Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Collector mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

See all
star star star star star

After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

Read more

Ken, HOLDEN COMMODORE

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Booking in was easy and efficient, the car is running very well, and it was note...

Booking in was easy and efficient, the car is running very well, and it was noted that I need to replace my tyres in a couple of months. Service at Paul Whyte Automotive was friendly. Would definitely go back.

Read more

Jane, SUBARU LIBERTY

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

LATEST REVIEW

See all
star star star star star

Service was done as expected and they cleaned the car as well. Will recommend to...

Service was done as expected and they cleaned the car as well. Will recommend to anyone without any hesitation!

Read more

Rasika, TOYOTA CAMRY

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

LATEST REVIEW

See all
star star star star star

Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

Read more

Andy, Ford Ranger

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in South Eastern

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

Read more

Van, MITSUBISHI ASX

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
star star star star star_half

LATEST REVIEW

See all
star star star star star

They were so professional, they rang to make sure that they could do additional ...

They were so professional, they rang to make sure that they could do additional work that I needed doing and confirmed the price. I would use them again

Read more

Leane, Nissan X-Trail

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Easy to book in. Was informed during service of extra work needed. Not pushy. Po...

Easy to book in. Was informed during service of extra work needed. Not pushy. Polite and friendly

Read more

Jenny, Toyota Camry

The Car Doctor

BELCONNEN
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Greg is trustworthy."

Tiffany, Toyota Corolla

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

The mechanics just didn't really want to engage in any sort of conversation or p...

The mechanics just didn't really want to engage in any sort of conversation or provide feedback etc. even when prompted. I therefor just have to assume they did everything on the list and it's all good.

Read more

Mollie, Toyota RAV4

5A Mechanical Repair

FYSHWICK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Took the time to explain the issues that needed fixing and provided me with a de...

Took the time to explain the issues that needed fixing and provided me with a detailed list so I understood exactly what was being done and how much it all cost.

Read more

Katy, Ford Focus

Ultra Tune Fyshwick

FYSHWICK
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service"

Joel, Nissan Navara

ABS Molonglo

FYSHWICK
star star star star star

LATEST REVIEW

See all
star star star star star

Tony was very honest and straight forward with my service. Will recommend and us...

Tony was very honest and straight forward with my service. Will recommend and use his services next time. Cheers

Read more

Alex, MITSUBISHI TRITON

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

LATEST REVIEW

See all
star star star star star

5 stars as always. Can trust these guys to always be straight when it comes to g...

5 stars as always. Can trust these guys to always be straight when it comes to giving you a breakdown of what repairs are required and when.

Read more

Damian, Ford Focus

Ultra Tune Phillip

PHILLIP
star star star star star_half

LATEST REVIEW

See all
star star star star star

"good service. good price. im happy"

Rowena, Honda Integra

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

LATEST REVIEW

See all
star star star star star

I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

Read more

Glenda, Honda Jazz

Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

See all
star star star star star

"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

See all
star star star star star_border

"helpful, friendly, took less time than expected."

david, Jeep Compass

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

LATEST REVIEW

See all
star star star star star

Recently had my rotators & front brake pads on my Cruze done by NRMA motor servi...

Recently had my rotators & front brake pads on my Cruze done by NRMA motor services Shellharbour, the customer service I recieved was outstanding & the work was A+, with reasonable price! I'd totally recommend NRMA motor services Shellharbour to anyone that wants quailty work & great service.....thank you guys.

Read more

Courtney, Holden Cruze

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

LATEST REVIEW

See all
star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

Read more

Ian, Hyundai Santa Fe

Cougar Automotive

OAK FLATS
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Good service"

Cristiana, Nissan Micra

NRMA Car Servicing Wollongong

WOLLONGONG CBD
star star star star star

LATEST REVIEW

See all
star star star star star

A friendly and professional service. These guys know what they are doing. A hass...

A friendly and professional service. These guys know what they are doing. A hassle free experience.

Read more

Rick, Nissan Navara/Pick-up

AutoStop Service Centre

NORTH WOLLONGONG
star star star star star

LATEST REVIEW

See all
star star star star star

The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

Read more

Janet, Nissan Navara

Illawarra Truck and Car Centre

FERNHILL
star star star star star

LATEST REVIEW

See all
star star star star star

Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

Read more

Jasmine, Mitsubishi Lancer

Tic Automotive Services

FAIRY MEADOW
star star star star star

LATEST REVIEW

See all
star star star star star

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

Read more

John, Subaru Liberty

Ultra Tune Corrimal

CORRIMAL
star star star star star

LATEST REVIEW

See all
star star star star star

"Fantastic, fast and honest guys, I will definitely keep going to them."

