Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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5A Mechanical Repair

FYSHWICK
star star star star star_half

LATEST REVIEW

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star star star star star

Booked my Ford sedan in for a yearly service. The guys did a good job; advised m...

Booked my Ford sedan in for a yearly service. The guys did a good job; advised me on choice of tyres which my car needed; and a few other minor repairs. All done within the day and they called me to let me know the cost of the extras. Will return.

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Judy, Ford Falcon

ABS Molonglo

FYSHWICK
star star star star star

LATEST REVIEW

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star star star star star

Tony was very honest and straight forward with my service. Will recommend and us...

Tony was very honest and straight forward with my service. Will recommend and use his services next time. Cheers

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Alex, MITSUBISHI TRITON

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

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star star star star star

Easy booking. I tried to book in last minute. Cuz I need the car for a road tri...

Easy booking. I tried to book in last minute. Cuz I need the car for a road trip. No service center was willing to take my vehicle. Auto-guru managed to sequeeze me in. Good customer service auto guru!

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Adam, Toyota Camry

Ultra Tune Fyshwick

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"Great service"

Joel, Nissan Navara

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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"Friendly and fast. Price as quoted."

Ben, Mitsubishi Outlander

Ultra Tune Tuggeranong

GREENWAY
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"They where so helpful also great service"

John, Honda Accord Euro

No deposit & interest free

BOOK NOW, PAY LATER

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Service was done as expected and they cleaned the car as well. Will recommend to...

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We were very happy with the service provided by Paul Whyte. Especially that we g...

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Garry, Mazda BT-50

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"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

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I was happy with the service of my car and the customer service, to me I knew wh...

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Harry, VOLKSWAGEN TIGUAN

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keone, Toyota Yaris

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Booked on Monday for service on Thursday. Received confirmation email Monday and...

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Darren, HOLDEN COMMODORE

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Couldn't be happier with experience I had here, updated me throughout my service...

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Eman, NISSAN MICRA

Bosch Car Service Milperra

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"Great bunch of guys at this shop, extremely helpful with everything. 10/10!"

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NRMA Mobile Car Servicing Wollongong

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George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

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"All too easy thanks very much. We will use again as it's nice and convenient 👍"

Brenden, Hyundai Tucson

CPH Automotive

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"Was on time and very professional"

Marco, Volkswagen Golf

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"Great transparent communicator!"

Katherine, Toyota Corolla

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of South Eastern using AutoGuru. We combine the top rated mechanics in Deua River Valley and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Deua River Valley or the greater South Eastern area, get an upfront quote online and pay nothing extra!

Our trusted mechanics in Deua River Valley and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Deua River Valley mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661