Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star star

Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

LATEST REVIEW

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star star star star star

Very happy with the service I received. Called me before extra work was done, an...

Very happy with the service I received. Called me before extra work was done, and told me about everything that needed to be done, and what he recommended getting fixed first.

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Daniel, TOYOTA COROLLA

Penrith Car Service

PENRITH
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"Super fast and hassle-free service."

Phill, Suzuki Swift

NRMA Car Servicing Penrith

PENRITH
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I really like the phone calls advising of the work required and setting a mileag...

I really like the phone calls advising of the work required and setting a mileage that will be expected. All the staff are very helpful especially Danny on the front desk. Regards, Colleen Khoury

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Colleen, Citroen Berlingo/Berlingo First I/II

No deposit & interest free

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The staff were very friendly and efficient. I waited in the office while my car ...

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DC Automotive Pty Ltd

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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"Friendly staff and great service."

Tin, Toyota RAV4

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"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

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Stuart, HYUNDAI SANTA FE

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Ramy, Citroen C5 II

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Buddy's Motor Mechanic

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GEORGE, Volkswagen Golf VI Estate

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EA Quality Auto Repairs

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Pari, Toyota Camry

Quick Stop Automotives

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Ilias, TOYOTA COROLLA

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frank, Mitsubishi ASX

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Dan, Mazda 3

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Koseph, Volkswagen Polo

Tyrepower Campbelltown

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Very happy with my recent car service, and the customer service was a fantastic ...

Very happy with my recent car service, and the customer service was a fantastic added extra with Brian taking the time to drop me home and collect me when my car was ready! The only downside was them putting a sticker on my back window. I prefer not to have any stickers and it bothered me that they just did this without asking.

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Anna-Paige, SUZUKI ALTO

A1 Euro Motors

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"Excellent service, good value and very reliable"

Matthew, Jeep Patriot

Book trusted and local mechanics with AutoGuru.

It can be a daunting task to find the best mechanic quotes in your area of South Eastern. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Hartley mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Hartley area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

Mechanics in the Hartley area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Don't forget you can also compare and book local mobile mechanics in Hartley through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Hartley have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661