Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

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star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

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star star star star star

Easy check in, the work was completed on time as requested and the car is runnin...

Easy check in, the work was completed on time as requested and the car is running smoothly once again.

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Keith, Jeep Grand Cherokee

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star

10/10 unbelievable service! This man went above and beyond. I am a female driver...

10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic.

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Louise, Holden Cruze

No deposit & interest free

BOOK NOW, PAY LATER

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Took my car in for service, it was discovered that new break pads were needed. S...

Took my car in for service, it was discovered that new break pads were needed. Same were fitted after consultation with me, very promptly .Staff very friendly and helpful.

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D., Subaru Outback

N & D Auto Services Pty Ltd

MITCHELL
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Friendly & efficient service. Experienced staff who knew what they were talking...

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Chris, Toyota Landcruiser

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From online to completion this was terrific. Easy online appointments and great ...

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Ian, Hyundai Santa Fe

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Marion, Renault Koleos

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Great bunch of people. Don and Peter are great and explain what's been done to y...

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Van, MITSUBISHI ASX

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Gentech were professional and shorted my issue quickly even though the incorrect...

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Robin, Hyundai Elantra

5A Mechanical Repair

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All the highly rated assessments and comments of others reviewers are justified!...

All the highly rated assessments and comments of others reviewers are justified! Experienced mechanics, rather than apprentices, do the work. The work is skillfully done and their price is very competitive. All work is explained in advance and justified. They go out of their way to build trust and have excellent customer service. After 40 years I have finally found car mechanics that I can trust!

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Simon, Volkswagen Golf

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Excellent customer service. Only negative is that they couldn't reset service li...

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Briohny, BMW 1 Series

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

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"The staff at Good Year Fyshwick were really helpful and knowledgeable."

Shane, Mitsubishi 380

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I took my Chrysler 300 for the 48000km maintenance. The service was very good in...

I took my Chrysler 300 for the 48000km maintenance. The service was very good in one day they did the roadworthy inspection and all the required maintenance.

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Dmitry, Chrysler 300

The Car Doctor

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Got a lift to and from work, very convenient. A bit hard to find (it is located ...

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Emily, Mazda 3

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Really great service, talked me through all details and was willing to explain a...

Really great service, talked me through all details and was willing to explain any questions i had. Will be taking my car back for all future work.

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Ricardo, Mitsubishi Lancer

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Nathan, HONDA ACCORD

AutoStop Service Centre

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

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FERNHILL
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Great Customer Service, something which is often lost with big businesses. Will...

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Jasmine, Mitsubishi Lancer

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John, Subaru Liberty

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Paul, Ford Territory

Ultra Tune Phillip

PHILLIP
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"Very professional and friendly service"

Datta, BMW X3

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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

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GREENWAY
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Jesse, Holden Commodore

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

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Fernando, Mazda BT-50

Tyrepower Campbelltown

CAMPBELLTOWN
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Very happy with my recent car service, and the customer service was a fantastic ...

Very happy with my recent car service, and the customer service was a fantastic added extra with Brian taking the time to drop me home and collect me when my car was ready! The only downside was them putting a sticker on my back window. I prefer not to have any stickers and it bothered me that they just did this without asking.

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Anna-Paige, SUZUKI ALTO

Midas Campbelltown

CAMPBELLTOWN
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Fast service, listened to me and did everything that needed to be done. Informed...

Fast service, listened to me and did everything that needed to be done. Informed me of everything that was done. Smsd me to ask if I'm unsatisfied to contact them. Very pleased with everything. Well done and thank you Midas Campbell town.

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Jennifer, Hyundai Accent

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Work carried out was good. And as mention for complimentary car wash they said w...

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Jatinder, Honda Civic

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

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Helpful staff. Good Job and the price was less than what was originally quoted. ...

Helpful staff. Good Job and the price was less than what was originally quoted. Thank you very much Ultra Tune Ingleburn

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Linda, Ford Fiesta

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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

Penrith Tyres & Mechanical Repairs

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star star star star star

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star star star star star

Staff were very friendly and I was called as soon as the car was ready. No issue...

Staff were very friendly and I was called as soon as the car was ready. No issues with service.

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Rebecca, Honda Civic

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

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"Courteous and helpful, and organised to complete the service promptly."

Stuart, HOLDEN COMMODORE

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"Great service at the right price."

Dave, FORD FOCUS

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

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Arrived on time and they were ready. They drove me to work. Several hours later ...

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Sinsook, Hyundai Getz

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John, NISSAN DUALIS

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star star star star star

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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

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"Good customer service, will go back to next car service"

Anthony, Hyundai ix35

Tempe Automotive Centre

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Ed, Holden Commodore

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I got my front brake pads and rotors replaced and a suspension bushes inspection...

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Kimberley, Holden Barina

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"Super fast and hassle-free service."

Phill, Suzuki Swift

Midas Penrith

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Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm....

Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm. Not sure if everything was checked because car would not start when I picked up the car. They had to jump start the car. Anonymous.

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Mike, Mazda CX-5

C & N Radiators and Mechanical

SUTHERLAND
star star star star star

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Service was done well before I expected. I had a courtesy car and the price was ...

Service was done well before I expected. I had a courtesy car and the price was fixed. Plus has given notes on future issues with engine.

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Lara, SUBARU OUTBACK

Cabramatta Auto Mechanical Repairs

CABRAMATTA
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The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

AA Automotive Services

CHIPPING NORTON
star star star star star

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"Very Helpful!!!"

Christian, Peugeot 207

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

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George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Mechanic 2 You

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"Great efficient and on time. Super convenient. Will definitely use him again"

Carol, Toyota Rukus

CPH Automotive

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"Was on time and very professional"

Marco, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Carrick area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

When you search for a mechanic in Carrick, we find the best results locally and around South Eastern for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

You’ll find trusted Carrick mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Don't forget you can also compare and book local mobile mechanics in Carrick through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Carrick have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661