Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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V-Turbo Motors

TWEED HEADS SOUTH
star star star star star

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star star star star star

"Great service"

Michael, Volkswagen Tiguan

Automotive Central

TWEED HEADS SOUTH
star star star star star

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star star star star star

the company was courteous and professional, and I would mostly use this company ...

the company was courteous and professional, and I would mostly use this company again

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wayne, Nissan Navara/Pick-up

Brenlee Motors

TWEED HEADS SOUTH
star star star star star

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star star star star star_border

"Went smoothly. I'd use them again."

Barry, Honda Accord

Goodyear Autocare Tweed Heads

TWEED HEADS CBD
star star star star star_half

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star star star star_border star_border

Unfortunately the car was not ready when promised and we had to pick it up the n...

Unfortunately the car was not ready when promised and we had to pick it up the next day. To be fair they offered a loan car and to swap it over at the workplace of our choice but that was not acceptable. Otherwise the service was OK

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Rhys, Mazda 2

Currumbin Steering

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"Could not fault a thing. Good price, good service, good people. Very pleased"

Greg, TOYOTA HI-ACE

No deposit & interest free

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The guys and girls at Currumbin Radiators were so helpful and friendly when I we...

The guys and girls at Currumbin Radiators were so helpful and friendly when I went to get my car serviced. They were also efficient and on time with repairs. Would definitely go back and recommend to others.

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John, TOYOTA KLUGER

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They were helpful and friendly. Though not conversant with BMWs parts and mechanisms, they were thorough while accustoming themselves with a different kind of car than what they are used to Nice people, good service

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Barry, Holden Captiva

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I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Tom was honest, thorough and genuine. I felt comfortable with my car in his hand...

Tom was honest, thorough and genuine. I felt comfortable with my car in his hands. His work shop was clean and tidy and was in a great location for me. It didn't take too long for my service to be done and it was the best price around for the quality of service. Definitely will recommend!!

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Shane, Mitsubishi 380

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Alan, HONDA CR-V

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Michelle, Toyota Landcruiser Prado

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Detleff, Mercedes-Benz 280-500SL/C

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Peter was very professional, arrived when he said he would and carried out the service in an efficient manner. I was very pleased with the service he provided.

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Jackie, Hyundai i20

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Ben, Toyota RAV4

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Got to the workshop, and from start to finish was an excellent experience! Kind ...

Got to the workshop, and from start to finish was an excellent experience! Kind friendly staff, knowledgeable in a lot of areas! And good value for money! Have highly recommended Coastwide to family and friends! And will be returning for future services! Deserves 10 stars!!

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Brayton, Mitsubishi Mirage

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Tweed Heads to find the best quote – we do it for you! We have an easy to use database of Hastings Point mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Hastings Point and other nearby Tweed Heads suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

Whether you need a standard safety service or a major logbook service, we find mechanics in the Hastings Point area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Hastings Point. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661