Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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German Autocare Pty Ltd

HORNSBY
star star star star star_half

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"Exceptional service, very honest guy. Already recommending my friends to him. "

Edison, Audi A4

Tyrepower Hornsby

HORNSBY
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Had a 90,000km log book service done on my Toyota today. As usual, the service ...

Had a 90,000km log book service done on my Toyota today. As usual, the service was to the highest standard.

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Vladimir, TOYOTA CAMRY

NRMA Car Servicing Hornsby

HORNSBY
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Services and communications are both good. The only thing is they didn't expect ...

Services and communications are both good. The only thing is they didn't expect my car on the day and had to spend some time to retrieve my booking separately. This made me think whether they had actually received my booking at the first place, not a good experience initially.

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Eugene, Toyota Corolla

Recently requested quotes for Hornsby Heights mechanics

Average quote price in Sydney

$447.94

Holden Commodore

TASKS QUOTED

Basic Service

$230.96

Subaru Impreza

TASKS QUOTED

Basic Service

$206.48

No deposit & interest free

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Made a booking online which was extremely easy and simple and knew price before ...

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Jack was helpful and patient in explaining to someone who is a total rookie- he ...

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Sam was very good with explaining whats being serviced and what are the charges ...

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Moritoshi, TOYOTA PRIUS

Belrose Auto Care

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"Fantastic service. Very happy customer."

Claire, BMW 3 Series

Ells Auto Service Centre

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Showed me honestly and clearly what was wrong with my brake pads and rotors (bel...

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Ben, BMW 3 Series

Midas West Ryde

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Great car service experience. Friendly staff who kept me informed of what was to...

Great car service experience. Friendly staff who kept me informed of what was to be done to my vehicle and the costs involved

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Shaun, Volkswagen Amarok

Marks & Wallings City Discount Tyres West Ryde

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Very easy to deal with, got the whole thing done inside a day. I would recommend...

Very easy to deal with, got the whole thing done inside a day. I would recommend using them again.

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Brendan, Mitsubishi Lancer

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Jeff, Honda Accord Euro

C & M Vas Automotive

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he fixed the exact thing which had problem, but he took some time to sort out th...

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Shridhar, Honda Accord Euro

Pro Car Auto

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"Excellent price, very friendly staff, service done very professionally."

frank, Mitsubishi ASX

Grace Mechanic

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"Friendly Customer Service"

Ziqiu, Mazda 3

Micar Care

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"Amazing mechanic and great guy!! So helpful and friendly"

Lorna, Mazda 3

Sydney Tyre Centre

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Amazing experience, no hidden costs or extras and no unnecessary additions to th...

Amazing experience, no hidden costs or extras and no unnecessary additions to the service. I am definitely going back for my next service. They didn't have my tires in stock, so they were ordered and had them on my car by 2pm same day. Extremely happy.

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Annie, NISSAN MICRA

Hunter Holden Ryde

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bob, HOLDEN BARINA

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Sujit, Peugeot 3008

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Midas Rouse Hill

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Very professional and friendly service. The work was completed in a very efficie...

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Damien, Holden Captiva

Midas Chatswood

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The staff at Midas were very professional, and felt a sense of trust in the way ...

The staff at Midas were very professional, and felt a sense of trust in the way they looked after my car and not being taken advantage off being a female driver! Will certainly go there again for next service

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Hera, Suzuki Swift

MB Automotive

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I found Mark from MB Automotive to be very helpful and went out of his way to ex...

I found Mark from MB Automotive to be very helpful and went out of his way to explaining what my major service involved as well as dropping me off at work. I would definitely have my car serviced there again David

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David, Audi A1/A1 Sportback

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The young lady at the reception was rude and abrupt! Firstly she didn't have my ...

The young lady at the reception was rude and abrupt! Firstly she didn't have my booking in the system, so then we had to go through the process of recording it. I thought it may be just a bad day, so I shrugged it off, but she was no better when I went to collect the car today. She either needs to be trained in customer service or not be in a customer facing role.

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Willoughby, Audi Q5

A1 Euro Motors

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"A1 euro motors do a good service for the price, and they even wash the car!"

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Aaron, Volkswagen Tiguan

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"Great service, friendly and professional."

Robert, Toyota 86

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Gavin, Hyundai i30

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The Brake fluid was not changed. Had to go back to get it changed. No extra charge.

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Ben, Volkswagen Golf VI

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Doug, Mazda BT-50

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OKSANA, Skoda Yeti

All Car Express

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"Quick easy and always well treated."

Mariana, Volkswagen Polo

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"Always good, Kevin is pretty nice"

JINGJING, Toyota Camry

Complete Car Care

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Guys were very helpful. The car was returned completely cleaned and vacuumed and...

Guys were very helpful. The car was returned completely cleaned and vacuumed and it's running very nicely. Thanks

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Sean, Ford Ranger

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"Polite, informative and open"

Steve, TOYOTA PRADO

BWS Automotive

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"Great service and very good price for the service."

Hacene, Kia Rio

S Tech Automotive & Tyres

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The service from S Tech Automotive was amazing not only great service but being ...

The service from S Tech Automotive was amazing not only great service but being a new mum made things easier for me when they did not need to. They are the right price and friendly service.

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Janet, Mitsubishi Lancer

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Very nice personality behind the counter. Also going above & beyond for my servi...

Very nice personality behind the counter. Also going above & beyond for my service😁

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Matthew, Jeep Patriot

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

Midas Blacktown

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

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Chaminda, SUBARU XV

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They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

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Cameron, Audi A4 quattro

BP North Manly

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"Complimentary car wash & chocolate was an unexpected touch!"

Ivan, Nissan Pulsar

TopAutomotive

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Excellent !!! Top bloke, great service, great price and even threw in a complime...

Excellent !!! Top bloke, great service, great price and even threw in a complimentary car wash and vacuum. Highly recommend !!!

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Anthony, Lexus IS

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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

* Minimum service amounts apply

Doulman Automotive Services

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Would like to say as a first time customer using AutoGuru I am happy with the se...

Would like to say as a first time customer using AutoGuru I am happy with the service and the outcome that has lead me to Doulman workshop, extremely pleased with all the services, from friendly customer services from all the staff, very professional and I would definitely recommend Doulman workshop to anyone that is looking for A+ Customer Service and services. Very happy customer. Thank you Anne😊

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Anne, Holden Cruze

Driveway Mobile Mechanics

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He was very punctual, arrived exactly at 8:58 AM. Very professional. Explain to ...

He was very punctual, arrived exactly at 8:58 AM. Very professional. Explain to me in an easy way whats required.

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Farmedi, Mazda 6

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Robin is a very pleasant polite person explains everything he has done and gives...

Robin is a very pleasant polite person explains everything he has done and gives you feedback about any issues. Highly recommend this pleasant technician

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Sargeant, Nissan 370Z

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Hornsby Heights area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Sydney. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Using AutoGuru to look for mechanics in Hornsby Heights means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Sydney. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Hornsby Heights mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Don't forget you can also compare and book local mobile mechanics in Hornsby Heights through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Hornsby Heights have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661