Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Automotive Central

TWEED HEADS SOUTH
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The log book had not been filled in after the service. Fortunately I checked be...

The log book had not been filled in after the service. Fortunately I checked before leaving the premises and then requested that the log book be completed. Staff were polite and service took 1 hour

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Raymond, HYUNDAI GETZ

Brenlee Motors

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

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star star star star star_border

"Went smoothly. I'd use them again."

Barry, Honda Accord

V-Turbo Motors

TWEED HEADS SOUTH
star star star star star

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star star star star star

"Great service"

Michael, Volkswagen Tiguan

Goodyear Autocare Tweed Heads

TWEED HEADS CBD
star star star star star_half

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star star star star star

Just picked up car. they were overworked and took longer to finish work so I sug...

Just picked up car. they were overworked and took longer to finish work so I suggested that they keep the car overnight which they thanked me for. So far I have no complaints, and don't expect any.

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Bryan, HYUNDAI GETZ

Currumbin Steering

CURRUMBIN WATERS
star star star star star

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star star star star star

"Could not fault a thing. Good price, good service, good people. Very pleased"

Greg, TOYOTA HI-ACE

No deposit & interest free

BOOK NOW, PAY LATER

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Booked in for a log book service. Had to reschedule due to my originally request...

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Tom and Bec were very friendly and polite. I was told my car would be ready in t...

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Tyre power in Scottsdale drive is definitely my future mechanic. Very happy with...

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Work was excellent car felt great when I got it back but they didn't change the ...

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

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About Auto Care

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Steve took care of my car service professionally and respectfully. He rang to te...

Steve took care of my car service professionally and respectfully. He rang to tell me it needed an additional air filter and wiper refills, and knowing the price of these already, he quoted a very fair price. I recommend About Auto Care. The Nerang / Carrara location was very conveniently located too. Nice guy.

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The blokes at Motortek are very professional and called me up whenever an issue ...

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Great service and done quickly. Called when issues found with options and cost t...

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Mr Motor

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The guys were eager to listen were helpful and respectful. Really knew their stu...

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"Fast efficient will use again"

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Book trusted and local mechanics with AutoGuru.

Need a Bilambil Heights mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Tweed Heads. Simply find the mechanic you want to use, confirm the price upfront, and book.

All of the quotes for Bilambil Heights mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Tweed Heads, so try us today!

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Bilambil Heights, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Don't forget you can also compare and book local mobile mechanics in Bilambil Heights through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Bilambil Heights have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Bilambil Heights mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661