Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

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Special offers running in Sydney

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$75 OFF*

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NRMA Car Servicing Parramatta

9 / 11 Barney Street, North Parramatta

"Great customer service. Courteous staff and updates via phone throughout the service duration. Quick..."

"Great customer service. Courteous staff and updates via phone throughout the service duration. Quick and efficient service."

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MAZDA Mazda3

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NRMA Car Servicing Hornsby

1 Hornsby Street, Hornsby

"Straight forward dealing and very professional experience with NRMA Moto serve Hornsby. While doing ..."

"Straight forward dealing and very professional experience with NRMA Moto serve Hornsby. While doing the vehicle for log book service I mentioned about couple of minor issues in the car (eg. Roof top in my convertible has one mild misalignment). They were fixed with no extra charge by adding couple of missing bolts. Honestly if they have asked few nicks extra for it, I might have paid. But they didn't. Covered ask the items listed for the log book service and nothing extra charged."

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Peugeot 307 CC

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NRMA Car Servicing Artarmon

8 / 43 Herbert Street, Artarmon

"They didn't have the paper work ready when I got there as missed your confirmation email. Not sure h..."

"They didn't have the paper work ready when I got there as missed your confirmation email. Not sure how often they do this. Rest all is good. They serviced it really well. Not very comfortable about the 80 dollars they charged for changing the wiper blade inserts and they didn't vacuum my car from inside as promised."

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Honda Civic

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NRMA Car Servicing Marrickville

54 Smidmore Street, Marrickville

"Quick and painless - car was cleaned before returning to me. I have often felt like mechanics 'add o..."

"Quick and painless - car was cleaned before returning to me. I have often felt like mechanics 'add on ' items as a single female, but felt that the mechanics here were honest and upfront. I will come back again."

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Hyundai Getz

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NRMA Car Servicing Rockdale

413 West Botany Street, Rockdale

"This is my first time have my car serviced at NRMA MotoServe Rockdale and I got a few suprises. Firs..."

"This is my first time have my car serviced at NRMA MotoServe Rockdale and I got a few suprises. Firstly, although the workshop is located in half-industrial area, once going inside the office it's so comfortable, actually one of the best I've ever seem. Secondly, the reception/office person was so friendly and explained everything very clear before the service was done. And I also really like the FREE car wash .... it's really GOOD .... especially from my past experiences, the car used to be quite dirty or oily inside the car or on the sterring wheel, but this time it's all CLEAN and been vacuumed ... What's more, they did report to me about everything they found with my car and the price is really reasonable too .... I am sure I will come back for my next service. Thank you to all the people at NRMA MotorServe Rockdale. Excellent !!!!"

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Renault Laguna II

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NRMA Car Servicing Padstow

1 Enterprise Avenue, Padstow

"The entire experience was seamless; excellent customer service and car servicing according to handbo..."

"The entire experience was seamless; excellent customer service and car servicing according to handbook. Would definitely recommend."

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Volkswagen Jetta

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NRMA Car Servicing Strathfield

2 Cosgrove Road, Strathfield South

"They rang me and said my car needed two replacement globes for brake and reverse light. When I check..."

"They rang me and said my car needed two replacement globes for brake and reverse light. When I checked those lights after I picked up my car, they are all in working condition. Not sure they were trying to rip the customers off!"

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Honda Civic

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NRMA Car Servicing Caringbah

7-11 Parraweena Road, Taren Point

"Unfortunately when they rotated the tyres, they caused my wheels to go out of alignment - drifts a w..."

"Unfortunately when they rotated the tyres, they caused my wheels to go out of alignment - drifts a whole lane to the left now in seconds. My car was perfectly aligned with no drift before."

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Ford Territory

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NRMA Car Servicing Campbelltown

2 / 12 Blaxland Road, Campbelltown

"Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overal..."

"Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok."

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Honda Jazz

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Whatever part of the Sydney region you're in, from Penrith to Mona Vale to Surry Hills to Campbelltown to Cronulla to Castle Hill, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, click the button and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the parts and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

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Randwick Car Care image

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"Wanted best price for replacement of the timer belt on my Holden Astra, made a few phone calls to ot..."

"Wanted best price for replacement of the timer belt on my Holden Astra, made a few phone calls to other mechanics and was quoted various prices with 'what if' scenarios - Fixed Price Car Service was the cheapest, and even the additional water pump replacement was fixed price as well, which was good to know. All up I was extremely happy and would recommend Fixed Price Car Service and Randwick Car Care Centre to anyone looking for value for money, courtesy and a job well done."

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IDEAL AUTOMOTIVE image

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"Very good service. Did detailed inspection and guided thoroughly on status of all parts. Very good s..."

"Very good service. Did detailed inspection and guided thoroughly on status of all parts. Very good service."

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Penrith Tyres & Mechanical Repairs image

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"Fantastic Mechanic, ended up needing a major repair done on my car, Chris was more then happy to show me and my son the broken parts and explain to my son what was wrong with the car because he is more mechanically inclined then i am. Did a fantastic job fixing the car and it is now running better than ever. Gained a returning customer"

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"John was very helpful with what needed to be done. I would happily recommend to them. Thanks for the work JC auto!"

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"Very professional team, would recommend to anyone in the Hills District! Completed the service in a timely matter, clear and precise about exactly everything. Didn't hide or try to add things like others out there. Was very happy."

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"Friendly, easy & well priced. Mechanic was on time, friendly and knowledgeable. He took the time to show us some of the things he'd changed like the aircon filter (which he thinks had never actually been done before like it was supposed to). Great price. Friendly service. Will definitely return / recommend."

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Great service shop, highly recommended. It is exactly what I needed; friendly honest and making good recommendations. Also the price is best I've seen. Thanks, George

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