Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Five Dock mechanics and book your car service online

Midas Concord/Burwood image
Midas Concord/Burwood image

Midas Concord/Burwood

1 Parramatta Road, Concord

"Had my car in for a Major service, the guys made the time to ensure my car was finished within the t..."

"Had my car in for a Major service, the guys made the time to ensure my car was finished within the time slot. Very professional and honest! Why go to the manufacturer service garage when these guys do the same for less!"

Read more

Audi A4

Midas Haberfield image
Midas Haberfield image

Midas Haberfield

49 Parramatta Road, Haberfield

"Sam, the fellow that took care of my car was very friendly and explained all problems with my car in..."

"Sam, the fellow that took care of my car was very friendly and explained all problems with my car in a way I understood. Awesome service and I'm so pleased I'm booking in for tune up in a few weeks."

Read more

HOLDEN COMMODORE

Leichhardt Automotive image
Leichhardt Automotive image

Leichhardt Automotive

689 Parramatta Road, Leichhardt

"Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first...."

"Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first. Nice people, seems well run."

Read more

Mercedes-Benz M-Class

If your dream machine is giving you nightmares, we can help you find the best Five Dock mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Sydney and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Five Dock and other nearby Sydney suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Five Dock for a price that suits your budget. We have trusted Sydney mechanics who can work on all makes and models. Book today!

Latest review in Tempe

2006 Hyundai Getz

Reviewed on September 23

Last 5 quotes in Five Dock

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1300 655 661