Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Chery mechanics in Sydney

Ultra Tune Ingleburn

INGLEBURN
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John, Mazda CX-5

Warringah Auto Clinic

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"Great guys, did a great service."

Jason, Volvo XC60

Perfection Automotive

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The service was very friendly, affordable pricing and detailed feedback and reco...

The service was very friendly, affordable pricing and detailed feedback and recommendations, will definitely be a repeat customer.

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Daniel, Nissan 350Z

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From the time I dropped my car off, I found the staff both friendly and informative. In no time at all the work was completed, and for the price quoted. A refreshing change, I must say. Keep up the great work guys, I'll be telling all my friends.

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Sharon, Fiat 500/500C

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Very friendly guys and happy with the service. Definitely going back. Recommend to everyone.

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Troy, Audi A3/A3 Sportback

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ARTARMON
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Dilshan, Audi A4 quattro

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SHASHA, Toyota Yaris

Recently requested Chery quotes for Sydney mechanics

Average quote price in Sydney

$287.65

NORTH PARRAMATTA

Chery J1

TASKS QUOTED

Basic Service

$110.00

COLEBEE

Chery J1

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$168.64

PYRMONT

Chery J3

TASKS QUOTED

Basic Service

$155.94

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Chery J1

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Logbook Service - 20000 kms / 12 months

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Laura, Honda Civic

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Ideal Automotive

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Maarten, Subaru XV

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Subi, PORSCHE CAYENNE

* Minimum service amounts apply

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Shaenice, SUZUKI SWIFT

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Aaron, Mitsubishi Lancer

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Kelsie, Mitsubishi Outlander

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Aaron, Volkswagen Tiguan

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Erica, Volkswagen Eos

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Ray, Mazda 3

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Bryce, Volkswagen Passat

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Marks & Wallings City Discount Tyres West Ryde

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Michael, Toyota Echo

Midas Haberfield

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Reasonable price honest service. They just what they supposed to do. Highly recommended.

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Ultra Tune North Parramatta

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I am happy with the service, it was on time. Guys helped me out to drop me back ...

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Hiren, Mitsubishi Lancer

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"Super fast and hassle-free service."

Phill, Suzuki Swift

Bridgestone Select Rockdale

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Luke, Mitsubishi Magna

Midas Rockdale

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"fast and good"

Likun, Honda Accord

Hyper Coatings and Automotive

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Really happy with the place and customer service nice people working there defin...

Really happy with the place and customer service nice people working there definitely will use them again

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Melinda, Toyota RAV4

2232 Automotive

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Good service, honest advice, trustable. I take 2 vehicles to be service there. M...

Good service, honest advice, trustable. I take 2 vehicles to be service there. My son and mine and we have no regrets.

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Guillermo, Hyundai i30

Team Wild Speed

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Service was great but communication between Fixed Price and Wild Team could have been clearer eg diesel car not related to mechs

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David, Skoda Octavia II

Bosch Car Service Granville

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star star star star star

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"Very helpful and did what I asked of them and would go back there again"

Trevor, Hyundai Elantra

The Workshop Lugarno

LUGARNO
star star star star star_half

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star star star star star

great experience. Very convenient and service was professional and friendly. Wil...

great experience. Very convenient and service was professional and friendly. Will definitely use again.

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Joanne, Volkswagen Passat

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

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Everything was done in a timely manner and was happy that I was charged cheaper ...

Everything was done in a timely manner and was happy that I was charged cheaper than the initial quote.

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Feleti, HOLDEN CAPTIVA

Midas Taren Point

CARINGBAH
star star star star star

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Very friendly and was clear on what needed to be repaired and why. Fast service...

Very friendly and was clear on what needed to be repaired and why. Fast service and great quality

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Mel, Hyundai i30

NRMA Car Servicing Gladesville

GLADESVILLE
star star star star star_border

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star star star star_border star_border

The young lady at the reception was rude and abrupt! Firstly she didn't have my ...

The young lady at the reception was rude and abrupt! Firstly she didn't have my booking in the system, so then we had to go through the process of recording it. I thought it may be just a bad day, so I shrugged it off, but she was no better when I went to collect the car today. She either needs to be trained in customer service or not be in a customer facing role.

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Willoughby, Audi Q5

BWS Automotive

GRANVILLE
star star star star star

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star star star star star

"Friendly staff and nice service and clear explanation of service details."

Sankeerth, Volvo XC60

Premier Car Repairs

MORTDALE
star star star star star

LATEST REVIEW

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star star star star star

Great Service.. Chris was really helpful, identified the problem with the rotors...

Great Service.. Chris was really helpful, identified the problem with the rotors/brake pads and have fixed it in no time..

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Sadi, Mazda 3

Bosch Car Service Milperra

MILPERRA
star star star star star

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star star star star star

"Very happy with the guys and the service will definitely use them again"

Stephen, Ford Focus

Midas Penrith

PENRITH
star star star star star

LATEST REVIEW

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star star star star star

"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

NRMA Car Servicing Brookvale

BROOKVALE
star star star star star_border

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star star star star star

"Always good, Kevin is pretty nice"

JINGJING, Toyota Camry

Midas West Ryde

WEST RYDE
star star star star star_border

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star star star star_border star_border

Friendly staffs :) but if you are an European car owner, I would not recommend y...

