Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Ando open Saturday

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

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star star star star star

"They where so helpful also great service"

John, Honda Accord Euro

Ultra Tune Phillip

PHILLIP
star star star star star_half

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star star star star star

"Great service thanks"

Kerryanne, Mazda 3

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

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star star star star star_border

The service done on my car was good in the end but my partner and I waited for o...

The service done on my car was good in the end but my partner and I waited for over an hour after they had the car for 9 hours already and was still kept back even after hours while they finished. If we were told when we showed up that we would be sitting around for an hour and a half we would have just gone home and collected the car the next day. I understand they had complications changing the spark plugs but very little transparency about how long we would be kept waiting. Otherwise the car sounds and feels good and was cheaper than most other quotes I recieved for the service.

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Ryan, Subaru BRZ

Ultra Tune Fyshwick

FYSHWICK
star star star star star

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"Great service"

Joel, Nissan Navara

* Minimum service amounts apply

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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Excellent Rang me to discuss all work With quotes of how much it would cost . ...

Excellent Rang me to discuss all work With quotes of how much it would cost . Great service for me and my car

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Ant, Audi Q5

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

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Check in easy. Finished on time. Price not changed . What else do I need to say...

Check in easy. Finished on time. Price not changed . What else do I need to say to fill

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Ted, Volkswagen Passat

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

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star star star star star

We were really pleased with N&D Auto Services. Everything was explained us withi...

We were really pleased with N&D Auto Services. Everything was explained us within minutes of the booking. Staff were friendly, efficient and advised us of all the work to be done. We'll be back and will bring our friends. Competitively priced, we'd highly recommend them for your next service.

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Tim, TOYOTA AVENSIS VERSO

No deposit & interest free

BOOK NOW, PAY LATER

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DTM - Dyno Tune Mitchell

MITCHELL
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"Great service, honest people. Will go there again."

Ivan, Nissan Pulsar

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Crofty's Auto & Tyres

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"Great job, I would recommend Crofty's."

Fergus, Kia Cerato

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NRMA Car Servicing Wagga Wagga

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The service was amazing. We had phoned the day before not expecting to get our c...

The service was amazing. We had phoned the day before not expecting to get our car in however Mick at nrma was fantastic and the workshop boys had our car ready in no time. Thankyou guys we will be back

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Siggy, Holden Colorado

Ultra Tune Albion Park

ALBION PARK RAIL
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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

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NRMA Car Servicing Shellharbour

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"Great customer service, quick and efficient car servicing!"

Brienna, Ford Fiesta

Cougar Automotive

OAK FLATS
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Dropped me off at home and picked me up when car was ready, good price and good ...

Dropped me off at home and picked me up when car was ready, good price and good service.

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Benjamin, SUZUKI GRAND VITARA

Creighton's TJM

TRARALGON CBD
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I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

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NRMA Car Servicing Wollongong

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Quick, honest and efficient. No pushy sales tactics and they prioritised the lis...

Quick, honest and efficient. No pushy sales tactics and they prioritised the list of work needed on my car so I can spread it over the next few services.

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Matt, Hyundai i30

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Ultra Tune Corrimal

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I booked my daughters car in online the day before for an 8am drop off. I recei...

I booked my daughters car in online the day before for an 8am drop off. I received a call at 9:30am to say it was ready to be picked up. Friendly staff and quick service at a competitive rate, what more could you ask for. Thanks ultra tune.

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Kevin, Mazda 3

Mechanic 2 You

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Very friendly,honest and trust worthy mechanic and I will use Peter' service in ...

Very friendly,honest and trust worthy mechanic and I will use Peter' service in the future.

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Reji, Hyundai Getz

CPH Automotive

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Just a little more interaction with mechanic and a report telling me what he did...

Just a little more interaction with mechanic and a report telling me what he did. would also like to get a receipt when I pay.

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Anne-Marie, Toyota Yaris

Tyrepower Campbelltown

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I dropped my car off at 8am and it was serviced and ready for me by lunchtime. I...

I dropped my car off at 8am and it was serviced and ready for me by lunchtime. I've never had a service done that quick in the time I've owned a vehicle. The customer service was also excellent!

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Luke, Holden Cruze

Midas Campbelltown

CAMPBELLTOWN
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Servicing was great and staff were greag The managers Customer service was abysm...

Servicing was great and staff were greag The managers Customer service was abysmal After telling the manager I would purchase and change the parts through another mechanic closer to work, he started to get upset and began telling me this was the wrong thing to do. Also, when first entering the workshop, was greeted by the manager with a blank stare and a confuses look.

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Milan, Hyundai Elantra

* Minimum service amounts apply

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

Ultra Tune Ingleburn

INGLEBURN
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"Quick and precise. Loved it."

Avijit, Holden Astra

Jax Tyres Sutherland

SUTHERLAND
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Excellent customer service and free coffee while I was waiting for the service t...

Excellent customer service and free coffee while I was waiting for the service to be done.

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Rose, Volkswagen Polo

Sutherland Shire Auto Centre

KIRRAWEE
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Was great, very quick, car is running very well.. The only negative I would say...

