Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

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star star star star star

The service was very good and they reported back on issues I had raised which a ...

The service was very good and they reported back on issues I had raised which a less scrupulous repairer could have taken advantage of. Very pleased.

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Syd, Ford Fiesta

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

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star star star star star

I took my Chrysler 300 for the 48000km maintenance. The service was very good in...

I took my Chrysler 300 for the 48000km maintenance. The service was very good in one day they did the roadworthy inspection and all the required maintenance.

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Dmitry, Chrysler 300

The Car Doctor

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star_border

They seemed quite good - told me what they’d worked, and what would need work on...

They seemed quite good - told me what they’d worked, and what would need work on in the future. No issues in the slightest, and reasonably priced.

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Eamonn, Toyota Landcruiser

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

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The price was exactly as quoted and very flexible with drop off and collection. ...

The price was exactly as quoted and very flexible with drop off and collection. The only set back was the lack of parking availability within close proximity to the business.

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Shell, Holden Barina/Barina Classic

No deposit & interest free

BOOK NOW, PAY LATER

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The workshop mechanics were transparent, didn't try to upsale anything and charg...

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Parth, Toyota Kluger

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"Hassle free. Fast and good price. Good communication."

Justin, Toyota Prius

5A Mechanical Repair

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The guys were very thorough and provided a plain English explanation of what nee...

The guys were very thorough and provided a plain English explanation of what needed to be done before going ahead with the works. They were also happy to show me the parts that needed replacing when I asked. This is a small and friendly workshop with a focus on a customer service from guys who seem to know their stuff.

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Craig, Mitsubishi Outlander

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It is great customer service at most competitive price that are miles ahead of t...

It is great customer service at most competitive price that are miles ahead of the local competitors. Highly recommended.

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Jian, Toyota Aurion

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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

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Ken, HOLDEN COMMODORE

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It's good. It will be much appreciated if there's curtesy car available for the ...

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Venkat, Renault Megane III

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

ABS Albury

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

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Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

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It was very simple and straightforward. I intend to use them more often in the f...

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Excellent work and great service, I will be going to them again for my next serv...

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"helpful, friendly, took less time than expected."

david, Jeep Compass

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

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The staff were most accommodating. The bloke on reception was most efficient, we...

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mick, Holden Commodore

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Janet, Nissan Navara

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John, Subaru Liberty

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Brian, Jeep Compass

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Charmain, Toyota Aurion

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I drove the car to their workshop, very clean, left the car with them, called ba...

I drove the car to their workshop, very clean, left the car with them, called back and picked up the car, all work that I asked them to do was done, asked for safety check, was explained what needed to be done, paid the bill and drove home, would go there for my next service.

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Ray, Peugeot 3008

CPH Automotive

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"Was on time and very professional"

Marco, Volkswagen Golf

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George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

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Julio, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Kingsvale? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Riverina’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Kingsvale and other nearby Riverina suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

No matter your vehicle’s make or model, we can give you access to the best Kingsvale mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Kingsvale.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661