Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

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star star star star star

After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
star star star star star_half

LATEST REVIEW

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star star star star star

"The NRMA Motorserve team we great. Very happy all round."

John, Audi Q3

5A Mechanical Repair

FYSHWICK
star star star star star_half

LATEST REVIEW

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star star star star star

Took the time to explain the issues that needed fixing and provided me with a de...

Took the time to explain the issues that needed fixing and provided me with a detailed list so I understood exactly what was being done and how much it all cost.

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Katy, Ford Focus

ABS Molonglo

FYSHWICK
star star star star star

LATEST REVIEW

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star star star star star

"Hassle free. Fast and good price. Good communication."

Justin, Toyota Prius

Ultra Tune Fyshwick

FYSHWICK
star star star star star

LATEST REVIEW

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star star star star star

"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

LATEST REVIEW

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star star star star star

"Quick and efficient Car going really well Thanks"

Simon, Honda CR-V

No deposit & interest free

BOOK NOW, PAY LATER

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GenTech Automotive & Performance Centre

MITCHELL
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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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I took my Chrysler 300 for the 48000km maintenance. The service was very good in...

I took my Chrysler 300 for the 48000km maintenance. The service was very good in one day they did the roadworthy inspection and all the required maintenance.

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Very friendly staff and willing to answer any questions I had about my car. They...

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Coral, Mitsubishi Mirage

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"Excellent customer service and fast as well."

Alex, Audi A4

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"Excellent service."

Rina, Mercedes-Benz SLK

Crofty's Auto & Tyres

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Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

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"helpful, friendly, took less time than expected."

david, Jeep Compass

NRMA Car Servicing Shellharbour

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Did a thorough 60K service and told me exactly what was replaced. Nice and fast ...

Did a thorough 60K service and told me exactly what was replaced. Nice and fast too.

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Danee, Hyundai ix35

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

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Barry, MITSUBISHI PAJERO

AutoStop Service Centre

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

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FERNHILL
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Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Tic Automotive Services

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Ultra Tune Corrimal

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"Fantastic, fast and honest guys, I will definitely keep going to them."

Luke, Subaru Outback

A1 Auto & Metal Recyclers Pty Ltd

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Courteous and efficient greeting, car service according to schedule, and good ex...

Courteous and efficient greeting, car service according to schedule, and good explanation of repairs undertaken. Thank you!

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Brian, Jeep Compass

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

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Helensburgh Car Services provided efficient and friendly service from start to f...

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Leonie, Toyota Aurion

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Good service, very fast car back by 2pm (830 am drop off) including required rep...

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Fast service, listened to me and did everything that needed to be done. Informed...

Fast service, listened to me and did everything that needed to be done. Informed me of everything that was done. Smsd me to ask if I'm unsatisfied to contact them. Very pleased with everything. Well done and thank you Midas Campbell town.

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Jennifer, Hyundai Accent

NRMA Car Servicing Campbelltown

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"Good service and worth the cost"

Srinivasa, Toyota Corolla

Ultra Tune Ingleburn

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"Forester clutch replacement good job done"

Stuart, Subaru Forester

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

CARTWRIGHT
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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

Liverpool Autocare

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"all good..yet expensive"

Aravinb, HONDA CR-V

C & N Radiators and Mechanical

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Friendly, no fuss, did exactly as required (major log book service). I'll defin...

Friendly, no fuss, did exactly as required (major log book service). I'll definitely be going back!

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Graeme Horner Automotive

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* Minimum service amounts apply

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Everything was done in a timely manner and was happy that I was charged cheaper ...

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Hoang, HONDA ACCORD

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"Friendly quick service. No hassle and they did all the work that was expexted"

Vernon, Toyota Yaris

2232 Automotive

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Small and quiet local workshop for a simple logbook service. Clean and efficient...

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Simon, Subaru Forester

Penrith Tyres & Mechanical Repairs

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Best mechanic iv been to. My car doesnt feel like the same one i was driving at ...

Best mechanic iv been to. My car doesnt feel like the same one i was driving at all.

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Brody, Toyota Yaris

A & T Mechanical Repairs

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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Hyper Coatings and Automotive

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I liked how i received a text message the day before for a reminder of appointme...

I liked how i received a text message the day before for a reminder of appointment the following morning. Good customer service. Called me when car was ready for pick up.

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Kaye, Ford Territory

Production Automotive

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star star star star star

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"Excellent service and friendly staff"

Dave, DODGE NITRO

Cabramatta Auto Mechanical Repairs

CABRAMATTA
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The mechanics were prompt and efficient, and gave concise information /quoting o...

The mechanics were prompt and efficient, and gave concise information /quoting on what possible works may need to be done to the car.

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Jeremy, AUDI A3

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

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Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Wo...

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Work and Customer Service Provided!

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Elvis, Honda Civic

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

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Timely, professional, and a great guy to talk to. Fixed my engine idle and my ca...

Timely, professional, and a great guy to talk to. Fixed my engine idle and my car runs great after the service. Would hire again.

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Nathan, Ford Laser

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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We had booked in for 830 and the mechanic arrived right on time! He was very fri...

We had booked in for 830 and the mechanic arrived right on time! He was very friendly and professional. Would definitely recommend to others - especially when it is too hard to organise getting out to a mechanic. Too easy!

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Debra, Mitsubishi Outlander

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Boro mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the South Eastern mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Boro or the greater South Eastern area, get an upfront quote online and pay nothing extra!

You might drive a hatchback or maybe a utility truck; whatever vehicle you own, we’ve found the most suitable mechanics near Boro. From a simple safety check service to a major logbook service, and everything in between.

Don't forget you can also compare and book local mobile mechanics in Boro through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Boro have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661