Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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German Autocare Pty Ltd

HORNSBY
star star star star star_half

LATEST REVIEW

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star star star star star

Wanna find a local workshop to sort out basic mechanical issues of my car and wo...

Wanna find a local workshop to sort out basic mechanical issues of my car and won't cost me an arm and a leg. First time trying them on my BMW for a minor checkup and engine oil / filter change. Drop the car at 8 am and ready for pickup at 10:15 am. Explain in detail regarding any problem on the car and coming with advice and solution. Price is reasonable and fair. Will definitely go back to them in future.

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Ray, BMW X3

Tyrepower Hornsby

HORNSBY
star star star star star_half

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star star star star star

"good reliable service and helpful staff"

Vladimir, Toyota Camry

NRMA Car Servicing Hornsby

HORNSBY
star star star star star_half

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star star star star star_border

Fast completion, reasonable price for other repairs completed at time of service...

Fast completion, reasonable price for other repairs completed at time of service. Washed my car too! Will go there again.

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Akea, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

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Great communication and super smooth transaction. Could. It have been better. Lo...

Great communication and super smooth transaction. Could. It have been better. Loved it!

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NAS Automotives

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Great customer service, very friendly. Job done on time and all questions answer...

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"Honest, reliable and friendly. No delays with return of my car."

Elisabeth, TOYOTA PRADO

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"Kind and fast services"

sung, Toyota Camry

NRMA Car Servicing Rouse Hill

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Good service, dropped car off no issues, no up sell, Picked up in the afternoon...

Good service, dropped car off no issues, no up sell, Picked up in the afternoon, no issues. Car felt like it had been serviced afterwards, and was washed and vacuumed.

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Stuart, HYUNDAI SANTA FE

Midas Rouse Hill

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Very professional and friendly service. The work was completed in a very efficie...

Very professional and friendly service. The work was completed in a very efficient manner. Recommendations for additional work provided with reasonable quotes. No pressure to get it sorted immediately. Highly recommended workshop.

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Damien, Holden Captiva

Rapid Auto Service Centre Pty Ltd

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The service was done well. They communicated well and explained to us in detail....

The service was done well. They communicated well and explained to us in detail. Will definitely go back for next service and maintenance

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Very professional team, would recommend to anyone in the Hills District! Complet...

Very professional team, would recommend to anyone in the Hills District! Completed the service in a timely matter, clear and precise about exactly everything. Didn't hide or try to add things like others out there. Was very happy.

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Ayhan, MITSUBISHI LANCER

* Minimum service amounts apply

Zoom Automotive

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Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

Ells Auto Carlingford

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It was a good experience. The guys knew exactly wts the deal and fixed it up. Pe...

It was a good experience. The guys knew exactly wts the deal and fixed it up. Perfect 😬

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Aaron, Honda Accord

Target Automotive

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"Friendly staff and great service."

Tin, Toyota RAV4

Euro Prestige

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Beyond happy with my experience with Euro Prestige. Fast, professional, quality ...

Beyond happy with my experience with Euro Prestige. Fast, professional, quality staff and service. Very happy, would highly recommend and I will defiantly be returning.

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Natalie, Land Rover Range Rover Sport

DC Automotive Pty Ltd

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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Ultra Tune Killara

KILLARA
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"Good value and friendly service."

Fiona, Toyota RAV4

All Tyres & Mechanical

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"Excellent service. Prompt communication."

Indra, Mercedes-Benz B-Class

Belrose Auto Care

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Belrose Auto Care provided an outstanding customer service to me. Very friendly ...

Belrose Auto Care provided an outstanding customer service to me. Very friendly & helpful team. I would recommend them happily to anyone.

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Maria, Hyundai i30

TopAutomotive

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Excellent !!! Top bloke, great service, great price and even threw in a complime...

Excellent !!! Top bloke, great service, great price and even threw in a complimentary car wash and vacuum. Highly recommend !!!

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Anthony, Lexus IS

C & M Vas Automotive

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"Hassle free and easy to deal with Mechanic. Affordable and reliable."

Mark, Honda Jazz

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The car service was ok, but found the attendants at the desk rude. While waiting...

The car service was ok, but found the attendants at the desk rude. While waiting for my car servicing to finish, I heard Matt being rude to a customer over the phone. Matt if you are reading this then please improve your customer relations. I understand some customers can be demanding, but they are not getting anything for free they are paying for the service. Don't think I will get my car serviced there again or recommend anyone.

