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Good service, friendly staff, job completed on time and budget. Not so happy abo...
Good service, friendly staff, job completed on time and budget. Not so happy about the 2% credit card charge though.
Alan, Holden Astra
First time I serviced my car with Ken and he was very supportive, transparent an...
First time I serviced my car with Ken and he was very supportive, transparent and efficient. Really liked it!
Karen, Jeep Patriot
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We were happy with the service but weren’t informed that our car was going to ta...
We were happy with the service but weren’t informed that our car was going to take longer than original time given so had to wait over an hour
Robert, Jeep Grand Cherokee
Cost 3x the quote but required extra work due to leaking seals. They rang me and...
Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first. Nice people, seems well run.
Bill, Mercedes-Benz M-Class
Peter and his team were hands on, efficient and very communicative. He not only ...
Peter and his team were hands on, efficient and very communicative. He not only heeded to small request but ensured the job was completed on time. Will definitely recommend Kings Street auto and will surely get my next service done here.
Rahul, Mazda 3
Timely and friendly service. Front line staff were welcoming. Nice bonus - havin...
Timely and friendly service. Front line staff were welcoming. Nice bonus - having the car washed as well.
Gabriel, Volkswagen Passat
From the time I dropped my car off, I found the staff both friendly and informat...
From the time I dropped my car off, I found the staff both friendly and informative. In no time at all the work was completed, and for the price quoted. A refreshing change, I must say. Keep up the great work guys, I'll be telling all my friends.
Sharon, Fiat 500/500C
Customer service that took time to understand the type of service I needed. I fe...
Customer service that took time to understand the type of service I needed. I felt like my car was in good hands.
Alan, Nissan X-Trail
Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of...
Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of dealer servicing however it was important to find a local service centre that had Mercedes Benz experience, factory diagnostic equipment, and a policy of using factory parts where possible. I was extremely happy to find these guys so close to home and with the Mercedes Benz experience etc that I was hoping for. MB did a great job and went about it in an efficient and friendly way. The cost was very reasonable and I will definitely be using them again. Many thanks!
Steve, MERCEDES C - CLASS
Good communication skills. The mechanic seemed like he was committed to satisfyi...
Good communication skills. The mechanic seemed like he was committed to satisfying my needs. Passionate about his job. Informed me of other work that needed to be done and was able to do it on the same day and have my car back to me at the same time agreed.
Jeff, Mitsubishi Lancer
Good service. Helpful feedback in readiness for next service. Only issue I had...
Good service. Helpful feedback in readiness for next service. Only issue I had was that my new car matt was stained with grease!
jan, Honda Civic
I can highly recommend the team at Ells Auto. Jack was able to go through all th...
I can highly recommend the team at Ells Auto. Jack was able to go through all the things my car needed and explain them, offer different price options and help me decide on what I needed/wanted to get done today and what could wait for next time. It was all done in one day and he even fixed my central locking on my key as a surprise. Will definitely be going back and recommending to anyone in the area
Jess, Honda Jazz
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9 months ago, Midas Campsie did a major log book service to my car (Change spark...
9 months ago, Midas Campsie did a major log book service to my car (Change spark plug for 6 cylinder including change brake fluid, oil etc), I was satisfied with the service so I went to see them again for a regular log book service (after travelling 12,000km) this May 2017, I left my car there and they said they will call me after few hours. They called me and said that my brake fluid is dirty and need changing, apart from that, they also said that I need to change the wiper blade and some other things that including wheel alignment. I then looked at the check list of the things they did 9 months ago during the major log book service and guess what? It was mentioned there that they have changed the brake fluid and also the wiper blades, I can understand the wiper blades that could be bad (but it was still good when I checked it) but my main concern is the brake fluid that they said it's and need to be flushed replaced again while according to them was changed 9 months ago. There are only 3 possibilities, 1) they did not really changed the brake fluid 9 month ago and said they did 2) it wasn't really dirty and they just want me to pay extra 3) that they changed the brake fluid 9 months ago and that the brake fluid is now really become dirty. I will replace the brake fluid today and see if it will become dirty after 12,000km. but overall rating for Midas is OK
Rolly, Toyota Aurion
Grant was very good with the service. Very efficient despite a busy afternoon. W...