Friendly staffs :) but if you are an European car owner, I would not recommend you. Plus pick up and delivery service isn't the service that you think of. They offer you a lift when you drop off your car, and they will pick you up when car is ready. But overall, very quick service.

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Ben, BMW 1 Series

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
star star star star star_border

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star star star star star_border

"Good service and worth the cost"

Srinivasa, Toyota Corolla

Rays Automobiles

SHALVEY
star star star star star

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star star star star star

Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

Midas Brookvale

BROOKVALE
star star star star star

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star star star star star

Extremely pleased with repair and customer service. Would highly recommend Midas...

Extremely pleased with repair and customer service. Would highly recommend Midas Brookvale

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Stephanie, Honda CR-V

Tyreright Prestons

CARTWRIGHT
star star star star star_half

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star star star star star

I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

* Minimum service amounts apply

Midas Campsie

CAMPSIE
star star star star star_border

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star star star star star

It was a nice and friendly service, but the price they price for pink slip is hi...

It was a nice and friendly service, but the price they price for pink slip is higher than other service centres.

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Simon, Honda Civic

Goodyear Autocare Mascot

MASCOT
star star star star star

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star star star star star

"Professional service. Was told of some things to look out for."

Paul, Subaru Forester

PTA Automotive Mechanical Repairs

MOOREBANK
star star star star star

LATEST REVIEW

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star star star star star

Outstanding service, extremely knowledgeable technicians and complete profession...

Outstanding service, extremely knowledgeable technicians and complete professionals.

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Julio, Honda Civic

St George EFi & Mechanical

BEXLEY
star star star star star

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star star star star star

Very friendly and helpful. Also gave a detailed invoice of all work done Highly...

Very friendly and helpful. Also gave a detailed invoice of all work done Highly recommend Thanks Dennis

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Dennis, Ford Kuga

Belrose Auto Care

BELROSE
star star star star star_half

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star star star star star

The mechanic was knowledgeable, helpful and timely. We received good value based...

The mechanic was knowledgeable, helpful and timely. We received good value based on previous services with other providers. We will definitely use Belrose Auto Care again.

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Michelle, TOYOTA AURION

* Minimum service amounts apply

Tyreright Alexandria

ALEXANDRIA
star star star star star_half

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star star star star star_border

Basic service took 2.5hrs Good service but the mechanics forced me into buying o...

Basic service took 2.5hrs Good service but the mechanics forced me into buying other services Would not let me leave the workshop forced me into buying tyres Safety in mind but would not accept my decision

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Dom, Peugeot 308

Jay Lee Motors Pty Ltd

ASHFIELD
star star star star star_half

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star star star star star

Great mechanic, he informed me of all the necessary repairs before commencing an...

Great mechanic, he informed me of all the necessary repairs before commencing and very friendly.

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Natalie, Mitsubishi Nimbus

A1 Mechanical & Smash Repairs

MARRICKVILLE
star star star star star_half

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star star star star star

Couldn't be happier. This workshop is one of a few mechanic shops that don't act...

Couldn't be happier. This workshop is one of a few mechanic shops that don't actually try and rip you off! Plus the lady who took care of my car was so lovely and efficient. Definitely going back :)

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Bethany, Toyota Yaris

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
star star star star star

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star star star star star

Good Job, picked up a fault, gave an overall report of the car, was done by lunc...

Good Job, picked up a fault, gave an overall report of the car, was done by lunchtime.

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Murray, FORD FOCUS

KJ Motors Mona Vale

MONA VALE
star star star star star

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star star star star star

"Job well done."

Damien, Volvo V40

Pacific Auto Centre

THORNLEIGH
star star star star star_half

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star star star star star

Great communication and super smooth transaction. Could. It have been better. Lo...

Great communication and super smooth transaction. Could. It have been better. Loved it!

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James, Suzuki Grand Vitara

TopAutomotive

KINGS PARK
star star star star star_half

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star star star star star

"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

Leichhardt Automotive

LEICHHARDT
star star star star star_half

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star star star star star_border

Cost 3x the quote but required extra work due to leaking seals. They rang me and...

Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first. Nice people, seems well run.

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Bill, Mercedes-Benz M-Class

Ells Auto Carlingford

CARLINGFORD
star star star star star_half

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star star star star star

It was a good experience. The guys knew exactly wts the deal and fixed it up. Pe...

It was a good experience. The guys knew exactly wts the deal and fixed it up. Perfect 😬

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Aaron, Honda Accord

Bridgestone Select Bondi

BONDI BEACH
star star star star star_border

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star star star star_border star_border

The staff are good on reception and explaining maintenance scope to customer. Th...

The staff are good on reception and explaining maintenance scope to customer. The only let down of them is the time management which I find it unpleasant. I drop a car 0830am, they promise to call back upon completion but they didn't until I call and ask them. Feel a bit frustrated, car wasn't even ready at 3.40pm.

