Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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NRMA Car Servicing Wollongong

WOLLONGONG CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Autoguru was very professional. NRMA as usual offered great service, value for m...

Autoguru was very professional. NRMA as usual offered great service, value for money and fantastic communication from their reception staff.

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Annelise, Mazda 2

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star

10/10 unbelievable service! This man went above and beyond. I am a female driver...

10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic.

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Louise, Holden Cruze

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

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star star star star star

very friendly staff, clean workshop, work completed on time. Recommend them high...

very friendly staff, clean workshop, work completed on time. Recommend them highly

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Peter, Mazda BT-50

Recently requested quotes for Berkeley mechanics

Average quote price in Wollongong

$547.03

Audi A4

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$720.15

Toyota Rukus

TASKS QUOTED

Basic Service

$140.00

Hyundai ix35

TASKS QUOTED

Basic Service

$192.00

Holden Commodore

TASKS QUOTED

Handbrake Shoe Replacement

$198.00

Saab 9-3

TASKS QUOTED

Basic Service

$140.00

No deposit & interest free

BOOK NOW, PAY LATER

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Cougar Automotive

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"Fantastic service as always. Friendly staff and fair prices"

Kate, Hyundai Tucson

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Jatinder, Honda Civic

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Crofty's Auto & Tyres

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Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

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"Very clean and great customer service"

Ray, Mercedes-Benz E-Class

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Second visit to Ultratune Ingleburn and received the same great service by the t...

Second visit to Ultratune Ingleburn and received the same great service by the team at industry leading prices. Wouldn’t go anywhere else!

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Rob, Hyundai i30

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Simon, Subaru Forester

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Car loan was great. The service is amazing and thank you so very very much for e...

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Maryam, Peugeot 407

Midas Taren Point

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Anthony and the team at Midas Taren Point were professional and quickly fixed an...

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Alistair, Holden Colorado

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Adrian, Honda Accord

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Rick, Suzuki Kizashi

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Adem, MITSUBISHI LANCER

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Nick, Toyota Camry

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"Honest & Great Service"

Tammy, Suzuki Swift

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"All good work done on time"

robin, Nissan Micra

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Gary is as honest as the day is long. Quality service at the fixed price not a cent more. Identified that VW dealer who did previous service didn't properly insert sump seal and caused leak. Fixed it with new seal and didn't charge for the part. Do yourself a favour and go to this place. I will be bringing all my cars here now. AAA+++.

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Harry, VOLKSWAGEN TIGUAN

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CARTWRIGHT
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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

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Aravinb, HONDA CR-V

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Sydney Auto Care

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AA Automotive Services

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Grease Monkey Automotive

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I have been warmly welcomed and very well look aftered. Thanks for Ali and his t...

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Adela, Holden Barina

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CPH Automotive

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Excellent service...on time,fast,friendly and lots of good information about my ...

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Peter, Holden Commodore

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The mechanic was excellent, very professional and reasonably priced and she put ...

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Bernadette, Toyota Prius

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Berkeley mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Wollongong in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

When you search for a car service option in Berkeley, we gather all of the local mechanics that provide the exact service you need for your vehicle make and model. You’re comparing apples with apples. Each mechanic provides an instant quote online, so when you go to pay after the service there are no nasty surprises.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Berkeley. Compare your options, book online and pay after your service.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Berkeley. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Berkeley that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661