Luke, Subaru Outback

APR Mechanical

SMEATON GRANGE
star star star star star

LATEST REVIEW

See all
star star star star star

will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

Read more

Alicia, MAZDA 2

Tyrepower Campbelltown

CAMPBELLTOWN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great service, professional with clear communication and quality results. Fitted...

Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

Read more

katie, Hyundai Tucson

Midas Campbelltown

CAMPBELLTOWN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Really happy with my service, the service guys were really friendly and explaine...

Really happy with my service, the service guys were really friendly and explained everything really clearly to me. They answered all of my questions and called me mid service to get authorization on some replacement parts. Great price, and easy booking. Will 100% go back!

Read more

Kelsie, Mitsubishi Outlander

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Good service and worth the cost"

Srinivasa, Toyota Corolla

Helensburgh Car Services

HELENSBURGH
star star star star star

LATEST REVIEW

See all
star star star star star

Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

Read more

Leonie, Toyota Aurion

Westend Auto Repairs

BATHURST
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

Ultra Tune Ingleburn

INGLEBURN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Ultra tune at Ingleburn was fantastic. He told extra issue and fix it for a good...

Ultra tune at Ingleburn was fantastic. He told extra issue and fix it for a good price. The owner is friendly and excellent service. My car running like a champion. Thank you Sam (ultra tune Ingleburn) all blessing

Read more

Kris, Holden Astra

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

Read more

Adam, HOLDEN BARINA

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

See all
star star star star star

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

Read more

Ashley, Daewoo Kalos

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

Read more

Sue, MITSUBISHI MIRAGE

Production Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent service and friendly staff"

Dave, DODGE NITRO

Tyreright Prestons

CARTWRIGHT
star star star star star_half

LATEST REVIEW

See all
star star star star star

I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

Read more

Sia, Hyundai Elantra

Quick Stop Automotives

PRESTONS
star star star star star

LATEST REVIEW

See all
star star star star star

"Honest & Great Service"

Tammy, Suzuki Swift

NRMA Car Servicing Penrith

PENRITH
star star star star star_half

LATEST REVIEW

See all
star star star star star

They could fit us in within a reasonable time frame. Fast, friendly, value for m...

They could fit us in within a reasonable time frame. Fast, friendly, value for money and an unexpected pleasure of a washed and vacuumed car. will definitely use them again.

Read more

Scott, MITSUBISHI OUTLANDER

Penrith Car Service

PENRITH
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Impressed with the service, workshop cleanliness and price, I'll be back"

Darren, Holden Colorado

Midas Penrith

PENRITH
star star star star star

LATEST REVIEW

See all
star star star star star

"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

Liverpool Autocare

LIVERPOOL
star star star star star

LATEST REVIEW

See all
star star star star star

"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

LATEST REVIEW

See all
star star star star star

Arrived on time and they were ready. They drove me to work. Several hours later ...

Arrived on time and they were ready. They drove me to work. Several hours later I received call that car was ready and they were coming to pick me up. Overall a good experience.

Read more

Sinsook, Hyundai Getz

Bridgestone Select Liverpool

LIVERPOOL
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Booked on Monday for service on Thursday. Received confirmation email Monday and...

Booked on Monday for service on Thursday. Received confirmation email Monday and reminder SMS Wednesday. Took car in on Thursday morning and they had no record of the booking. Had to wait 15 minutes to find out whether they could actually perform the service that day. As it was only a minor service they managed to get it done but if it had been a major service it may have not been done which would have been extremely inconvenient for me.

Read more

Darren, HOLDEN COMMODORE

NRMA Car Servicing Liverpool

LIVERPOOL
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Nothing to complain about really, service was done quickly and professionally. A...

Nothing to complain about really, service was done quickly and professionally. Also got a car wash voucher since their in house arrangement wasn't available

Read more

Sam, Mercedes-Benz C-Class

PTA Automotive Mechanical Repairs

MOOREBANK
star star star star star

LATEST REVIEW

See all
star star star star star

Outstanding service, extremely knowledgeable technicians and complete profession...

Outstanding service, extremely knowledgeable technicians and complete professionals.

Read more

Julio, Honda Civic

Tempe Automotive Centre

MOOREBANK
star star star star star

LATEST REVIEW

See all
star star star star star

"Great workshop . Mechanics were excellent explained everything in detail. "

Kylie, MITSUBISHI LANCER

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Wo...

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Work and Customer Service Provided!

Read more

Elvis, Honda Civic

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Very happy! On time, knowledgeable & friendly."

Bec, Hyundai iLoad/iMax

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"Was on time and very professional"

Marco, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Collector? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine South Eastern’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

We combine results for the best mechanics in your local Collector area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in South Eastern and book. No hidden costs, and quality service from top rated mechanics in your area.

AutoGuru sources services for a range of vehicle makes and models in Collector. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Collector through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Collector have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Collector. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661