Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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"They were great, fast, thorough and very honest! Will be back next time."

Emma, Audi Q5

Penrith Car Service

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"Super fast and hassle-free service."

Phill, Suzuki Swift

Hyper Coatings and Automotive

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Really happy with the place and customer service nice people working there defin...

Really happy with the place and customer service nice people working there definitely will use them again

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Melinda, Toyota RAV4

NRMA Car Servicing Penrith

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"Absolutely no problems of any kind. Thank you."

Lachlan, Holden Commodore

Production Automotive

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"Excellent service and friendly staff"

Dave, DODGE NITRO

Recently requested quotes for Hazelbrook mechanics

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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Ousamah, Honda Jazz

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John, Mitsubishi Magna

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Nick, Toyota Kluger

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Benn, Holden Rodeo

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Karen, Toyota RAV4

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Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Hazelbrook, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Sydney mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Hazelbrook offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

AutoGuru sources services for a range of vehicle makes and models in Hazelbrook. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Hazelbrook.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661