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Faries, Honda CR-V

Midas Blacktown

BLACKTOWN
star star star star_half star_border

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star star star star star

"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

King Street Autos

MARRICKVILLE
star star star star star

LATEST REVIEW

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star star star star star

"Great place to go for car servicing. I love this place."

Manoj, Nissan Pulsar Sedan

Procar Pty Ltd

CROMER
star star star star star

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star star star star star

"Great job done."

Andrew, Toyota Kluger

Production Automotive

JAMISONTOWN
star star star star star

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star star star star star

"Great service at the right price."

Dave, FORD FOCUS

Autolab

MANLY
star star star star star

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star star star star star

Was frustrated that we received a call at 2:30pm to tell us that a few things ne...

Was frustrated that we received a call at 2:30pm to tell us that a few things needed doing (the car had been there since 8am) and that we could pick the car up this afternoon and we then received a call at 5 minutes to 5pm saying they'd need it overnight.

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Owen, MAZDA 3

APR Mechanical

SMEATON GRANGE
star star star star star

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star star star star star

will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

MB Automotive

GLADESVILLE
star star star star star

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star star star star star

Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of...

Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of dealer servicing however it was important to find a local service centre that had Mercedes Benz experience, factory diagnostic equipment, and a policy of using factory parts where possible. I was extremely happy to find these guys so close to home and with the Mercedes Benz experience etc that I was hoping for. MB did a great job and went about it in an efficient and friendly way. The cost was very reasonable and I will definitely be using them again. Many thanks!

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Steve, MERCEDES C - CLASS

JMP Motorworks

CARLTON
star star star star star

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star star star star star

"All good work done on time"

robin, Nissan Micra

Ultra Tune Killara

KILLARA
star star star star star_border

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star star star star star

"Good value and friendly service."

Fiona, Toyota RAV4

DC Automotive Pty Ltd

MULGRAVE
star star star star_half star_border

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star star star star star

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
star star star star star

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star star star star star

The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

Sydney Auto Care

KOGARAH
star star star star star

LATEST REVIEW

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star star star star star

I was glad to find this company. I will be taking my car there again in the futu...

I was glad to find this company. I will be taking my car there again in the future.

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Raechel, HYUNDAI TUCSON

Liverpool Autocare

LIVERPOOL
star star star star star

LATEST REVIEW

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star star star star star

"all good..yet expensive"

Aravinb, HONDA CR-V

Target Automotive

RIVERSTONE
star star star star star

LATEST REVIEW

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star star star star star

"Friendly staff and great service."

Tin, Toyota RAV4

A & T Mechanical Repairs

KIRRAWEE
star star star star star

LATEST REVIEW

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star star star star star

Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

City European Automotive

BROOKVALE
star star star star star

LATEST REVIEW

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star star star star star

They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

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Cameron, Audi A4 quattro

Cabramatta Auto Mechanical Repairs

CABRAMATTA
star star star star star_half

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star star star star star_border

The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

EA Quality Auto Repairs

SMITHFIELD
star star star star star_half

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star star star star star_border

"Good service"

Pari, Toyota Camry

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
star star star star star_border

LATEST REVIEW

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star star star star star

Jason at Zoom Automotive was very helpful and was very thorough in making sure t...

Jason at Zoom Automotive was very helpful and was very thorough in making sure that his work was done right. 5 stars ⭐️

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Nathan, Volkswagen Polo

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star star

Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Goodyear Autocare Rozelle

ROZELLE
star star star star star

LATEST REVIEW

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star star star star star

"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

All Car Express

BROOKVALE
star star star star star

LATEST REVIEW

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star star star star star

"Quick easy and always well treated."

Mariana, Volkswagen Polo

Mega Auto Centre

GREENACRE
star star star star star

LATEST REVIEW

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star star star star star

The staff was friendly and courteous. They gave me a ride to and back to collect...

The staff was friendly and courteous. They gave me a ride to and back to collect my car.

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Gillian, NISSAN DUALIS

North Shore Hi Tech

THORNLEIGH
star star star star star

LATEST REVIEW

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star star star star star

"Honest, reliable and friendly. No delays with return of my car."

Elisabeth, TOYOTA PRADO

AA Automotive Services

CHIPPING NORTON
star star star star star

LATEST REVIEW

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star star star star star

"Very Helpful!!!"

Christian, Peugeot 207

Quick Stop Automotives

PRESTONS
star star star star star

LATEST REVIEW

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star star star star star

"Honest & Great Service"

Tammy, Suzuki Swift

Buddy's Motor Mechanic

ARNDELL PARK
star star star star star

LATEST REVIEW

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star star star star star

Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Bridgestone Select Taren Point

TAREN POINT
star star star star star

LATEST REVIEW

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star star star star star

"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

EZY Service Centre

PENSHURST
star star star star star

LATEST REVIEW

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star star star star star

"Very good service, Very friendly. I will go back to him."

Jane, Toyota Corolla

In Car Racing

WETHERILL PARK
star star_border star_border star_border star_border

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661