Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Compare Wollongong mechanics and book your car service online

Wherever you are in Wollongong from Shellharbour to Kiama to Helensburgh we can find your closest quality car mechanics for car servicing and car repairs, whether it's a national brand or local mechanic. Simply provide us a few details about your car, click the button and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the parts and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

NRMA Car Servicing Wollongong image
NRMA Car Servicing Wollongong image

NRMA Car Servicing Wollongong

32 Kenny Street, Wollongong Cbd

"I would give a 5-star rating to Fixed Price Car Service , but 2 star for NRMA Motor Serve Wollongong..."

"I would give a 5-star rating to Fixed Price Car Service , but 2 star for NRMA Motor Serve Wollongong. Once I booked the fixed MotorServe at a special price online, I received a confirmation email and message. However, I was asked to change the confirmed dates from Monday to Thursday. The same fixed price $134 with a $75 of discount was confirmed including my initial selecting of free drop off and free car wash. However, when we delivered the car on Thursday, we were asked to pay the normal price $209. After negotiations, the discount price was accepted, however, neither free drop off nor free car wash was provided as confirmed."

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Toyota RAV4

Illawarra Car Service Centre image
Illawarra Car Service Centre image

Illawarra Car Service Centre

2 Casuarina Street, Oak Flats

"10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience ..."

"10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic."

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Holden Cruze

Average rating

4.7 - 89 reviews

Latest review in Wollongong

Chrysler PT Cruiser

Needed to have a specialised mechanic for my car. The mechanics were excellent. Everything that was asked in relation to my car was relevant. At pick up everything that was required was completed. The price quoted was accurate. I would definitely use this business in future.

Reviewed by M.A on October 18

Last 5 quotes in Wollongong


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Questions? Speak with a Service Advisor
1300 655 661