Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star star

Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

LATEST REVIEW

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star star star star star

They treated me as their only customer. I was really impressesd and definately g...

They treated me as their only customer. I was really impressesd and definately going back.

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Isaac, Mazda 323

Penrith Car Service

PENRITH
star star star star star_half

LATEST REVIEW

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star star star star star_border

Had to take my car in for a service and because engine light had come on a coupl...

Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

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Jasmine, Holden Commodore

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

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star star star star star

"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Production Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

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star star star star star

"Excellent service and friendly staff"

Dave, DODGE NITRO

No deposit & interest free

BOOK NOW, PAY LATER

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NRMA Car Servicing Penrith

PENRITH
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I really like the phone calls advising of the work required and setting a mileag...

I really like the phone calls advising of the work required and setting a mileage that will be expected. All the staff are very helpful especially Danny on the front desk. Regards, Colleen Khoury

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Colleen, Citroen Berlingo/Berlingo First I/II

Midas Penrith

PENRITH
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"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

Cilia's Automotive Solution

SAINT MARYS
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Very professional and most pleasing of all my car was done within the time frame...

Very professional and most pleasing of all my car was done within the time frame I was told it would be! Very well priced as well, great job guys, keep it up and see you next time!

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Alex, Mazda 3

Rays Automobiles

SHALVEY
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"Very good service done on time."

Rohit, Volkswagen Passat

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
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Fine, however was charged extra for the part that I didn't know needed replacing...

Fine, however was charged extra for the part that I didn't know needed replacing. It seemed necessary though, so was ok with it. This part of extra charge, on top of the fixed price.

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Anya, MAZDA 6

DC Automotive Pty Ltd

MULGRAVE
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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Euro Prestige

VINEYARD
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Beyond happy with my experience with Euro Prestige. Fast, professional, quality ...

Beyond happy with my experience with Euro Prestige. Fast, professional, quality staff and service. Very happy, would highly recommend and I will defiantly be returning.

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Natalie, Land Rover Range Rover Sport

Target Automotive

RIVERSTONE
star star star star star

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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
star star star star star_border

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star star star star_border star_border

"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

Buddy's Motor Mechanic

ARNDELL PARK
star star star star star

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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

APR Mechanical

SMEATON GRANGE
star star star star star

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
star star star star star

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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

TopAutomotive

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Excellent !!! Top bloke, great service, great price and even threw in a complime...

Excellent !!! Top bloke, great service, great price and even threw in a complimentary car wash and vacuum. Highly recommend !!!

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Anthony, Lexus IS

Team Wild Speed

WETHERILL PARK
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"These guys are really reliable and professional"

Dusco, Ford Laser

S Tech Automotive & Tyres

BLACKTOWN
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"Great service, quick and good prices"

Michael, Mitsubishi 380

Midas Blacktown

BLACKTOWN
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"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Midas Rouse Hill

ROUSE HILL
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I love my Yellow Beetle and they gave her the care and expertise that she deserv...

I love my Yellow Beetle and they gave her the care and expertise that she deserves! Advised that on my next service 2 x tyres would need to be replaced and also the brakes, which is helpful for planning purposes. Many thanks Liz

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Liz, Volkswagen Beetle

NRMA Car Servicing Rouse Hill

ROUSE HILL
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EXCELLENT! Rang up the day before - booked in for me - thorough with the service...

EXCELLENT! Rang up the day before - booked in for me - thorough with the service - washed and cleaned the car

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Dan, HOLDEN BARINA

In Car Racing

WETHERILL PARK
star star_border star_border star_border star_border

Tyreright Prestons

CARTWRIGHT
star star star star star_half

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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Complete Car Care

SEVEN HILLS
star star star star star_half

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Very glad to know the professional place for mitsubishi, had a good experience t...

Very glad to know the professional place for mitsubishi, had a good experience there with a good price. Will go back for next service.

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Su, Mitsubishi ASX

Quick Stop Automotives

PRESTONS
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"Honest & Great Service"

Tammy, Suzuki Swift

Auto Assist

WETHERILL PARK
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Absolutely excellent to deal with! Communication was great, they were profession...

Absolutely excellent to deal with! Communication was great, they were professional and very helpful! I’ll definitely be bringing my car back to these guys! The second we took the car away we could feel the difference - very impressed, very happy!

