Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Westend Auto Repairs

BATHURST
star star star star star_half

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

A1 Mechanical & Exhaust

ORANGE
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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Mechanika Motors

GOULBURN CBD
star star star star star

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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

No deposit & interest free

BOOK NOW, PAY LATER

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Springwood Tyre Service

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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Penrith Tyres & Mechanical Repairs

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The owner George spent time with me, and fully explained the service, and genera...

The owner George spent time with me, and fully explained the service, and general chit chat. Seems to be a really decent bloke, and explained his wife and 3 sons work there. I asked about the oil used, and he said he only uses Penrite. To complete the service, he washed the engine bay, and blackened the tyres. More than happy!

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Hyper Coatings and Automotive

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The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

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"Great service at the right price."

Dave, FORD FOCUS

Penrith Car Service

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Friendly service, no surprises in additional costs and car was ready within 3 ho...

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All staff were extremely helpful, especially with my Bluetooth connection - alth...

All staff were extremely helpful, especially with my Bluetooth connection - although the chap couldn't marry the Bluetooth to car he tried three times which I really appreciated.

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Midas Penrith

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"Happy with my service at Midas Penrith, will be happy to continue using them."

Annette, Mazda BT-50

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Cilia's Automotive Solution

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I drove the car to their workshop, very clean, left the car with them, called ba...

I drove the car to their workshop, very clean, left the car with them, called back and picked up the car, all work that I asked them to do was done, asked for safety check, was explained what needed to be done, paid the bill and drove home, would go there for my next service.

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Ray, Peugeot 3008

Tyrepower Campbelltown

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"Quick and to the point. No dilly dallying. Excellent service."

Kenneth, Toyota Corolla

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

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Fast service, listened to me and did everything that needed to be done. Informed...

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Jennifer, Hyundai Accent

Rays Automobiles

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"Very good service done on time."

Rohit, Volkswagen Passat

Ultra Tune Ingleburn

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Kris, Holden Astra

Bob Adamson Automotive Pty Ltd

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Good Job, picked up a fault, gave an overall report of the car, was done by lunchtime.

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Murray, FORD FOCUS

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Patrick, Mercedes-Benz CLC-Class

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

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"No waiting work completed in an hour"

Gary, Honda Prelude

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The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

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"Friendly staff and great service."

Tin, Toyota RAV4

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Christian, TOYOTA COROLLA

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Aravinb, HONDA CR-V

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The service was excellent and the value for money was good too. I could feel the...

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Excellent !!! Top bloke, great service, great price and even threw in a complimentary car wash and vacuum. Highly recommend !!!

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Feleti, HOLDEN CAPTIVA

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Sam, Mercedes-Benz C-Class

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Jocelyn, Jeep Compass

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rene, Mercedes-Benz M-Class

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

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Chaminda, SUBARU XV

S Tech Automotive & Tyres

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Suzanne, Hyundai ix35

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Sang, TOYOTA COROLLA

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Staff explained the type of service required based on the odometer and the service provided is satisfactory and felt trustworthy, value for money therefore i would like to continue the service in the future.

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Parimala, TOYOTA CAMRY

Paul Whyte Automotive

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The service was very good and they reported back on issues I had raised which a ...

The service was very good and they reported back on issues I had raised which a less scrupulous repairer could have taken advantage of. Very pleased.

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Syd, Ford Fiesta

Complete Car Care

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Guys were very helpful. The car was returned completely cleaned and vacuumed and...

Guys were very helpful. The car was returned completely cleaned and vacuumed and it's running very nicely. Thanks

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Sean, Ford Ranger

Midas Rouse Hill

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"Excellent service and approachable staff"

Jayden, Mazda 6

NRMA Car Servicing Rouse Hill

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Eye for details services. All items explained in a professional manner. One of f...

Eye for details services. All items explained in a professional manner. One of few service providers that are trustworthy.

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Ichijo, Honda Jazz

NRMA Car Servicing Seven Hills

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"It was done by experienced and well trained staff. Love it."

Mukesh, Holden Captiva

All Tyres & Mechanical

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Replcaced front and back brakes and a log book service and this mechanic was the...

Replcaced front and back brakes and a log book service and this mechanic was the cheapest around. Car was ready in under 2 hours which was impressive. It was obvious that the owner cares about his customers by providing good service. I will be taking my other car when I come back from overseas.

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Richard, Peugeot 4008

CPH Automotive

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"Was on time and very professional"

Marco, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in South Eastern so we can find you a Bald Ridge mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

We combine results for the best mechanics in your local Bald Ridge area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in South Eastern and book. No hidden costs, and quality service from top rated mechanics in your area.

Mechanics in the Bald Ridge area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Bald Ridge.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Bald Ridge that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661