Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Akolele mechanics open on Saturday. Book your car service online and save.

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Best mechanics in Akolele open Saturday

Ultra Tune Tuggeranong

Greenway
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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

Goodyear Autocare Fyshwick

Fyshwick
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The team were very professional and well informed. The car was serviced very qui...

The team were very professional and well informed. The car was serviced very quickly and for a great price. Highly recommend!

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Joshua, Mazda 323

Ultra Tune Fyshwick

Fyshwick
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"Great service"

Joel, Nissan Navara

Ultra Tune Phillip

Phillip
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Ultratune Phillip in Canberra did a great job in fixing my car. It's so hard to ...

Ultratune Phillip in Canberra did a great job in fixing my car. It's so hard to find a decent mechanic. They were very helpful and explained any issues in a way that was easy to understand. They will definitely become my regular mechanic!

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Lydia, Holden Tigra

N & D Auto Services Pty Ltd

Mitchell
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Friendly & efficient service. Experienced staff who knew what they were talking...

Friendly & efficient service. Experienced staff who knew what they were talking about.

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Chris, Toyota Landcruiser

No deposit & interest free

BOOK NOW, PAY LATER

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Ultra Tune Belconnen

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John, Isuzu D-Max

Illawarra Truck and Car Centre

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Jasmine, Mitsubishi Lancer

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Paul, Great Wall Motors V Series

CPH Automotive

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Nitesh, Toyota Camry

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"Good service and worth the cost"

Srinivasa, Toyota Corolla

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"Staff were super friendly!"

Minhal, Toyota Aurion

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"Staff were very friendly and kept me up to date on what needed"

Jenny, Toyota RAV4

Jax Tyres Sutherland

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Rose, Volkswagen Polo

BW Automotive Services Pty Ltd

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Gaurav, Mitsubishi Outlander

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Peter, Mazda 3

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Alistair, Holden Colorado

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The Workshop Lugarno

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Adem, Mitsubishi Lancer

TLC Mobile Auto Care

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The mechanic was excellent, very professional and reasonably priced and she put ...

The mechanic was excellent, very professional and reasonably priced and she put up with the terrible heat. As I was away at an appointment, the mechanic gave my mother a thorough review of what she did. She's a great advertisement for a first female mobile mechanic. I will definitely use her again. Thanks for the service.

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Bernadette, Toyota Prius

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

* Minimum service amounts apply

Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on t...

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Patrick, Mercedes-Benz CLC-Class

Premier Car Repairs

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Cindy, Honda City

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Daniel, MAZDA 2

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"Great, friendly and professional! Will definitely be using Kenny from now on!"

Brendan, Ford Fiesta

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Michelle, Jeep Grand Cherokee

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Asanka, Peugeot 308

5A Mechanical Repair

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Mario and his team were honest, professional and provided very efficient service. I would highly recommend them to anyone and will definitely be back.

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Jasmin, Hyundai Elantra

ABS Molonglo

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"Hassle free. Fast and good price. Good communication."

Justin, Toyota Prius

GenTech Automotive & Performance Centre

Mitchell
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Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

The Car Doctor

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"Good service, really friendly and honest mechanic."

Daniel, BMW 3 Series

Carco Exhaust & Automotive

Belconnen
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"Courteous, prompt and efficient. No problems and would use them again."

Chris, Toyota Landcruiser

Goodyear Autocare Gungahlin

Gungahlin
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The staff were fantastic, communicating with me about any additional problems th...

The staff were fantastic, communicating with me about any additional problems they identified and fixing within the day! Competitive pricing and incredible service, I’ll defibitely be using Goodyear Gungahlin again.

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Alison, Mazda CX-7

Paul Whyte Automotive

Gungahlin
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Anna, Kia Sorento

Natrad Oak Flats

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Clive, Volkswagen Transporter T5

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Oak Flats
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10/10 unbelievable service! This man went above and beyond. I am a female driver...

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Louise, Holden Cruze

AutoStop Service Centre

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John, Subaru Liberty

A1 Auto & Metal Recyclers Pty Ltd

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The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

Helensburgh Car Services

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Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

C & N Radiators and Mechanical

Sutherland
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"Very good service. I have got free tyre rotation. Highly recommended."

Long, Toyota Kluger

A & T Mechanical Repairs

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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

Sparesbox Service

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"Job was done in a timely manner"

Shafina, Toyota Kluger

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661