Was great, very quick, car is running very well.. The only negative I would say is that a part of their standard checks - says that the window washers would be checked - my drivers side window washer was not working, and still is not - doesn't seem to have been checked... otherwise its was great

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Chad, Holden Astra

BW Automotive Services Pty Ltd

KIRRAWEE
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From start to finish the experience was great. Owner mechanic dropped off and pi...

From start to finish the experience was great. Owner mechanic dropped off and picked up from the station, did everything per log book, called during the day to check if I want the front breaks replaced because old ones are worn off, swapped the back tires with front and at last billed me accurately. This company is here to do business with integrity and passion.

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Gaurav, Mitsubishi Outlander

2232 Automotive

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"Very good service Didn't take long Thoroughly recommend"

Peter, Mazda 3

TLC Mobile Auto Care

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"Great transparent communicator!"

Katherine, Toyota Corolla

Independant Mobile Mechanics

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The mechanic was amazingly on time and friendly. He serviced the car and explain...

The mechanic was amazingly on time and friendly. He serviced the car and explained what I will need to have done in a future service. The price was amazing compared to other quotes. I was very happy with the quality of the service, the price and promptness. Plus the convenience of having the service done at home !

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De'Arne, HYUNDAI i20

Pink Lion Mobile Mechanic

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Kenny is a friendly honest and skilled mechanic. My lancer was well looked after...

Kenny is a friendly honest and skilled mechanic. My lancer was well looked after during the timing belt change and they left my engine nice and clean for me. Very happy.

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Nathan, Mitsubishi Lancer

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

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"Very friendly and helpful the guy was servicing my car"

Vina, Holden Viva

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NRMA Car Servicing Tuggeranong

GREENWAY
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My car got the alert message asking me to check tyre pressure after I left the s...

My car got the alert message asking me to check tyre pressure after I left the service center for 50meters. I drove back and they fix it, stating it is the setting that they forgot to change. But this just makes me wonder whether my tyre pressure is properly checked. Will not go back to this place again.

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Bob, Mercedes-Benz C-Class

5A Mechanical Repair

FYSHWICK
star star star star star_half

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Booked my Ford sedan in for a yearly service. The guys did a good job; advised m...

Booked my Ford sedan in for a yearly service. The guys did a good job; advised me on choice of tyres which my car needed; and a few other minor repairs. All done within the day and they called me to let me know the cost of the extras. Will return.

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Judy, Ford Falcon

ABS Molonglo

FYSHWICK
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Tony was very honest and straight forward with my service. Will recommend and us...

Tony was very honest and straight forward with my service. Will recommend and use his services next time. Cheers

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Alex, MITSUBISHI TRITON

The Car Doctor

BELCONNEN
star star star star star_half

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"Very happy with Greg's work. Good bloke."

Tiffany, Toyota Corolla

Carco Exhaust & Automotive

BELCONNEN
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The price was exactly as quoted and very flexible with drop off and collection. ...

The price was exactly as quoted and very flexible with drop off and collection. The only set back was the lack of parking availability within close proximity to the business.

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Shell, Holden Barina/Barina Classic

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

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Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

Paul Whyte Automotive

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We were very happy with the service provided by Paul Whyte. Especially that we g...

We were very happy with the service provided by Paul Whyte. Especially that we got a courtesy call to let us know of further problems that needed to be fixed. With the go ahead given, it was completed within the same day, even though I said they didn't need to rush. However we weren't able to pick up he car until another day, and they were very accommodating with this. I would use them again and wouldn't hesitate to recommend them to others needing a mechanic. Thanks again guy!

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Naomi, Hyundai Getz

ABS Albury

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Wodonga

WODONGA CBD
star star star star star

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Great service and met time requirements , was able to leave with them overnight ...

Great service and met time requirements , was able to leave with them overnight , great service centre sets a high standard

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Ben, Holden Ute

SWIFT Service Centre

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

Illawarra Car Service Centre

OAK FLATS
star star star star star

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I had my car serviced yesterday. Brad, the owner, personally took care of me. He...

I had my car serviced yesterday. Brad, the owner, personally took care of me. He came out of the workshop to welcome me when I pulled up, drove me to work, serviced (and washed!) my car then came and picked me up when it was done. Fast service, great commentary about the car in general and its condition - which was great to hear since I only bought it a few months ago and was hoping there were no hidden problems. I have no hesitation in going back there again and recommending to my friends that they also book their cars in for service there.

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Kim, Mitsubishi Lancer

AutoStop Service Centre

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Tic Automotive Services

FAIRY MEADOW
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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Illawarra Truck and Car Centre

FERNHILL
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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Innovate Performance

MORWELL
star star star star star

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
star star star star_border star_border

J Smith Motors

MORWELL
star star star star star

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Helensburgh Car Services

HELENSBURGH
star star star star star

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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

APR Mechanical

SMEATON GRANGE
star star star star star

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star star star star star

will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

C & N Radiators and Mechanical

SUTHERLAND
star star star star star

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"Very good service. I have got free tyre rotation. Highly recommended."

Long, Toyota Kluger

A & T Mechanical Repairs

KIRRAWEE
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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Sparesbox Service

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star star star star star_half

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2 cars serviced great mechanics fair honest. easy to deal with. 1st choice alway...

2 cars serviced great mechanics fair honest. easy to deal with. 1st choice always now. Cheers guys.

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Kayne, Mitsubishi Triton

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661