Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

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star star star star star

The service was very good and they reported back on issues I had raised which a ...

The service was very good and they reported back on issues I had raised which a less scrupulous repairer could have taken advantage of. Very pleased.

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Syd, Ford Fiesta

Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

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star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

LATEST REVIEW

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I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I w...

I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I was attended in a very professional manner at the reception and all the issues with the car were listened to very carefully. The car was handed over after the service with thorough explanation of work done, and what work is needed to be done in near future.Overall I am very satisfied with the quality of work done.

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Arun, MITSUBISHI MAGNA

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

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Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

No deposit & interest free

BOOK NOW, PAY LATER

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Ultra Tune Belconnen

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"Ultra Tune Belconnen did a great job. Timely, and very helpfulful. Cheers"

Steve, Mitsubishi Lancer

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Mr. Greg , the owner of Car Doctor personally provided the most satisfied car pr...

Mr. Greg , the owner of Car Doctor personally provided the most satisfied car pre-purchase inspection for our booked car Toyota Kluger. He efficiently used garage ramp/lift and scanner to have a thorough inspection of the car in the Car Doctor Workshop, had a perfect road test and gave valuable advice to save us a big sum of $. His service charge is much less than other famous Car Inspection Companies which do not check in the workshop, do not use ramp/lift, do not use scanner. Mr. Greg and Car Doctor deserve 6 stars if it is available here. Many thanks, Mr. Greg Murray and CAR Doctor. Good luck always. Tracy!

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Carco Exhaust & Automotive

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The mechanics just didn't really want to engage in any sort of conversation or p...

The mechanics just didn't really want to engage in any sort of conversation or provide feedback etc. even when prompted. I therefor just have to assume they did everything on the list and it's all good.

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Mollie, Toyota RAV4

NRMA Car Servicing Majura Park

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The service was fine, the only issue was that when I called up to book I asked a...

The service was fine, the only issue was that when I called up to book I asked about the drop-off service and was told that it only went to a limited number of spots, and not to Barton where I work (the drop-off service was my key reason for choosing NRMA). This was inconvenient as I had to take the shuttle back to near my house and ride my bike to work; luckily a colleague offered to drive me back to Majura Park. The frustrating thing was meeting a colleague at Majura Park NRMA who told me that she had caught the drop-off shuttle from Barton to Majura Park that afternoon. Poor staff communication had some unsatisfactory outcomes for me, as it turns out the shuttle does go to Barton, but the staff member I spoke to obviously was not aware of this fact.

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Maxine, Honda Civic

Ultra Tune Fyshwick

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Joel, Nissan Navara

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Tony was very honest and straight forward with my service. Will recommend and us...

Tony was very honest and straight forward with my service. Will recommend and use his services next time. Cheers

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Alex, MITSUBISHI TRITON

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The guys were very thorough and provided a plain English explanation of what nee...

The guys were very thorough and provided a plain English explanation of what needed to be done before going ahead with the works. They were also happy to show me the parts that needed replacing when I asked. This is a small and friendly workshop with a focus on a customer service from guys who seem to know their stuff.

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Craig, Mitsubishi Outlander

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The workshop mechanics were transparent, didn't try to upsale anything and charg...

The workshop mechanics were transparent, didn't try to upsale anything and charged me what they had quoted. Also explained the service they had done upon picking up the car. Further, pickup-drop off service was awesome. Even though they provide service within 5km, my home was about 6.5 km away and didn't have any issues. I would definitely recommend to go there again.

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Parth, Toyota Kluger

Ultra Tune Phillip

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They did a fantastic job of servicing it but when I turned up they had no bookin...

They did a fantastic job of servicing it but when I turned up they had no booking for me, even though I had received a reminder text the day before.

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Jacqui, Holden Commodore

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They were friendly, polite and the service was great. Unfortunately I have just...

They were friendly, polite and the service was great. Unfortunately I have just had to re book the car for an engine check - this is not NRMA faults, but looks like my cars:-) Overall I was very pleased you found them for me. Thanks

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Jacqui, Audi Q3

Ultra Tune Tuggeranong

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"Excellent"

prem, Honda Jazz

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Crofty's Auto & Tyres

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Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

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Great customer service, friendly helpful guys. Fantastic price. I will definitel...

Great customer service, friendly helpful guys. Fantastic price. I will definitely be going back in the future.

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Suzie, Holden Barina/Barina Classic

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Simmone, Holden Commodore

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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

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Luke, Mazda BT-50

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The service was amazing. We had phoned the day before not expecting to get our c...

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Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

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"Quick service and affordable compared to everyone else."

Birgit, TOYOTA RAV4

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A great experience from dropping the car off at arranged time, friendly service ...

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Nathan, HONDA ACCORD

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

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"Friendly and quick service. Corrimal autotune recommended!"

Josh, Ford Econovan

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

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Kate, Mitsubishi Express Van

Tyrepower Campbelltown

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katie, Hyundai Tucson

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Nitesh, Toyota Camry

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

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Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Hyper Coatings and Automotive

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Iam extremely satisfied with the service provided by Hyper Coatings & Automotive...

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive.

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Pedro, MAZDA 6

Production Automotive

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"Excellent service and friendly staff"

Dave, DODGE NITRO

NRMA Car Servicing Penrith

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Workshop was busy. Office seemed clean. We're contacted when car was ready and ...

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Hellen, Mazda 2

Penrith Car Service

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Good service and prompt. It is early days to know if the work carried out is OK ...

Good service and prompt. It is early days to know if the work carried out is OK until I have used the car for a while. However I am satisfied with what has been done.

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Bob, Ford Falcon

Ultra Tune Ingleburn

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"Good people, and best price around Campbelltown."

Jone, Ford Territory

Midas Penrith

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"Easy, no fuss, friendly staff. Wouldn't hesitate to recommend to others."

Annette, Audi Q3

Helensburgh Car Services

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

NRMA Mobile Car Servicing Wollongong

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Mechanic 2 You

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Very friendly,honest and trust worthy mechanic and I will use Peter' service in ...

Very friendly,honest and trust worthy mechanic and I will use Peter' service in the future.

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Reji, Hyundai Getz

CPH Automotive

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Just a little more interaction with mechanic and a report telling me what he did...

Just a little more interaction with mechanic and a report telling me what he did. would also like to get a receipt when I pay.

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Anne-Marie, Toyota Yaris

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of South Eastern for your next service. AutoGuru compares mechanics and vehicle service options in Blakney Creek and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

We combine results for the best mechanics in your local Blakney Creek area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in South Eastern and book. No hidden costs, and quality service from top rated mechanics in your area.

AutoGuru sources services for a range of vehicle makes and models in Blakney Creek. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Blakney Creek. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Blakney Creek. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661