Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Westend Auto Repairs

BATHURST
star star star star star_half

LATEST REVIEW

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

A1 Mechanical & Exhaust

ORANGE
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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Mechanika Motors

GOULBURN CBD
star star star star star

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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

No deposit & interest free

BOOK NOW, PAY LATER

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Cilia's Automotive Solution

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Joe, Holden Captiva

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"Very good service done on time."

Rohit, Volkswagen Passat

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"Well done will be using them again"

John, Mazda CX-5

Bob Adamson Automotive Pty Ltd

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Bob was an incredible mechanic who did a great job on my car. He was quick and e...

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Natalie, Toyota RAV4

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Patrick, Mercedes-Benz CLC-Class

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Tammy, Suzuki Swift

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Jenny, Hyundai Getz

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Harry, VOLKSWAGEN TIGUAN

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Nayan, Audi A1/A1 Sportback

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Rach, Nissan Navara/Pick-up

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Best customer service I’ve experienced while getting my car serviced. Not only d...

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Craig, Suzuki Grand Vitara

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The car service was ok, but found the attendants at the desk rude. While waiting...

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Ron, Holden Commodore

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"Very Helpful!!!"

Christian, Peugeot 207

Midas Rouse Hill

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Very professional blokes. Always had all my cars serviced there, very knowledge...

Very professional blokes. Always had all my cars serviced there, very knowledgeable and very helpful and very price competitive. Would recommend to anyone!

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jordan, Mazda 3

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"Friendly and professional service!"

Anil, Nissan Dualis/Dualis+2

All Tyres & Mechanical

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Replcaced front and back brakes and a log book service and this mechanic was the...

Replcaced front and back brakes and a log book service and this mechanic was the cheapest around. Car was ready in under 2 hours which was impressive. It was obvious that the owner cares about his customers by providing good service. I will be taking my other car when I come back from overseas.

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Richard, Peugeot 4008

CPH Automotive

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We had booked in for 830 and the mechanic arrived right on time! He was very fri...

We had booked in for 830 and the mechanic arrived right on time! He was very friendly and professional. Would definitely recommend to others - especially when it is too hard to organise getting out to a mechanic. Too easy!

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Debra, Mitsubishi Outlander

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Jeremy mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of South Eastern, both national brands and local workshops. Simply select the service you need, confirm the price and book.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Jeremy area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in South Eastern, we’ll find you the best mechanic for the job.

All of the Jeremy mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Jeremy. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661