Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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NRMA Car Servicing Tuggeranong

GREENWAY
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

My car got the alert message asking me to check tyre pressure after I left the s...

My car got the alert message asking me to check tyre pressure after I left the service center for 50meters. I drove back and they fix it, stating it is the setting that they forgot to change. But this just makes me wonder whether my tyre pressure is properly checked. Will not go back to this place again.

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Bob, Mercedes-Benz C-Class

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

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star star star star star

"Excellent service."

Rina, Mercedes-Benz SLK

Ultra Tune Phillip

PHILLIP
star star star star star_half

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star star star star star

"good service. good price. im happy"

Rowena, Honda Integra

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

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star star star star star

The workshop mechanics were transparent, didn't try to upsale anything and charg...

The workshop mechanics were transparent, didn't try to upsale anything and charged me what they had quoted. Also explained the service they had done upon picking up the car. Further, pickup-drop off service was awesome. Even though they provide service within 5km, my home was about 6.5 km away and didn't have any issues. I would definitely recommend to go there again.

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Parth, Toyota Kluger

ABS Molonglo

FYSHWICK
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Guys at ABS Molonglo were very friendly and comprehensively talked me through my...

Guys at ABS Molonglo were very friendly and comprehensively talked me through my bill. Would highly recommend them to all my friends.

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Nadine, Great Wall Motors V Series

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

No deposit & interest free

BOOK NOW, PAY LATER

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Everything was checked as per the order. The car was ready when he said it would be. Very pleased.

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Garry, Mazda BT-50

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Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

GenTech Automotive & Performance Centre

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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

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Friendly & efficient service. Experienced staff who knew what they were talking...

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Chris, Toyota Landcruiser

Paul Whyte Automotive

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So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

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Michelle, Mitsubishi Lancer

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Liz, Jeep Grand Cherokee

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Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

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Kate, Nissan X-TRAIL

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Crofty's Auto & Tyres

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"Great job, I would recommend Crofty's."

Fergus, Kia Cerato

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david, Jeep Compass

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Neale, Ford Territory

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FERNHILL
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Tic Automotive Services

FAIRY MEADOW
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CORRIMAL
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Josh, Ford Econovan

A1 Auto & Metal Recyclers Pty Ltd

BELLAMBI
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Courteous and efficient greeting, car service according to schedule, and good ex...

Courteous and efficient greeting, car service according to schedule, and good explanation of repairs undertaken. Thank you!

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Brian, Jeep Compass

ABS Shepparton

SHEPPARTON CBD
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The service I received was excellent and friendly. I was dropped off in town whi...

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Richard, HYUNDAI i30

Creighton's TJM

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Found Creighton's TJM on the Fixed Price Service website when looking to service my Jeep. Confirmed that they had all the tools to conduct a log book service that would not adversely affect my new car warranty. Service took place without issue and vehicle was ready when promised. Cost was 35% lower than Jeep were prepared to perform the same service for. Will definitely use again.

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Scott, JEEP GRAND CHEROKEE

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Ousamah, Honda Jazz

Innovate Performance

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star star star star star

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

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Westend Auto Repairs

BATHURST
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Sally, Nissan Murano

J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Ultra Tune Ingleburn

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Helpful staff. Good Job and the price was less than what was originally quoted. ...

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Linda, Ford Fiesta

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

NRMA Mobile Car Servicing Wollongong

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Mechanic 2 You

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Peter was friendly and reliable, he showed up on time, finished the logbook car ...

Peter was friendly and reliable, he showed up on time, finished the logbook car service in an hour. All I had to do is leave the car on the street for him. It was so much easier that he comes to my place and I don't have to drop my car at the mechanics.

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Limin, Mazda 3

CPH Automotive

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Only there for approximately 30 minutes and the invoice doesn't actually say wha...

Only there for approximately 30 minutes and the invoice doesn't actually say what was done, just says log book service and not what they checked/reviewed.

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Lisa, Ford Falcon

Book trusted and local mechanics with AutoGuru.

Need a Braemar Bay mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of South Eastern. Simply find the mechanic you want to use, confirm the price upfront, and book.

Let AutoGuru compare the best results locally around Braemar Bay. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in South Eastern.

If you need a logbook service, a tune up or a repair, we can help you find the closest Braemar Bay mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Don't forget you can also compare and book local mobile mechanics in Braemar Bay through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Braemar Bay have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Braemar Bay that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661