and a report telling me what he did...

Just a little more interaction with mechanic and a report telling me what he did. would also like to get a receipt when I pay.

Read more

Anne-Marie, Toyota Yaris

TLC Mobile Auto Care

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Melissa was prompt and professional. She talked me through everything that had b...

Melissa was prompt and professional. She talked me through everything that had been completed and was very open and honest. It was a great service experience and would recommend her to everyone. I will most definitely be a regular customer in the future.

Read more

Demi, Jeep Compass

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Dombarton mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Wollongong in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

AutoGuru help you find the best mechanics in Dombarton and beyond, in Wollongong. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Dombarton mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Dombarton.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661