Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Collaroy Plateau West

Procar Pty Ltd

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"Great job done."

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Extremely pleased with repair and customer service. Would highly recommend Midas...

Extremely pleased with repair and customer service. Would highly recommend Midas Brookvale

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Stephanie, Honda CR-V

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"Great service."

Petr, Audi A4

City European Automotive

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They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

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Cameron, Audi A4 quattro

No deposit & interest free

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"Excellent, very friendly service. Very happy."

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Fast service, provided a courtesy car for me and didn't try and oversell unnecessary extras. Good experience overall.

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"very friendly and honest guys. I will go back there. Happy with they service."

ALEJANDRA, Nissan Micra

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The staff are good on reception and explaining maintenance scope to customer. Th...

The staff are good on reception and explaining maintenance scope to customer. The only let down of them is the time management which I find it unpleasant. I drop a car 0830am, they promise to call back upon completion but they didn't until I call and ask them. Feel a bit frustrated, car wasn't even ready at 3.40pm.

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Midas Woollahra

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"Very friendly & hard working team."

Andrew, Hyundai Santa Fe

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I paid for the service in cash and when i asked for a receipt; I was told it will be emailed to me.I did not receive the email the next day and phoned and was advised their secretary does the receipts, and only comes in on wednesday? This seems a little odd to me as I think it good business practice to give an itemised receipt on being paid. Otherwise the service was very good and I would probably give a positive referral.

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Good customer service and value for money. They do specialise in European cars as well as I got my BMW 5 series done from here.

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Very professional and not pushy with adding any extra work. They commented on other things that could be done but let us decide if we wanted it done. Will be going back with other cars we of ours.

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"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

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I found Mark from MB Automotive to be very helpful and went out of his way to explaining what my major service involved as well as dropping me off at work. I would definitely have my car serviced there again David

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David, Audi A1/A1 Sportback

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James, Suzuki Grand Vitara

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"Good mechanical work and advise."

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"Honest, reliable and friendly. No delays with return of my car."

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price is reasonable. even though they carrid out the extra work before letting me know. but eventually they did not charge me for that. customer service was alright. quite friendly.

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kevin, Nissan Patrol

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"Very nice and friendly mechanic. Explained things in a way I could understand."

Lachlan, Subaru Liberty

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Took me three mechanics to find one that was actually honest and didn't try and add any unnecessary services on. Will definitely be back. And car clean aswell. Great!

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Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first. Nice people, seems well run.

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Bill, Mercedes-Benz M-Class

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Daniel, Lexus IS

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Top notch. Can't fault them in any way. Service was completed in a timely fashion, people were lovely to deal with and there were simply no hiccups. Highly recommended

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Alex, Nissan Pulsar

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"Great place to go for car servicing. I love this place."

Manoj, Nissan Pulsar Sedan

Grace Mechanic

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"Satisfied"

ben, Subaru XV

Midas Concord/Burwood

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Had my car in for a Major service, the guys made the time to ensure my car was finished within the time slot. Very professional and honest! Why go to the manufacturer service garage when these guys do the same for less!

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Ed, Audi A4

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It was a good experience. The guys knew exactly wts the deal and fixed it up. Pe...

It was a good experience. The guys knew exactly wts the deal and fixed it up. Perfect 😬

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Aaron, Honda Accord

Goodyear Autocare Mascot

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"Friendly reliable service. Log book service done in a reasonable time frame."

Rob, HOLDEN COMMODORE

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"Overall good work. "

Pagalavan, NISSAN PULSAR

Sparesbox Service

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"Very helpful in explaining everything to you & very polite."

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Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Collaroy Plateau West? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Sydney’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

It’s so easy to find local Collaroy Plateau West mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Sydney to deliver upfront quotes all on the same easy to use site.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Collaroy Plateau West who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Don't forget you can also compare and book local mobile mechanics in Collaroy Plateau West through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Collaroy Plateau West have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Collaroy Plateau West mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661