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Ron, Holden Commodore

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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

S Tech Automotive & Tyres

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"The mechanic was friendly and the service was great."

Farage, Toyota Camry

Pro Car Auto

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I went there for a basic service plus starter motor issue. The guy starts the ca...

I went there for a basic service plus starter motor issue. The guy starts the car 4 to 5 times. At that time the problem doesn't appear so they say when it happens again bring the car to us and charged me $50 for just starting and turning off the car a couple of times.

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Adnan, Honda Civic

Micar Care

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"It seems they are doing OK."

Byung-Hyun, TOYOTA CAMRY

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

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Pleasant and professional staff and received updates throughout the service peri...

Pleasant and professional staff and received updates throughout the service period. The service was done within couple of hours.

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Rakend, MAZDA Mazda3

Complete Car Care

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Excellent service and very nice people. I'm sure I'm coming back again.. Thanks ...

Excellent service and very nice people. I'm sure I'm coming back again.. Thanks guys!!!

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Jomel, Mazda CX-9

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"Great bunch of guys, easy to deal with, know their stuff. Service with a smile."

Wayne, VOLKSWAGEN GOLF

Ells Auto Service Centre

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"They were very professional and gave my car the best service possible. "

Stacey, TOYOTA RAV4

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"Friendly staff, flexible and offer velocity points."

Cedric, Mazda CX-7

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Josh, the owner and operator of A1 Euro, was polite, efficient and honest. He fixed the problems with my car, made predictions on how long various parts would last before needing to be replaced and he finished everything in two hours. I would highly recommend his service to everyone.

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Susan, Mercedes-Benz C-Class

Marks & Wallings City Discount Tyres West Ryde

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No hassles, reasonable price & pleasant staff. That's all I want in a car service.

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Jonathan, MAZDA Mazda2

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"Cars running great. Everyone was done on time and the guys were really friendly"

Alexander, CHRYSLER NEON

Grace Mechanic

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"Satisfied"

ben, Subaru XV

Hunter Holden Ryde

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Although you book you service and extra on the website, when you go there, you'l...

Although you book you service and extra on the website, when you go there, you'll need to do it all again. You'd still pay the price quoted on the website but it'd have been much easier if they'd asked me about my booking reference number instead of doing it again manually. I also didn't find the staff friendly, at least the reception guy whom I talked to. On the positive side, the guys did a good job in washing the car and they didn't ask to replace something which I found honest.

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Guirgis, TOYOTA COROLLA

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

MB Automotive

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I found Mark from MB Automotive to be very helpful and went out of his way to ex...

I found Mark from MB Automotive to be very helpful and went out of his way to explaining what my major service involved as well as dropping me off at work. I would definitely have my car serviced there again David

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David, Audi A1/A1 Sportback

Midas Chatswood

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Helen, Volvo C30

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Very professional, great service, listened to what I said and did what I asked. ...

Very professional, great service, listened to what I said and did what I asked. Will definitely use again.

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William, BMW X5

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"Great job done."

Andrew, Toyota Kluger

BWS Automotive

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"Great people to deal with."

Pranay, Hyundai ix35

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Warringah Auto Clinic

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"Perfect car service ever. Reasonable price n fast."

Ngeth, Toyota Corolla

All Car Express

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"Quick easy and always well treated."

Mariana, Volkswagen Polo

NRMA Car Servicing Brookvale

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Exactly what I asked for, done quickly and efficiently, as far as I am able to t...

Exactly what I asked for, done quickly and efficiently, as far as I am able to tell.

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Trevor, Alfa Romeo Giulietta

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Friendly and straight forward. Set expectation right and exceeded it. Highly rec...

Friendly and straight forward. Set expectation right and exceeded it. Highly recommended

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Lan, Mitsubishi Lancer

NRMA Mobile Car Servicing Sydney

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The mechanic was on time, polite, and gave me a full report (including photos) o...

The mechanic was on time, polite, and gave me a full report (including photos) of things that need addressing. He advised of the severity or not of each item brought to my attention. I would highly recommend Robin from NRMA

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Michelle, Jeep Grand Cherokee

Driveway Mobile Mechanics

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"Very professional & great job"

Murad, Kia Sportage

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Sydney to find the best quote – we do it for you! We have an easy to use database of Fiddletown mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Fiddletown area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Sydney, we’ll find you the best mechanic for the job.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Fiddletown for a price that suits your budget. We have trusted Sydney mechanics who can work on all makes and models. Book today!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Fiddletown.

Stop stressing about the overdue car service. Search trusted Fiddletown mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661