Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top mechanics in Great Mackerel Beach

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

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Except for the fact that I booked my service online and on the day the mechanic ...

Except for the fact that I booked my service online and on the day the mechanic didn't know what service he needed to do

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Paul, Kia Cerato

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

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Excellent customer service & communication. Displayed an upto date & thorough me...

Excellent customer service & communication. Displayed an upto date & thorough mechanical knowlege with competitive pricing. Will be getting my return business.

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Doug, Mazda BT-50

No deposit & interest free

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I knew the air filter housing was Not properly locked by the previous mechanic who service my car. The owner told me wheni picked up my car that it was not closed properly. I knew then he properly checked all corners of the engine coz the clips of the housing were hidden behind the housing. Engine was running smoother after service

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Excellent friendly service and competent mechanics with totally professional attitude. Very pleasant experience all around.

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Majid dropped me off my home prior to servicing my car and offered to pick me up. My car is running well.

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Steve, TOYOTA PRADO

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I’m very happy with the service I received. As far as I can tell, the actual fixing of the car was fine. It was nice to get a complimentary wash of the car too.

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Ellie, Toyota Corolla

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They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

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Paul, Nissan X-Trail

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Price was fair, did a good diagnosis, and then searched around for the right parts at a good price. Happy with the service and will go back again.

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Mark, Toyota RAV4

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James, Suzuki Grand Vitara

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Was ok, was not finished on time, told me It would be another 10 mins, wasnt ready for another 40 mins.

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I just got my pink slip done at North Side Auto Works. The team were friendly and professional and I felt the service provided was excellent - super quick and really great communication! I will be back for my full car service in September.

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I had a great service with Ells Auto Service Centre. They did everything on time. I will definitely will go back

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Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of dealer servicing however it was important to find a local service centre that had Mercedes Benz experience, factory diagnostic equipment, and a policy of using factory parts where possible. I was extremely happy to find these guys so close to home and with the Mercedes Benz experience etc that I was hoping for. MB did a great job and went about it in an efficient and friendly way. The cost was very reasonable and I will definitely be using them again. Many thanks!

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Steve, MERCEDES C - CLASS

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Con was easy to deal with. Service went well. Competitive price. Will return on my next car service.

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Very professional, great service, listened to what I said and did what I asked. Will definitely use again.

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William, BMW X5

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First time coming here and it was good experience. It took a long time to finish the service, probably because there were lots of customers, but it was OK. Will be coming here again for the next service.

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Hendra, MITSUBISHI MAGNA

Ells Auto Carlingford

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These guys stayed back late into the night to complete my job so that I could have it available for the weekend! Good results. Great service and very reasonable rates. Thanks Jack and Nino.

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Tim, Toyota Aurion

Marks & Wallings City Discount Tyres West Ryde

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Very easy to deal with, got the whole thing done inside a day. I would recommend using them again.

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Brendan, Mitsubishi Lancer

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Had my Honda Accord Euro 100k service done here on Saturday. Great service, honest workshop that don't over charge. Will be making it my regular mechanic for all services.

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Jeff, Honda Accord Euro

Midas West Ryde

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"Friendly staff, quick service and at a reasonable cost."

Taggart, Great Wall Motors X Series

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"Great service, very accommodating!"

Edo, Mazda 3

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"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

Grace Mechanic

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"Great Service, quick and very competitive price"

Rhys, Holden Commodore

Bridgestone Select Bondi

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"Very efficient, friendly, and on time"

Skander, Audi Q7

Autotech Worldsquare

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These guys were great. Excellent communication & friendly service. My daughter w...

These guys were great. Excellent communication & friendly service. My daughter was wrapped. Can't comment if the prices are OK as I'm not sure what the going rate is for all we had done - all I know is the minor service was under $200 - which I am happy with. They were also very transparent and gave me options. Happy Customer

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Nicky, Mazda 3

Marjan Automotives

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Made a booking online which was extremely easy and simple and knew price before ...

Made a booking online which was extremely easy and simple and knew price before we arrived. Arrived to a clean and tidy workshop which usually shows they take pride in their work and was met with a friendly employee (owner). All took no more than 5 minutes to book in and car was ready when they said. Really simple and easy process and would recommend to others.

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Kerrie, Ford Fiesta

Tassell Automotive

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Friendly staff, smooth servicing, moderately priced. No dramas, gave me a cute c...

Friendly staff, smooth servicing, moderately priced. No dramas, gave me a cute calendar as a gift and sprayed my car with what smells like cinnamon donuts? All in all nothing bad to report.

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Lynn, SUBARU IMPREZA

Tyreright Tuggerah

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"Very happy thank you"

Ashley, Jeep Compass

Midas Woollahra

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"professional,courteous service"

Alan, Jaguar X-Type

Bridgestone Select Tuggerah

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Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.

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Robert, TOYOTA PRADO

East Coast Tyre & Auto

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

SBR Automotive Repairs

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Sydney for your next service. AutoGuru compares mechanics and vehicle service options in Great Mackerel Beach and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

Searching for a mechanic using AutoGuru means you see results in your local Great Mackerel Beach area as well as the greater Sydney region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Great Mackerel Beach mechanics for the best upfront price and easily book online.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Great Mackerel Beach.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Great Mackerel Beach. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661