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Was ok, was not finished on time, told me It would be another 10 mins, wasnt rea...
Was ok, was not finished on time, told me It would be another 10 mins, wasnt ready for another 40 mins.
Rachel, Volkswagen Golf VII
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The young lady at the reception was rude and abrupt! Firstly she didn't have my ...
The young lady at the reception was rude and abrupt! Firstly she didn't have my booking in the system, so then we had to go through the process of recording it. I thought it may be just a bad day, so I shrugged it off, but she was no better when I went to collect the car today. She either needs to be trained in customer service or not be in a customer facing role.
Willoughby, Audi Q5
Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of...
Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of dealer servicing however it was important to find a local service centre that had Mercedes Benz experience, factory diagnostic equipment, and a policy of using factory parts where possible. I was extremely happy to find these guys so close to home and with the Mercedes Benz experience etc that I was hoping for. MB did a great job and went about it in an efficient and friendly way. The cost was very reasonable and I will definitely be using them again. Many thanks!
Steve, MERCEDES C - CLASS
The one thing that promotes us to rate the overall service as "so so" is the fac...
The one thing that promotes us to rate the overall service as "so so" is the fact that we were told on arrival that the service we booked and confirmed should have been scheduled on a weekday instead. We were told there would be no guarantee that the entire service could be provided on that shortened day (they work only half a day on Saturdays) and we might have to come back on another day to complete the required service. In particular, the fuel pump would need to be replaced and the person advising us at reception was not certain whether they had the part . Although eventually the entire service was provided we felt the whole experience was a bit disappointing, given that we had booked it well in advance and at no stage had we been told of any potential issue for the type of service we requested on that particular day.
Minjing, TOYOTA RAV4
Great service and really helpful. Would take my car back there again, I have cap...
Great service and really helpful. Would take my car back there again, I have capped servicing with VW and they wanted to charge me more than double the price.
Hannah, Volkswagen Polo
Cost 3x the quote but required extra work due to leaking seals. They rang me and...
Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first. Nice people, seems well run.
Bill, Mercedes-Benz M-Class
* Minimum service amounts apply
Basic service took 2.5hrs Good service but the mechanics forced me into buying o...
Basic service took 2.5hrs Good service but the mechanics forced me into buying other services Would not let me leave the workshop forced me into buying tyres Safety in mind but would not accept my decision
Dom, Peugeot 308
Had my car in for a Major service, the guys made the time to ensure my car was f...
Had my car in for a Major service, the guys made the time to ensure my car was finished within the time slot. Very professional and honest! Why go to the manufacturer service garage when these guys do the same for less!
Ed, Audi A4
Peter and his team were hands on, efficient and very communicative. He not only ...
Peter and his team were hands on, efficient and very communicative. He not only heeded to small request but ensured the job was completed on time. Will definitely recommend Kings Street auto and will surely get my next service done here.
Rahul, Mazda 3
checked-in the morning 9 am and mentioned to have it done around 2pm if possible...
checked-in the morning 9 am and mentioned to have it done around 2pm if possible. the Car is ready by 2 on-time. all good, they called during mid morning to confirm everything is OK and some suggestion. The only downside is the warning light in my car was on and they didn't have a sophisticated reader to access my car or probably some other European cars. So I've been referred back to the dealership
Adhitia, Mini Mini
Rick has looked after my car for years now, always does a great job at a good pr...
Rick has looked after my car for years now, always does a great job at a good price. Wouldn't trust my car with anyone else.
Jeff, Honda Accord Euro
Couldn't be happier. This workshop is one of a few mechanic shops that don't act...
Couldn't be happier. This workshop is one of a few mechanic shops that don't actually try and rip you off! Plus the lady who took care of my car was so lovely and efficient. Definitely going back :)
Bethany, Toyota Yaris
Things that are good with my service: - Good customer service - free chocolate a...
Things that are good with my service: - Good customer service - free chocolate and 2x movie ticket (Thank you very much!) -Mechanic and cashier were easy to deal with -Close to my home Something to think about: -Service didn't include flushing (both change oil and transmission), not like my previous mechanic) -Used Gulf Western oil instead of Honda brand transmission oil -Oil wasn't fully synthetic -No vacuum/car wash but was stated in my confirmation -No free loan care but was stated in my confirmation I appreciate the good customer service but have a few points to think about, which makes me think not the best quality service for the price. But sill a big "Thank You" to the team.
Erik, Honda Jazz
Booking process was easy. Workshop followed up with confirmation text/phone call...
Booking process was easy. Workshop followed up with confirmation text/phone call prior to date. All works completed to forecast costs and within the same day.
Patrick, Toyota FJ Cruiser
Very thorough and professional. Fixed price with no hidden extras. Alerted me to...
Very thorough and professional. Fixed price with no hidden extras. Alerted me to things that will need to be replaced in 6 months and even pumped up the spare tyre. Will definitely go there again.
Annette, MAZDA Mazda3
Treated me (female) respectfully exlpaining the nature of the repair work that w...
Treated me (female) respectfully exlpaining the nature of the repair work that was about to take place and consequences of less expensive options
OKSANA, Skoda Yeti
They were fantastic. Very lovely and went the extra mile to make sure I had ever...
They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.
Cameron, Audi A4 quattro
The mechanic was knowledgeable, helpful and timely. We received good value based...
The mechanic was knowledgeable, helpful and timely. We received good value based on previous services with other providers. We will definitely use Belrose Auto Care again.
Michelle, TOYOTA AURION
Good work a little pricey but satisfaction. And car is running great. Will be ba...
Good work a little pricey but satisfaction. And car is running great. Will be back for next services. Thanks!
James, JEEP WRANGLER
* Minimum service amounts apply
9 months ago, Midas Campsie did a major log book service to my car (Change spark...
9 months ago, Midas Campsie did a major log book service to my car (Change spark plug for 6 cylinder including change brake fluid, oil etc), I was satisfied with the service so I went to see them again for a regular log book service (after travelling 12,000km) this May 2017, I left my car there and they said they will call me after few hours. They called me and said that my brake fluid is dirty and need changing, apart from that, they also said that I need to change the wiper blade and some other things that including wheel alignment. I then looked at the check list of the things they did 9 months ago during the major log book service and guess what? It was mentioned there that they have changed the brake fluid and also the wiper blades, I can understand the wiper blades that could be bad (but it was still good when I checked it) but my main concern is the brake fluid that they said it's and need to be flushed replaced again while according to them was changed 9 months ago. There are only 3 possibilities, 1) they did not really changed the brake fluid 9 month ago and said they did 2) it wasn't really dirty and they just want me to pay extra 3) that they changed the brake fluid 9 months ago and that the brake fluid is now really become dirty. I will replace the brake fluid today and see if it will become dirty after 12,000km. but overall rating for Midas is OK
Rolly, Toyota Aurion
Praveen, Hyundai i30
* Minimum service amounts apply
I was very pleased with the friendly staff.. and service .. particularly pick up...
I was very pleased with the friendly staff.. and service .. particularly pick up and drop off for mum like me.. also they explained me about the future maintainance of the car.. everything was smooth and on time. Will surely go there again for my next service.
Bhumika, Honda Jazz
airport_shuttle Mobile Mechanic
Kenny did a great job doing my Audi’s 90k logbook service. I will definitely rec...
Kenny did a great job doing my Audi’s 90k logbook service. I will definitely recommend him.
Hendrik, Audi A4
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