Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Bywong mechanics. Book your car service online and save.

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N & D Auto Services Pty Ltd

MITCHELL
star star star star star

LATEST REVIEW

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star star star star star

Easy to book a service No long waiting list. Reasonable price. Will certainly co...

Easy to book a service No long waiting list. Reasonable price. Will certainly come back.

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Wenqian, Mazda 3

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

LATEST REVIEW

See all
star star star star star

Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

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star star star star star

"Very happy with quick professional service at the right price."

Anna, Kia Sorento

5A Mechanical Repair

FYSHWICK
star star star star star_half

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star star star star star

The team were amazingly helpful and explained all of the work, while also provid...

The team were amazingly helpful and explained all of the work, while also providing practical options

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Antony, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Molonglo

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"Hassle free. Fast and good price. Good communication."

Justin, Toyota Prius

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
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Such an easy process. The guys at Goodyear were fantastic. Excellent customer se...

Such an easy process. The guys at Goodyear were fantastic. Excellent customer service and very pleasant to talk too and they were more the happy to drop me back to work and pick me up again at the end of the day.

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Ultra Tune Belconnen

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Easy to book in. Was informed during service of extra work needed. Not pushy. Po...

Easy to book in. Was informed during service of extra work needed. Not pushy. Polite and friendly

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Jenny, Toyota Camry

The Car Doctor

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"Greg is trustworthy."

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Carco Exhaust & Automotive

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The mechanics just didn't really want to engage in any sort of conversation or p...

The mechanics just didn't really want to engage in any sort of conversation or provide feedback etc. even when prompted. I therefor just have to assume they did everything on the list and it's all good.

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Ultra Tune Phillip

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Ultra Tune Tuggeranong

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"Excellent"

prem, Honda Jazz

NRMA Car Servicing Tuggeranong

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They managed to lose our booking so had to show them the email confirmation as t...

They managed to lose our booking so had to show them the email confirmation as they wouldn't take our word for it. No apology even though they admitted it was their error. From there, the service was fine.

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James, Toyota Landcruiser/Prado

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Crofty's Auto & Tyres

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star star star star star

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"Promptly greeted on arrival. Phoned when car ready. All good."

Pete, Volvo C30

Illawarra Car Service Centre

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I had my car serviced yesterday. Brad, the owner, personally took care of me. He...

I had my car serviced yesterday. Brad, the owner, personally took care of me. He came out of the workshop to welcome me when I pulled up, drove me to work, serviced (and washed!) my car then came and picked me up when it was done. Fast service, great commentary about the car in general and its condition - which was great to hear since I only bought it a few months ago and was hoping there were no hidden problems. I have no hesitation in going back there again and recommending to my friends that they also book their cars in for service there.

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Kim, Mitsubishi Lancer

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Online booking follow up was terrific - confirmed via mobile phone, sms and emai...

Online booking follow up was terrific - confirmed via mobile phone, sms and email. The service was as described with a few extra service surprises such as NRMA member discount plus a wash and inside vacuum - thank you! Customer service was friendly and efficient. Will definitely be booking in again for my next service.

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Alan, HONDA CR-V

Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

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"Excellent quick & reiable"

Adam, Hyundai Lantra/Elantra

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"fantastic and prompt service with complimentary clean and vacuum"

Gratz, Mazda CX-9

AutoStop Service Centre

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Illawarra Truck and Car Centre

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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Tic Automotive Services

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

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Great customer Service and very trustworthy mechanic. Provide the service as req...

Great customer Service and very trustworthy mechanic. Provide the service as requested.

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Paul, Ford Territory

A1 Auto & Metal Recyclers Pty Ltd

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The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

SWIFT Service Centre

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"Great Service happy with the level of service. Friendly and approachable!"

Kate, Nissan X-TRAIL

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Andrew, Jeep Grand Cherokee

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Tyrepower Campbelltown

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Great service, professional with clear communication and quality results. Fitted...

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katie, Hyundai Tucson

Midas Campbelltown

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Really happy with my service, the service guys were really friendly and explaine...

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Jatinder, Honda Civic

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Jone, Ford Territory

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

Penrith Tyres & Mechanical Repairs

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star star star star star

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work was completed promptly and noticed car actually had a service. Labour on ca...

work was completed promptly and noticed car actually had a service. Labour on car could have been less I think. Overall would go back.

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Ursula, Nissan Pulsar

Hyper Coatings and Automotive

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The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

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Sue, MITSUBISHI MIRAGE

Production Automotive

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"Excellent service and friendly staff"

Dave, DODGE NITRO

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Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

NRMA Car Servicing Penrith

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I got my front brake pads and rotors replaced and a suspension bushes inspection...

I got my front brake pads and rotors replaced and a suspension bushes inspection. My experience was very good and the prices I got were decent. The front desk assistant Gary was very helpful. Only one minor flaw is that I'm still waiting on my invoice to be emailed to me.

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Kimberley, Holden Barina

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

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Sunny and team were great. Dropped me off and picked me up, job done well, defin...

Sunny and team were great. Dropped me off and picked me up, job done well, definitely will be using them again.

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June, Kia Carnival

Bridgestone Select Liverpool

LIVERPOOL
star star star star star_half

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Booked on Monday for service on Thursday. Received confirmation email Monday and...

Booked on Monday for service on Thursday. Received confirmation email Monday and reminder SMS Wednesday. Took car in on Thursday morning and they had no record of the booking. Had to wait 15 minutes to find out whether they could actually perform the service that day. As it was only a minor service they managed to get it done but if it had been a major service it may have not been done which would have been extremely inconvenient for me.

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Darren, HOLDEN COMMODORE

Penrith Car Service

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star star star star star_half

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"Impressed with the service, workshop cleanliness and price, I'll be back"

Darren, Holden Colorado

NRMA Car Servicing Liverpool

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Always have my car serviced by NRMA Motorserve Liverpool They always give great ...

Always have my car serviced by NRMA Motorserve Liverpool They always give great customer service, and they are a great team.

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Joe, SUBARU IMPREZA

Tempe Automotive Centre

MOOREBANK
star star star star star

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The mechanic was very friendly, fast and helpful. Would recommend to my friends....

The mechanic was very friendly, fast and helpful. Would recommend to my friends. Thanks!

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John, HONDA JAZZ

Midas Penrith

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star star star star star

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"Easy, no fuss, friendly staff. Wouldn't hesitate to recommend to others."

Annette, Audi Q3

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

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George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Mechanic 2 You

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star star star star star

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Very friendly,honest and trust worthy mechanic and I will use Peter' service in ...

Very friendly,honest and trust worthy mechanic and I will use Peter' service in the future.

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Reji, Hyundai Getz

CPH Automotive

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star star star star star_half

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Only there for approximately 30 minutes and the invoice doesn't actually say wha...

Only there for approximately 30 minutes and the invoice doesn't actually say what was done, just says log book service and not what they checked/reviewed.

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Lisa, Ford Falcon

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Bywong and the local area so you can find a service option to suit you – with a fixed price upfront. Compare South Eastern’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Why call dozens of mechanics throughout South Eastern when you can find all your local Bywong mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

No matter your vehicle’s make or model, we can give you access to the best Bywong mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Bywong.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661