Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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German Autocare Pty Ltd

HORNSBY
star star star star star_half

LATEST REVIEW

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star star star star star_border

Very professional and not pushy with adding any extra work. They commented on ot...

Very professional and not pushy with adding any extra work. They commented on other things that could be done but let us decide if we wanted it done. Will be going back with other cars we of ours.

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Jon, Holden Astra

Tyrepower Hornsby

HORNSBY
star star star star star_half

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Great service and communication from start to finish. All done on time and reaso...

Great service and communication from start to finish. All done on time and reasonably priced

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Chris, Holden Barina/Barina Classic

NRMA Car Servicing Hornsby

HORNSBY
star star star star star_half

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star star star star star

Nice customer service, good price and professional. I got my car serviced as pro...

Nice customer service, good price and professional. I got my car serviced as promised. I got car back on time.

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Han, Nissan Dualis/Dualis+2

No deposit & interest free

BOOK NOW, PAY LATER

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"Job well done."

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Fiona, Toyota RAV4

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Super easy, was able to drop my car off early and was just a good - no fuss work...

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"Great job done."

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The service was done well. They communicated well and explained to us in detail....

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Very professional team, would recommend to anyone in the Hills District! Complet...

Very professional team, would recommend to anyone in the Hills District! Completed the service in a timely matter, clear and precise about exactly everything. Didn't hide or try to add things like others out there. Was very happy.

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Ayhan, MITSUBISHI LANCER

Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

Express Lube WoyWoy

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Michael, Volkswagen Tiguan

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These guys stayed back late into the night to complete my job so that I could ha...

These guys stayed back late into the night to complete my job so that I could have it available for the weekend! Good results. Great service and very reasonable rates. Thanks Jack and Nino.

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Judy, Audi A5 Cabriolet

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"Quick easy and always well treated."

Mariana, Volkswagen Polo

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They only advised what additional work might be required in the future. I was called by Ruben and advised what needs to be changed and how long my car can be run without change. Have provided a quote. I knew exactly what needs to be change on my VW Jetta, and their findings are the same. Thanks for being honest NRMA Rouse Hill. This is my second log book service with this workshop, and would definitely recommend to others.

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Md, VOLKSWAGEN JETTA

Midas Rouse Hill

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The service at Midas Rouse Hill was excellent, it was personalised to my require...

The service at Midas Rouse Hill was excellent, it was personalised to my requirements and the feedback after service was great. Totally recommend this workshop.

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Lisa, Holden Commodore

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Very nice personality behind the counter. Also going above & beyond for my servi...

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Midas Chatswood

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Very happy with the service of the vehicle. Only small negative was that they to...

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"Amazing customer service. Very helpful and friendly!"

Abby, Toyota Corolla

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Grant was very good with the service. Very efficient despite a busy afternoon. W...

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Philip, MAZDA 2

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Jeffky, Honda Civic

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Bob, HOLDEN BERLINA

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Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of dealer servicing however it was important to find a local service centre that had Mercedes Benz experience, factory diagnostic equipment, and a policy of using factory parts where possible. I was extremely happy to find these guys so close to home and with the Mercedes Benz experience etc that I was hoping for. MB did a great job and went about it in an efficient and friendly way. The cost was very reasonable and I will definitely be using them again. Many thanks!

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Steve, MERCEDES C - CLASS

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Jay, Kia Rio

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Jacqui, Volkswagen Golf

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Shridhar, Honda Accord Euro

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William, BMW X5

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They were really good, 10/10 service. They explained everything clearly and didn...

They were really good, 10/10 service. They explained everything clearly and didn't rip me off.

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Shaenice, SUZUKI SWIFT

Autolab

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Was frustrated that we received a call at 2:30pm to tell us that a few things ne...

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Owen, MAZDA 3

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Stephanie, VOLKSWAGEN GOLF

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Great and very friendly, rang first to ask to proceed with additional costs , ve...

Great and very friendly, rang first to ask to proceed with additional costs , very happy with service will defiantly be going back :)

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Kirsty, Toyota Kluger

A1 Euro Motors

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Niraj, Jeep Compass

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Service and staff and good wish they would have written more on my work particul...

Service and staff and good wish they would have written more on my work particularly condition of brakes and how long would they last.

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Nisar, Honda Jazz

* Minimum service amounts apply

Zoom Automotive

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Mechanics were helpful and friendly and professional, communicated well and drov...

Mechanics were helpful and friendly and professional, communicated well and drove me home and picked me up. I am very pleased to have discovered a reliable local car service to depend on

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Glenys, Nissan Tiida

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My online quote included a free carwash, which I did not get. Not a big deal sin...

My online quote included a free carwash, which I did not get. Not a big deal since I keep the car clean anyway, though it was included in the quote. Otherwise all fine, no complaints.

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Marc, Jeep Grand Cherokee

Express Lube West Gosford

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I was welcomed by the Receptionist, filled out some paper work, waited less than...

I was welcomed by the Receptionist, filled out some paper work, waited less than 5 minutes in a well set out waiting room (internet, lounges, tv, coffee machine), when a driver asked for me, to drive me home so I could do a few things while I waited for my car to be repaired. My driver was very polite engaging me in conversation all the way home. Later (at home), I was contacted by a mechanic saying I needed extra parts, with a full explanation as to why they were required. After a short discussion, the process went ahead without a hitch. Allocated time for repairs was 1 - 2 hours, after which I was contacted by the mechanic, who was waiting outside my home for the return pickup journey. Again I was engaged in conversation, and it was no time before I was dropped off at the workshop, where my car was waiting, made a quick payment after being told what the mechanics did to the car, preparing me for the next service for allotted work to be performed. I jumped in the car and drove home. A worry free 150000km service for my very reliable 2011 Outlander.

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George, Mitsubishi Outlander

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

S Tech Automotive & Tyres

BLACKTOWN
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The mechanic was helpful and provided information about the condition of the var...

The mechanic was helpful and provided information about the condition of the various parts. Also advising what needed to be done in the future. Car was left clean and tidy.

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Suzanne, Hyundai ix35

Complete Car Care

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Very glad to know the professional place for mitsubishi, had a good experience t...

Very glad to know the professional place for mitsubishi, had a good experience there with a good price. Will go back for next service.

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Su, Mitsubishi ASX

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of Sydney in one place. We combine the best mechanics in Berowra Creek and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

Using AutoGuru to look for mechanics in Berowra Creek means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Sydney. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

We get hundreds of searches a day for mechanics in Sydney. We only list trusted mechanic workshops that match your vehicle, service requirements and Berowra Creek location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Berowra Creek through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Berowra Creek have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Berowra Creek mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661