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Ryan, Holden Barina

All Tyres & Mechanical

SEVEN HILLS
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"Cheap and very friendly defently recommend them"

Crystal, Kia Sorento

Ultra Tune Ingleburn

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"Staff were very friendly and kept me up to date on what needed"

Jenny, Toyota RAV4

EA Quality Auto Repairs

SMITHFIELD
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"Good service"

Pari, Toyota Camry

Tyrepower Campbelltown

CAMPBELLTOWN
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I had a service and found the people were very good in that they did a very good...

I had a service and found the people were very good in that they did a very good and complete check of my vehicle and did not just work with blinkers on. I feel safe to use this workshop again.

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David, NISSAN NAVARA

NRMA Car Servicing Campbelltown

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

Midas Campbelltown

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Excellent service all dealings carried out in a professional manner. Everything ...

Excellent service all dealings carried out in a professional manner. Everything that we asked for had been carried out. I was informed on the progress every step of the way. Have no hesitation in recommending Midas.

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Herman, Holden Cruze

NRMA Car Servicing Liverpool

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Very good service. Easy to drop-off and pick-up, and so much cheaper than everyw...

Very good service. Easy to drop-off and pick-up, and so much cheaper than everywhere else I rang for a quote. Only downside was picking up car as it was very busy at the end of the day and only one person was there doing the invoices. Apart from that very happy. Also washed and vacuumed car for free.

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Craig, TOYOTA KLUGER

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

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Midas Liverpool

LIVERPOOL
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"Extremely friendly and competent service"

keone, Toyota Yaris

Bridgestone Select Liverpool

LIVERPOOL
star star star star star_half

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star star star star star_border

Overall was good. Staff Louise was friendly. Good and quick service. They told m...

Overall was good. Staff Louise was friendly. Good and quick service. They told me they have fixed the problem and I believe so but if any problem occurs in coming days, I will let you know as they might not have done their job properly. Thanks

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Ath, Ford Focus

Cabramatta Auto Mechanical Repairs

CABRAMATTA
star star star star star_half

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star star star star star_border

The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

Marjan Automotives

CASTLE HILL
star star star star star_half

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star star star star star_border

The service was good. I was told what parts needed to change and service was don...

The service was good. I was told what parts needed to change and service was done on time. Friendly staff and quick service

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Aleem, Toyota Camry

Tassell Automotive

CASTLE HILL
star star star star star_half

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star star star star_border star_border

Overall pretty good, giving attention to detail although, slightly more expensiv...

Overall pretty good, giving attention to detail although, slightly more expensive than other garages.

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Moritoshi, TOYOTA PRIUS

Rapid Auto Service Centre Pty Ltd

CASTLE HILL
star star star star star_half

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star star star star star

The service was done well. They communicated well and explained to us in detail....

The service was done well. They communicated well and explained to us in detail. Will definitely go back for next service and maintenance

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Ramon, Hyundai Veloster

Tempe Automotive Centre

MOOREBANK
star star star star star

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star star star star star

Service was completed in good time. Gary was friendly, knowlegeable and honest. ...

Service was completed in good time. Gary was friendly, knowlegeable and honest. Price was fixed as promised.

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Hoang, HONDA ACCORD

C & M Vas Automotive

NORTHMEAD
star star star star star_half

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"Hassle free and easy to deal with Mechanic. Affordable and reliable."

Mark, Honda Jazz

AA Automotive Services

CHIPPING NORTON
star star star star star

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star star star star star

"Very Helpful!!!"

Christian, Peugeot 207

Micar Care

NORTH PARRAMATTA
star star star star star_half

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star star star star star_border

"Good Service though as it was log book, should be more comprehensive."

Kunwar, Toyota Aurion

Pro Car Auto

NORTH PARRAMATTA
star star star star star_half

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star star star star_border star_border

I went there for a basic service plus starter motor issue. The guy starts the ca...

I went there for a basic service plus starter motor issue. The guy starts the car 4 to 5 times. At that time the problem doesn't appear so they say when it happens again bring the car to us and charged me $50 for just starting and turning off the car a couple of times.

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Adnan, Honda Civic

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Excellent service...on time,fast,friendly and lots of good information about my ...

Excellent service...on time,fast,friendly and lots of good information about my car definitely will get again.

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Peter, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the South Eastern phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Katoomba mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Have you ever booked in to a South Eastern mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Katoomba, book in and drive away happy!

AutoGuru sources services for a range of vehicle makes and models in Katoomba. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Katoomba through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Katoomba have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Katoomba that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661