Grant was very good with the service. Very efficient despite a busy afternoon. Was very kind and patient in explaining the details of my car that needed servicing and pointed out areas where I needed extra repair works done. Did not push for repairs but allowed me to seek a second opinion if I wanted to. Very good customer service!
Philip, MAZDA 2
Had no idea I was booked in and needed to show them the booking information. Did...
Had no idea I was booked in and needed to show them the booking information. Did honour the booking. Didn't have car cleaning or loan car facilities and not offered regather dispite it being an item on the booking. Did complete the service at a great price.
Kim, Mazda 3
Johnny made the process really smooth. Dropped the car in the morning, got a lif...
Johnny made the process really smooth. Dropped the car in the morning, got a lift to the station, got the car back exactly on the time said after work. He was very genuine about the facts of the service and looks after his customers very well.
Vandish, TOYOTA AURION
They rang me and said my car needed two replacement globes for brake and reverse...
They rang me and said my car needed two replacement globes for brake and reverse light. When I checked those lights after I picked up my car, they are all in working condition. Not sure they were trying to rip the customers off!
Simon, Honda Civic
Praveen, Hyundai i30
Genuine and great friendly team. They take pride in their work and Peter sure kn...
Genuine and great friendly team. They take pride in their work and Peter sure knows what he's doing. A+++++++
Aisea, JEEP PATRIOT
Excellent service from the Grace mechanics. Even though the garage was busy, Ian...
Excellent service from the Grace mechanics. Even though the garage was busy, Ian and the guys managed to get the service done by the time he had predicted. I will probably be back, again. Good location with bus stops outside going to Parra and West Ryde. Thanks again guys!
Peter, Kia Rio
Service was good, only issue was one minor dashboard issue wasn't rectified and ...
Service was good, only issue was one minor dashboard issue wasn't rectified and will result in me returning to get it fixed.
David, Ford Falcon
Very thorough and professional. Fixed price with no hidden extras. Alerted me to...
Very thorough and professional. Fixed price with no hidden extras. Alerted me to things that will need to be replaced in 6 months and even pumped up the spare tyre. Will definitely go there again.
Annette, MAZDA Mazda3
Things that are good with my service: - Good customer service - free chocolate a...
Things that are good with my service: - Good customer service - free chocolate and 2x movie ticket (Thank you very much!) -Mechanic and cashier were easy to deal with -Close to my home Something to think about: -Service didn't include flushing (both change oil and transmission), not like my previous mechanic) -Used Gulf Western oil instead of Honda brand transmission oil -Oil wasn't fully synthetic -No vacuum/car wash but was stated in my confirmation -No free loan care but was stated in my confirmation I appreciate the good customer service but have a few points to think about, which makes me think not the best quality service for the price. But sill a big "Thank You" to the team.
Erik, Honda Jazz
Treated me (female) respectfully exlpaining the nature of the repair work that w...
Treated me (female) respectfully exlpaining the nature of the repair work that was about to take place and consequences of less expensive options
OKSANA, Skoda Yeti
airport_shuttle Mobile Mechanic
2 cars serviced great mechanics fair honest. easy to deal with. 1st choice alway...
2 cars serviced great mechanics fair honest. easy to deal with. 1st choice always now. Cheers guys.
Kayne, Mitsubishi Triton
airport_shuttle Mobile Mechanic
Ken and Cooky were friendly and honest, easy to talk to and they gave me informa...
Ken and Cooky were friendly and honest, easy to talk to and they gave me information I wanted. They explained to me what they are doing and reason. They completed 180K service within one hour at my car port and cost effective. My car is good as new and feel safe to drive. It was so convenient and easy to get Pink Lion Mobile to come to my door. Thank you Pink Lion.
Hiromi, Toyota Kluger
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